148 customer service jobs found in Birmingham

Customer 1st Advisor Castle Vale, Birmingham £27,218 per annum Permanent, Full Time (37 hours) Closing Date: 27th August 2026 (12pm) Interviews: week commencing the 7th September 2026 Our Customer 1st team is the first point of contact for customers, providing friendly, professional support across a wide range of enquiries. As a Customer 1st Advisor, you will manage inbound calls, welcome customers at our Castle Vale offices, and support service delivery through a variety of administrative tasks and customer surveys. This is a varied, people-focused role where no two days are the same. About the role In this role you will: Act as the first point of contact for customer queries, helping to resolve issues at the earliest opportunity Provide a professional front-of-house reception service, ensuring customers feel welcome and supported Handle customer enquiries via face-to-face contact, telephone and written communication Work closely...

Customer Onboarding & Transition Specialist Hybrid Working ideally from Shoreham-by-Sea Head Office Potential to work from other offices: Exeter/Birmingham/Manchester Some UK-wide customer travel expected Salary £40,000 + Benefits Own the journey that sets customers up for success The first 90 days of a customer relationship are critical. We're looking for someone who can orchestrate seamless transitions for businesses moving their IT Managed Services to Focus Group – combining technical knowledge, project coordination, and genuine customer focus to ensure every onboarding is exceptional. What you'll actually do You'll be the person responsible for taking new customers from signed contract to fully integrated, confident service users. This isn't just project management or technical delivery – it's complete ownership of customer success during the most critical phase of their journey with us. You'll lead end-to-end transitions from incumbent providers, building...

Resident Experience Advisor This is a part time role for 20 hours Doing the right thing, even when nobody’s watching? It’s an iQ thing. iQ is one of the UK’s biggest providers of student accommodation, committed to giving over 37,000 students across 86 sites and 29 cities their ‘Best Year Yet’. Our site-based teams are full of independent thinkers and problem solvers who love making people’s day. Sound like your cup of tea? Here’s a bit about the role… About the role As a Resident Experience Advisor (REA), you’ll be at the heart of daily life in our buildings. You’ll be the face of the reception area, you’ll welcome residents, support engaging events, keep our tech systems running smoothly and help create a community that feels like home. It’s a hands-on, people-focused role where no two days are the same. You’ll often be the first person residents and visitors meet on reception. You’ll work closely with the wider site team and receive training across all core areas...

Business Development Executive | Birmingham B1 2RX (Internal Job Level Reference: Associate) Salary - £25k + Commission I 1st Year OTE Circa £35,000 Want to build a six-figure sales career from the ground up? Start here... About us! At Focus Group, we’re powering the digital workplace for over 30,000 UK businesses – and we’re just getting started. With a $1bn valuation and 1,300+ employees across 20 offices, we’re one of the UK’s fastest-growing tech companies. We believe our people are our biggest asset, and we’re building a high-energy, high-reward environment for ambitious individuals to thrive. If you’re looking to launch or grow your sales career in tech, this is your chance to join a supportive, driven team where you can progress fast and earn big. The Opportunity: Your Launchpad to… Focus Group isn't just another sales job; it's a structured career pathway with proven progression. Our top performers have built incredible careers from zero sales...

Career Level: 10 Entry Posting Date: 9 May 2025 Location: Hybrid (Office-based in the UK) Salary: Competitive hourly rate Hours: 9:00am – 5:30pm (Monday to Friday, 1-hour lunch break) Contract Type: Temporary (length of campaign to be confirmed) Join Our Outbound Customer Engagement Team Are you a confident communicator who thrives on speaking to people? Do you enjoy delivering excellent service and working in a fast-paced, target-driven environment? If so, we want to hear from you! We’re looking for an Outbound Call Advisor to join our ClearConnect team for a temporary call campaign focused on engaging with members about their membership upgrade options. This is a fantastic opportunity to gain experience in a friendly, professional environment and make a real impact by helping members get the most out of their service. This role is ideal for someone with excellent telephone manners, strong attention to detail, and a positive, can-do attitude. What You’ll Be Doing: Make...

About the role As a Team Leader in one of our stores, reporting to the Hub Manager, you will be the duty manager in store and responsible for leading and inspiring the store team day to day to deliver an exemplary customer experience. Working across the whole store, your days will be full of variety. You will be involved in everything from customer service, store operations as well as the clinical activities which include: pre-screening, dispensing, accuracy checks and much more. In your role as a Team Leader you will have plenty of opportunities to develop your clinical and leadership skills. With an industry leading ‘Step Into Optics’ training programme and additional leadership training programmes, we are committed to helping you develop and carve out a career at Boots Opticians. What you’ll need to have • Worked in an Opticians or within an optical environment • Desire to learn It would be great if you also have • Led or coached a team Our benefits...

Washroom Service Driver £12.92 per hour £26,879 + Bonus (OTE £28,079) per year 40 hours guaranteedPermanent Monday to Friday No scheduled weekends The Washroom Service Driver role at phs will involve: You'll follow a pre-planned daily route visiting our customers to: Collect feminine hygiene bins and nappy bins within customer premises Service and replace hygiene products Complete compliance documentation (digital and paper-based) Deliver professional and courteous customer service Return to the depot once a week to unload collected waste Routes and schedules are centrally planned to ensure efficiency, safety and compliance.This is a physically active role suited to someone who prefers being on the move. The ideal candidate for a Washroom Service Driver at phs will have: Full UK Manual Driving Licence (held 12+ months) Maximum 6 points (no DR/DD/CD/TT/IN/AC endorsements in last 5 years) Able to work within a 6am-6pm window (40 hours per week) Reliable,...

Role Overview: Job Title:  People and Culture Assistant Location:  Hybrid (1 day per week in Burntwood, Staffordshire office) Reports To: People Services Manager Salary: £25,480 per annum Role type: 1 full time permanent and 1 full time FTC FOR 12 months.     About the Role Looking to start your career in HR? This could be the perfect opportunity!   We’re offering a fantastic entry-level role within our fast-paced and friendly People Team. This is an ideal position for someone with strong customer service and administrative skills who’s looking to gain experience in the world of HR. You don’t need prior HR experience to apply - what matters most is your attention to detail, ability to stay organised, and passion for delivering excellent support to colleagues across the business.   If you're proactive, people-focused, and ready to learn, we’d love to hear from you!     About Busy Bees and Our Culture Established in 1983,  Busy Bees  is the largest childcare...

Role Overview: Title: Employee Relations Manager Department: People Team Contract: Full Time | Permanent Based: Burntwood head office - Hybrid  Reporting to: Head of People & Culture Salary: Up to £50,000 per annum DOE     About the Role As Employee Relations Manager , you will take ownership for ensuring overall Employee Relations best practice, advice, training, policy and compliance across the business. You will manage a team of Advisers to ensure they are providing effective, efficient, responsive and commercial Employee Relations advice and support, with a huge focus on customer service and continuous improvement. You will ensure Managers are provided with advice and resources to navigate sensitive and complex situations, whilst protecting the organisation from risk. You will also partner with the National Support Centre management team to drive engagement and support proactive people activity.     About Busy Bees Founded in 1983, Busy Bees is...

Resident Experience Advisor This is a fixed term contract till 18/11/2026 Doing the right thing, even when nobody’s watching? It’s an iQ thing. iQ is one of the UK’s biggest providers of student accommodation, committed to giving over 37,000 students across 86 sites and 29 cities their ‘Best Year Yet’. Our site-based teams are full of independent thinkers and problem solvers who love making people’s day. Sound like your cup of tea? Here’s a bit about the role… About the role As a Resident Experience Advisor (REA), you’ll be at the heart of daily life in our buildings. You’ll be the face of the reception area, you’ll welcome residents, support engaging events, keep our tech systems running smoothly and help create a community that feels like home. It’s a hands-on, people-focused role where no two days are the same. You’ll often be the first person residents and visitors meet on reception. You’ll work closely with the wider site team and receive training across all...

Responsibilities: Job Title: Transport Admin Clerk Location: Coventry Full-time: Permanent    Salary: £30,588.59 - £38,235.74    Are you organised and detail-oriented? Do you have a passion for logistics and transportation? If so, we want you to join our team as a Transport Admin Clerk!   About Us:  Martin Brower is a global leader in supply chain solutions, providing end-to-end logistical support to some of the world's most iconic restaurant brands such as McDonald’s and Papa John’s.   Position Summary:   Provide administrative support to the Transport team whilst ensuring the consistent and effective application of procedures and practices under the guidance of the Transport Operations Manager De-Brief Drivers Check paperwork from drivers is completed correctly and ensure errors are corrected Confirm that deliveries made on time and within the planned hours / kilometres Confirm with the drivers that there are no issues concerning the journey and the...

Job Profile: A fabulous opportunity to recruit a highly motivated candidate as a Trainee Negotiator at our very successful Your Move branch in Bedworth.   This branch is part of  National Home Move  who are a network of 63 Your Move and Reeds Rains franchise branches across England.   We are looking for a confident new recruit who is keen on sales and customer service to support the team in various tasks involved in the sale and lettings process. Property experience is not essential as full training will be given, in the role as well as supporting progression in negotiator role.   Job Details   Generating new business Support the Residential Sales Team, booking in Valuations and FS calls, viewing feedback etc Maintain the social media platforms. Support the viewings and inspection process. Liaise with Tenants, Landlords and the Property Management Department. Ensure that all databases are maintained and regularly updated. Experience:...

HGV Trailer Technician Location: Nuneaton Employment Type: Full-Time, Permanent – Day Shift Working Hours: Monday to Friday, with overtime opportunities available Salary: £18.80 per hour Why Join Us? At TIP, we’re proud to be a Great Place to Work Certified company and a true market leader in providing transportation and logistics solutions across Europe. We offer one of the most attractive benefits packages in the industry, and here’s what sets us apart: Unbeatable Holiday Package: Enjoy 25 days of annual leave plus 8 bank holidays, giving you 33 days off. Want even more time to relax or plan adventures? You can buy up to 4 additional days, totalling an incredible 37 days of holiday per year! Outstanding Earning Potential: Boost your income with overtime paid at time and a half, and double pay on Sundays. Your skills and dedication deserve generous rewards! £1000 Welcome Bonus: We value your expertise and commitment, so you’ll receive a £1000 joining bonus as a warm welcome to...

Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Chef to join our team! You'll learn new skills, work with great people and be an integral part of our food development journey . We use quality ingredients from approved suppliers and locally sourced where possible. We'll also listen to you and let you share ideas for menu additions which you feel would work in our clubs through our Chef Forums. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : Free Club Membership for you and your family! Discount on food and drinks. Discounts on Swimming, Tennis Lessons, and Personal Training. Opportunities for Career Advancement through internal training and...

Are you an experienced Class 2 HIAB driver looking for a change? Or would you like to gain a new qualification? If so, we are looking for you! Here at GXO Logistics , we are looking for a full-time, permanent Class 2 HIAB driver to join our home delivery team in Burton on Trent for our customer, Wickes. You will be contracted to work 39 hours / week ,on a Monday to Friday schedule with 07:00 am start times, with Saturdays during peak period. Pay, benefits and more: A salary of £31,905.17 An achievable KPI bonus during peak period - £240/ month 25 days annual leave Workplace pension Access to our Hapi App platform, offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more! Opportunities for career development and progression, as well as training enrichment and multiskilling, in a dynamic working environment. What you'll do on a typical day: Responsible for the accurate, timely...

What's in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases. 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year. Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply. Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses. 50% off health checks at Tesco Pharmacy. Exclusive access to...

Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Chef to join our team! You'll learn new skills, work with great people and be an integral part of our food development journey . We use quality ingredients from approved suppliers and locally sourced where possible. We'll also listen to you and let you share ideas for menu additions which you feel would work in our clubs through our Chef Forums. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : Free Club Membership for you and your family! Discount on food and drinks. Discounts on Swimming, Tennis Lessons, and Personal Training. Opportunities for Career Advancement through internal training and...

HGV Trailer Technician Location: Nuneaton Employment Type: Full-Time, Permanent – Day Shift Working Hours: Monday to Friday, with overtime opportunities available Salary: £18.80 per hour Why Join Us? At TIP, we’re proud to be a Great Place to Work Certified company and a true market leader in providing transportation and logistics solutions across Europe. We offer one of the most attractive benefits packages in the industry, and here’s what sets us apart: Unbeatable Holiday Package: Enjoy 25 days of annual leave plus 8 bank holidays, giving you 33 days off. Want even more time to relax or plan adventures? You can buy up to 4 additional days, totalling an incredible 37 days of holiday per year! Outstanding Earning Potential: Boost your income with overtime paid at time and a half, and double pay on Sundays. Your skills and dedication deserve generous rewards! £1000 Welcome Bonus: We value your expertise and commitment, so you’ll receive a £1000 joining bonus as a warm welcome to...

We feel understood, cared for and rewarded. We want the best from you – so we do our best for you. You’ll be part of a supportive, open culture where colleagues are cared for and share in our success. We’ll give you a fair reward package, including heavily discounted cars, and our innovative approach to work will make for a more flexible working life for you. We’ll also champion you and your career from day one. From our thorough induction to our strong emphasis on growing and retaining, this is a great place to develop and thrive. We are looking for a Mobile Service Advisor  who has the ability to work to deadlines and handle sensitive and confidential information. You'll have excellent communication skills and experience in a selling/customer service environment. In addition to a strong people background we are looking for applicants who can demonstrate drive, commitment and enthusiasm along with willingness to contribute to your team and more importantly your...

*About us* SEL Commercials Ltd is a small business based in Hailsham. We have recently moved to larger premises which has enabled us to expand our business. The new workshop is purpose built with an inspection pit and brake testing equipment so we can now provide roller brake tests to our customers. We are affiliated with Top Truck which is a brand of independent commercial vehicle workshops across the UK. As part of this group we are privileged to access dedicated training to support career progression and development to anyone joining our team. *Job Title: HGV and/or PSV Technician* *Job Summary* We are seeking a skilled HGV and/or PSV Technician to join our team. The ideal candidate will be responsible for maintaining and repairing heavy goods vehicles (HGVs) and/or passenger service vehicles (PSVs) to ensure they operate efficiently and safely and comply with DVSA standards. As an HGV and/or PSV Technician, you will utilize your expertise in mechanical and electrical...