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1037 customer service jobs found in Birmingham

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Focus Group
03 Feb, 2026
Full time
Customer Service Executive
Focus Group Birmingham, UK
We’re Hiring – Customer Service Executive   Salary – £25,000 Location – Birmingham Key Benefits: Generous Holidays:  Enjoy 24 days of holiday, plus bank holidays and a special day off for your birthday. Give Back:  Enjoy paid volunteering days to support causes you care about. Referral Rewards:  Benefit from our Refer a Friend scheme and earn money for bringing great talent to our team. Social Events:  Join in on regular social events and connect with your colleagues in a fun and relaxed environment. Key Benefits: Generous Holidays:  Enjoy 24 days of holiday, plus bank holidays and a special day off for your birthday. Give Back:  Enjoy paid volunteering days to support causes you care about. Referral Rewards:  Benefit from our Refer a Friend scheme and earn money for bringing great talent to our team. Social Events:  Join in on regular social events and connect with your colleagues in a fun and relaxed environment. About Us:...
The New Homes Group
28 Feb, 2026
Permanent
Customer Service Adviser
The New Homes Group Great Linford, Milton Keynes MK14, UK
Job Title: Customer Service Adviser Basis: Full time Permanent Employed Role. Location: Office Based in Milton Keynes, England,UK. Target: Minimum of 12 Months experience in telephone-based customer service or sales environment desirable. Rewards : Competitive basic salary with a realistic OTE £28,000 - £30,000 Role Progression: Opportunities to join our Mortgage Academy subject to in-role performance and application. Sponsorship for CF1 & CF6 or CeMAP equivalent professional qualifications necessary to become a Mortgage Adviser Working Hours: Monday to Friday 9am 5:30pm. Timeline : Immediate interviews and start. Connells Group: Connells Group is the largest and most successful estate agency network in the UK. Our Customer Services roles in Milton Keynes provide are dedicated to supporting our lifetime service . Your role in in contacting our customers and arranging their mortgage review appointments is the critical first step in our service...
Heat Trace
19 Mar, 2026
Permanent
Logistics and Customer Service Administrator
Heat Trace Frodsham WA6, UK
Job Title: Logistics and Customer Service Administrator Location: Helsby, Frodsham, WA6 0DJ Salary: £26,000 - £30,000 per annum Job Type: Full time, Permanent Hours: 38 hours per week: Monday to Thursday 07:30 - 16:00hrs, Friday 07:30 - 12:50hrs About Heat Trace Limited: Heat Trace Limited is a global leader in the design, manufacture, and supply of electric heat tracing systems. With a strong commitment to innovation, quality, and customer satisfaction, we serve a wide range of industries including oil & gas, chemical, power generation, and infrastructure. About the Role: This position combines both customer service and shipping responsibilities within a busy, fast-moving department within a manufacturing company. The role ensures orders are processed accurately, quotes are prepared efficiently, deliveries run smoothly, and customers receive a consistently high level of service. It requires strong multitasking skills, excellent attention to...
Trustford
03 Feb, 2026
Full time
Customer Service Advisor
£13.17 hourly
Trustford Heathrow (LHR), Hounslow, UK
We enjoy working together and can always rely on each other’s support.   We like the people we work with and respect how good they are at their jobs. We’re all part of a big network with lots of opportunity, but each location also has its own thriving family, built on co-operation and openness. You’ll be part of a great team who will always support you, and make sure you feel fully informed about the direction of the business and your role in it. We are looking for a Customer Service Advisor  who has the ability to work to deadlines and handle sensitive and confidential information. You'll have excellent communication skills and experience in a selling/customer service environment.  In addition to a strong people background we are looking for applicants who can demonstrate drive, commitment and enthusiasm along with willingness to contribute to your team and more importantly your customers.  Join our friendly local team, and you'll soon discover that we'll invest...
Trustford
27 Jan, 2026
Apprenticeship
Apprentice Customer Service Advisor
Trustford Alperton, Wembley, UK
We love what we do, we’re proud of our brand and excited for the future.   TrustFord is the largest Ford dealership in Europe and part of the Ford Motor Company. One of the most famous brands in the world, we have a long history to be proud of and a secure and exciting future to look forward to. We love what we do – whether that’s working with incredible cars and vehicles, driving the standard in customer care, or helping our business invest and innovate in new areas. We are looking for an Apprentice Customer Service Advisor to join the team.  The successful candidate will learn to deliver an efficient reception service ensuring a high standard of customer satisfaction. Join us, and you'll soon discover that we'll invest both in our business and in you. From a comprehensive training and development programme (including a week at our residential induction academy) to a performance-related bonus, 33 days' holiday, and other great benefits we'll give you the rewards you...
City Experiences
18 Feb, 2025
Full time Seasonal
Customer Service Assistant (Onboard Crew)
£11.44 hourly
City Experiences Bermondsey Wall East, London SE16 4TU, UK
  WE'RE RECRUITING CUSTOMER SERVICE CREW FOR OUR BOATS. City Cruises   is part of   City Experiences,   and we’re looking for   On-Board   Customer Service Assistants   known internally as guest experience assistants to join us on our boats for our summer-peak period, to provide world-class experiences to our passengers. We’re a global leader in offering such experiences, and because of this, we need world-class personalities like you, to join are already strong team. Apply today and swap the traditional desk for the ever-changing, breathtaking scenery of the   River Thames What you can expect as a Customer Experience Assistant onboard our vessels: Most of the time,   you’ll be helping create experiences , by welcoming people on board our state-of-the-art boats and providing exceptional hospitality. You’ll give our customers an   ‘at seat service’   throughout their trip, whether that be selling refreshments, selling our other experiences or just...
Trustford
03 Feb, 2026
Full time
Customer Service Advisor
£13 yearly
Trustford Epsom, UK
We enjoy working together and can always rely on each other’s support.   We like the people we work with and respect how good they are at their jobs. We’re all part of a big network with lots of opportunity, but each location also has its own thriving family, built on co-operation and openness. You’ll be part of a great team who will always support you, and make sure you feel fully informed about the direction of the business and your role in it. We are looking for a Customer Service Advisor  who has the ability to work to deadlines and handle sensitive and confidential information. You'll have excellent communication skills and experience in a selling/customer service environment.  In addition to a strong people background we are looking for applicants who can demonstrate drive, commitment and enthusiasm along with willingness to contribute to your team and more importantly your customers.  Join our friendly local team, and you'll soon discover that we'll invest both...
Focus Group
12 Mar, 2026
Full time
Contact Centre Customer Service Executive
Focus Group Shoreham-by-Sea, UK
We’re Hiring – Contact Centre Customer Service Executive Salary – £25,000 Location – Shoreham-by-Sea Key Benefits: Generous Holidays:  Enjoy 24 days of holiday, plus bank holidays and a special day off for your birthday. Give Back:  Enjoy paid volunteering days to support causes you care about. Referral Rewards:  Benefit from our Refer a Friend scheme and earn money for bringing great talent to our team. Social Events:  Join in on regular social events and connect with your colleagues in a fun and relaxed environment. About Us: Established in 2003, Focus Group is one of the UK's fastest-growing tech providers, empowering over 30,000 businesses nationwide. With over 1,300 employees and a $1bn valuation, we are a dynamic force in the industry. Job Purpose: We’re looking for someone with previous contact centre or high-volume customer support experience to join our fast-paced Customer Service team. This role involves back-to-back call handling ,...
Focus Group
28 Nov, 2025
Full time
Customer Service Executive
Focus Group Shoreham-by-Sea, UK
We’re Hiring – Customer Service Executive   Salary – £25,000 Location – Shoreham-by-Sea Key Benefits: Generous Holidays:  Enjoy 24 days of holiday, plus bank holidays and a special day off for your birthday. Give Back:  Enjoy paid volunteering days to support causes you care about. Referral Rewards:  Benefit from our Refer a Friend scheme and earn money for bringing great talent to our team. Social Events:  Join in on regular social events and connect with your colleagues in a fun and relaxed environment. About Us: Established in 2003, Focus Group is one of the UK's fastest-growing tech providers, empowering over 30,000 businesses nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry. Job Purpose: Join our fast-paced Customer Service team! We’re looking for someone with previous contact centre experience who thrives in a high-volume, high-pressure environment. You’ll be handling a wide range of...
MB
24 Feb, 2026
Customer Service Driver
Martin Brower Darlington, , United Kingdom
Responsibilities:   Job Title: Customer Service Driver Location: Darlington Full-time: Permanent Salary: £19-£21 per hour plus weekend and bank holiday allowances.      We are looking for enthusiastic and dedicated individuals to join our Customer Service Driver team at our new purpose-built distribution centre in Darlington.   About Martin Brower: Our People First Culture is dedicated to sustainability and continuous improvement. As a global leader in supply chain solutions, we support some of the world's largest restaurant chains by delivering food, beverages, and products with a focus on innovation and environmental responsibility.   Position Summary: The Customer Service Driver plays a crucial role in our organisation by delivering products and services to customers with the highest level of professionalism and care. This position requires a commitment to excellent customer service, safe driving practices, and effective communication skills. The...
Xiaomi Technology UK Limited
27 Nov, 2025
Full time
Xiaomi Store Assistant Store Manager
Xiaomi Technology UK Limited London, UK
Potential Work Location : Westfield London W12   Responsibilities: - Store operation: Complete all the operation and management work of the store to ensure the operation efficiency and service quality. Evaluate the business condition of the store, find problems in time, and propose solutions. Maintain good communication and collaboration with the platform and headquarter, and cooperate with the implementation of the company's various strategies; - Sales management: Develop the sales plan and sales strategy of the store, and lead the store team to complete the sales task indicators issued by the company; - Product and display management: Supervise product turnover, replenish products in time, and ensure the display of products meets the company's VM standards; - Customer service: Responsible for supervising and managing the store customer service, handling customer complaints, and ensuring that customers receive a satisfactory service experience; - Team...
Wurth
19 Feb, 2026
Full time
Field Sales Consultant - Swansea/Carmarthen/Cardigan (Wood Division)
£24,000 - £34,772 yearly
Wurth Swansea, UK
Uncapped Commission | Company Car | Career Progression   About Us Würth UK has been a trusted leader in the industry for over 50 years , supplying high-quality products and solutions to professionals across a wide range of sectors. With decades of experience, a strong reputation, and a commitment to excellence, we offer stability, support, and the perfect platform to grow your sales career.   The Role As a Field Sales Consultant in our Metal Division, you’ll manage your own territory, build strong customer relationships, and promote our extensive, industry-leading product range . You’ll work across market sectors including: Joinery & Carpentry Double glazing companies Hospitality (Hotels & Shopfitters) You’ll be fully supported with comprehensive training, ongoing coaching, and a team that wants you to succeed . This is a fast-paced, results-driven role where your effort directly impacts your...
Hiring People
09 Mar, 2026
Permanent
Operations and Administration Manager
Hiring People Birmingham, UK
Do you thrive in a fast-paced environment and are passionate about exceeding expectations? Are you a proven leader with a record of leading and building high-performing teams? If so, Diaspora Insurance seeks someone qualified to join our dynamic team as an Operations and Administration Manager! Destiny Finance Ltd t/a Diaspora Insurance is a consultancy firm based in Birmingham, United Kingdom, that specialises in the designing, marketing and distribution of insurance products & risk management solutions targeted at foreign nationals living and working in developed markets like the UK, EU, North America, Canada, Australia & New Zealand. You will be joining a dynamic and ambitious firm focused on making a huge impact on expatriate communities in terms of managing their insurable risks. About The Role The Operations & Admin Manager (OAM) reports to the Channels Director. This role is critical in ensuring that all processes are efficient, compliant, and aligned...
Focus Group
17 Feb, 2026
Full time
Sales Development Representative
Focus Group Birmingham, UK
Start Your Tech Sales Career | Business Development Executive No Experience Required | £25k + £30-35k OTE | Promote to £50k+ Within 2 Years Ready to trade your current job for a six-figure sales career? We'll show you how. What Is This Job Really? This is your first step into B2B tech sales where you'll build the fundamental skills that every successful salesperson needs. This is an outbound telesales role, y ou'll be on the phone daily, calling UK businesses to generate appointments for our senior sales team. What you'll be doing: Make 80-100+ calls per day to business decision-makers Introduce Focus Group's technology solutions across Telecoms, IT, Cyber Security, and Mobile Qualify prospects and secure face-to-face or virtual meetings for our Business Development Managers Track your conversations and opportunities in our CRM Work toward daily and weekly activity targets Push through rejection and stay motivated This is where every great salesperson...
Focus Group
17 Feb, 2026
Full time
Sales Executive
Focus Group Birmingham, UK
Business Development Executive | Launch Your B2B Sales Career Want to build a six-figure sales career from the ground up? Start here Who we are At Focus Group, we’re powering the digital workplace for over 30,000 UK businesses – and we’re just getting started. With a $1bn valuation and 1,300+ employees across 20 offices, we’re one of the UK’s fastest-growing tech companies. We believe our people are our biggest asset, and we’re building a high-energy, high-reward environment for ambitious individuals to thrive. If you’re looking to launch or grow your sales career in tech, this is your chance to join a supportive, driven team where you can progress fast and earn big. The Opportunity: Your Launchpad to… Focus Group isn't just another sales job; it's a structured career pathway with proven progression. Our top performers have built incredible careers from zero sales experience. The success stories below show what's possible with exceptional drive, resilience, and...
Focus Group
17 Feb, 2026
Full time
Business Development Executive
Focus Group Birmingham, UK
Job Title: Business Development Executive Reporting to: Head of Business Development Function Location: Birmingham B1 2RX Salary - £25k + Commission I 1st Year OTE Circa £35,000 What Happens Next? Next available intakes - January & March 2026 see below process. Join our team as a Business Development Executive at Focus Group Who we are At Focus Group, we’re powering the digital workplace for over 30,000 UK businesses – and we’re just getting started. With a $1bn valuation and 1,000+ employees across 16 offices, we’re one of the UK’s fastest-growing tech companies. We believe our people are our biggest asset, and we’re building a high-energy, high-reward environment for ambitious individuals to thrive. If you’re looking to launch or grow your sales career in tech, this is your chance to join a supportive, driven team where you can progress fast and earn big. What we’re looking for The ideal candidate is a self-starter with the motivation to succeed,...
ClearCourse
16 May, 2025
Customer Support Advisor
ClearCourse Birmingham, ENG, United Kingdom
Career Level: 10 Entry Posting Date: 9 May 2025 Location: Hybrid (Office-based in the UK) Salary: Competitive hourly rate Hours: 9:00am – 5:30pm (Monday to Friday, 1-hour lunch break) Contract Type: Temporary (length of campaign to be confirmed) Join Our Outbound Customer Engagement Team Are you a confident communicator who thrives on speaking to people? Do you enjoy delivering excellent service and working in a fast-paced, target-driven environment? If so, we want to hear from you! We’re looking for an Outbound Call Advisor to join our ClearConnect team for a temporary call campaign focused on engaging with members about their membership upgrade options. This is a fantastic opportunity to gain experience in a friendly, professional environment and make a real impact by helping members get the most out of their service. This role is ideal for someone with excellent telephone manners, strong attention to detail, and a positive, can-do attitude. What You’ll Be Doing: Make...
TM
09 Mar, 2026
Full time
Learning Support Worker
£25,877 - £27,041 yearly
The Manchester College Redditch, UK
Are you passionate about making a real difference in the lives of Learners? We’re looking for an enthusiastic and dedicated Learning and Support Worker to join our team! If you’re driven by helping others reach their full potential, providing one-on-one support, and creating an inclusive, nurturing environment, this is your chance to be part   of something truly rewarding. Bring your compassion, creativity, and commitment to support our students in their learning journey and empower them to succeed! We have a great opportunity available to join Novus, our prison education provider at   HMP Hewell , working as   a Learning Support Worker . This role is offered on a   permanent, full-time   basis, working   37   hours per week. Who are Novus? Novus are a leading provider of prison education and have been supporting men, women, and children of all ages for over 30 years across the UK to take new directions. We are also part of the LTE group of companies that...
BB
24 Feb, 2026
Employee Relations Manager
Busy Bees Burntwood, Staffordshire, United Kingdom
Role Overview: Title: Employee Relations Manager Department: People Team Contract: Full Time | Permanent Based: Burntwood head office - Hybrid  Reporting to: Head of People & Culture Salary: Up to £50,000 per annum DOE     About the Role As Employee Relations Manager , you will take ownership for ensuring overall Employee Relations best practice, advice, training, policy and compliance across the business. You will manage a team of Advisers to ensure they are providing effective, efficient, responsive and commercial Employee Relations advice and support, with a huge focus on customer service and continuous improvement. You will ensure Managers are provided with advice and resources to navigate sensitive and complex situations, whilst protecting the organisation from risk. You will also partner with the National Support Centre management team to drive engagement and support proactive people activity.     About Busy Bees Founded in 1983, Busy Bees is...
MB
24 Feb, 2026
Transport Admin Clerk
Martin Brower Coventry, , United Kingdom
Responsibilities: Job Title: Transport Admin Clerk Location: Coventry Full-time: Permanent    Salary: £30,588.59 - £38,235.74    Are you organised and detail-oriented? Do you have a passion for logistics and transportation? If so, we want you to join our team as a Transport Admin Clerk!   About Us:  Martin Brower is a global leader in supply chain solutions, providing end-to-end logistical support to some of the world's most iconic restaurant brands such as McDonald’s and Papa John’s.   Position Summary:   Provide administrative support to the Transport team whilst ensuring the consistent and effective application of procedures and practices under the guidance of the Transport Operations Manager De-Brief Drivers Check paperwork from drivers is completed correctly and ensure errors are corrected Confirm that deliveries made on time and within the planned hours / kilometres Confirm with the drivers that there are no issues concerning the journey and the...
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