Focus Group
Birmingham, UK
Customer Loyalty Executive | Build Lasting Customer Relationships & Improve Retention Up to £25k + Up to £1k Monthly Bonus (OTE £35k) | Birmingham | Hybrid Working (After Probation) Keep customers happy and loyal. Your retention skills protect revenue and improve service. Our Values Respect - Treat colleagues and customers with respect Integrity - Uphold the highest standards of honesty and fairness Teamwork - Engage and collaborate with colleagues and partners Ambition - Determination to be the best that we can be About Focus Group £1bn valuation, 30,000+ customers, 1,300+ employees across 20 UK offices. Award-winning employer (UK's Best 100 Companies to Work For 2021). Our recent investment from PE backers, Hg, will support Focus Group’s organic growth plan, M&A ambitions and product development initiatives, enhancing our ability to deliver innovative solutions to businesses of every size, shape and sector. Job Purpose: As a Customer...