Job Description
New Care Home Opening September 2026!
Administration Assistant/Receptionist
£13.47 per hour plus company benefits
Part time - Weekend Shifts
A Top 20 Care Home Group 2026!
Awarded One Of The UK s Best Companies To Work For
Please note - We are unable to offer sponsorship for this position
Thurnby Fields is a luxurious residential and dementia care home based in Leicester, offering state-of-the-art facilities, which include 73 large en-suite bedrooms and 10 luxury care suites. The home also features luxurious lounges and dining rooms, an on-site café bar, a cinema and a professional hair and beauty salon.
We are looking to recruit an admin assistant/receptionist to work on a part time basis on weekends only from 9am - 5pm.
As the Administration Assistant/Receptionist you will be the first point of contact at the home. This role requires someone who has a range of skills with good IT experience and attention to detail.
In addition to reception duties you will provide additional administration support to the Home Administrator on a daily basis - predominantly HR related administration duties, although you will also need to have a good knowledge of financial aspects of the role, therefore being able to cover in the Administrator's absence.
Our team member benefits include: Paid Breaks Uniforms Staff Meals Nest Pension Employee Assistance Programme Care Workers Charity Spice of Life Discount Retail Scheme Cycle Scheme Eye Care Refer a Friend Scheme Reward Vouchers Quarterly & Annual Company Recognition Awards
Main Responsibilities:
- Welcome and greet visitors to the home in a professional and courteous way, ensuring the visitors book and the person s identity is checked as far as reasonably practical
- Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly
- In addition to reception duties provide additional administration support to the homes Administrator on a daily basis predominantly HR related administration duties
- Assist with recruitment tasks, sifting CVs, setting up interviews, onboarding
- Organise internal meetings and ensure that any requirements have been actioned
- Coordinate the staff meal process as applicable to the individual home
- Respond to any emergency situations as requested by the home
- Maintain the general tidiness of the reception area, liaising with the housekeeping team to ensure standards are maintained
Person Specification:
- Excellent customer service skills
- IT literacy competent with the use of systems
- Previous telephone experience
- Professional telephone manner
- Knowledge of general administration
- Good communication skills
- Neat and well presented
- Excellent written and verbal English
