BAE Systems
Samlesbury, Preston PR5, UK
Job Title: Application Support Engineer
Location: Warton – We offer a range of hybrid and flexible working arrangements – please speak to your recruiter about the options for this particular role
Salary: £37,047
What you’ll be doing:
Assisting in the day-to-day delivery of Service Request, and general monitoring activities
Incident and Request Management through our toolset Service Now
Contributing to, and maintaining a support knowledge base
Toolset Account Management across a variety of Air platforms.
Providing specialist advice on toolset usage to the userbase
Infrastructure Monitoring
Supporting Licence Renewal, Hosting and Utilisation Monitoring activities
Reporting on toolset data, and service statistics
Ongoing Professional Development on Aerospace toolsets
Your skills and experiences:
Essential:
Understanding of IT Service Delivery, and a very...