25 customer service jobs found in Birmingham

We’re Hiring – Customer Service Executive   Salary – £25,000 Location – Birmingham Key Benefits: Generous Holidays:  Enjoy 24 days of holiday, plus bank holidays and a special day off for your birthday. Give Back:  Enjoy paid volunteering days to support causes you care about. Referral Rewards:  Benefit from our Refer a Friend scheme and earn money for bringing great talent to our team. Social Events:  Join in on regular social events and connect with your colleagues in a fun and relaxed environment. Key Benefits: Generous Holidays:  Enjoy 24 days of holiday, plus bank holidays and a special day off for your birthday. Give Back:  Enjoy paid volunteering days to support causes you care about. Referral Rewards:  Benefit from our Refer a Friend scheme and earn money for bringing great talent to our team. Social Events:  Join in on regular social events and connect with your colleagues in a fun and relaxed environment. About Us:...

Do you thrive in a fast-paced environment and are passionate about exceeding expectations? Are you a proven leader with a record of leading and building high-performing teams? If so, Diaspora Insurance seeks someone qualified to join our dynamic team as an Operations and Administration Manager! Destiny Finance Ltd t/a Diaspora Insurance is a consultancy firm based in Birmingham, United Kingdom, that specialises in the designing, marketing and distribution of insurance products & risk management solutions targeted at foreign nationals living and working in developed markets like the UK, EU, North America, Canada, Australia & New Zealand. You will be joining a dynamic and ambitious firm focused on making a huge impact on expatriate communities in terms of managing their insurable risks. About The Role The Operations & Admin Manager (OAM) reports to the Channels Director. This role is critical in ensuring that all processes are efficient, compliant, and aligned...

Start Your Tech Sales Career | Business Development Executive No Experience Required | £25k + £30-35k OTE | Promote to £50k+ Within 2 Years Ready to trade your current job for a six-figure sales career? We'll show you how. What Is This Job Really? This is your first step into B2B tech sales where you'll build the fundamental skills that every successful salesperson needs. This is an outbound telesales role, y ou'll be on the phone daily, calling UK businesses to generate appointments for our senior sales team. What you'll be doing: Make 80-100+ calls per day to business decision-makers Introduce Focus Group's technology solutions across Telecoms, IT, Cyber Security, and Mobile Qualify prospects and secure face-to-face or virtual meetings for our Business Development Managers Track your conversations and opportunities in our CRM Work toward daily and weekly activity targets Push through rejection and stay motivated This is where every great salesperson...

Business Development Executive | Launch Your B2B Sales Career Want to build a six-figure sales career from the ground up? Start here Who we are At Focus Group, we’re powering the digital workplace for over 30,000 UK businesses – and we’re just getting started. With a $1bn valuation and 1,300+ employees across 20 offices, we’re one of the UK’s fastest-growing tech companies. We believe our people are our biggest asset, and we’re building a high-energy, high-reward environment for ambitious individuals to thrive. If you’re looking to launch or grow your sales career in tech, this is your chance to join a supportive, driven team where you can progress fast and earn big. The Opportunity: Your Launchpad to… Focus Group isn't just another sales job; it's a structured career pathway with proven progression. Our top performers have built incredible careers from zero sales experience. The success stories below show what's possible with exceptional drive, resilience, and...

Job Title: Business Development Executive Reporting to: Head of Business Development Function Location: Birmingham B1 2RX Salary - £25k + Commission I 1st Year OTE Circa £35,000 What Happens Next? Next available intakes - January & March 2026 see below process. Join our team as a Business Development Executive at Focus Group Who we are At Focus Group, we’re powering the digital workplace for over 30,000 UK businesses – and we’re just getting started. With a $1bn valuation and 1,000+ employees across 16 offices, we’re one of the UK’s fastest-growing tech companies. We believe our people are our biggest asset, and we’re building a high-energy, high-reward environment for ambitious individuals to thrive. If you’re looking to launch or grow your sales career in tech, this is your chance to join a supportive, driven team where you can progress fast and earn big. What we’re looking for The ideal candidate is a self-starter with the motivation to succeed,...

Career Level: 10 Entry Posting Date: 9 May 2025 Location: Hybrid (Office-based in the UK) Salary: Competitive hourly rate Hours: 9:00am – 5:30pm (Monday to Friday, 1-hour lunch break) Contract Type: Temporary (length of campaign to be confirmed) Join Our Outbound Customer Engagement Team Are you a confident communicator who thrives on speaking to people? Do you enjoy delivering excellent service and working in a fast-paced, target-driven environment? If so, we want to hear from you! We’re looking for an Outbound Call Advisor to join our ClearConnect team for a temporary call campaign focused on engaging with members about their membership upgrade options. This is a fantastic opportunity to gain experience in a friendly, professional environment and make a real impact by helping members get the most out of their service. This role is ideal for someone with excellent telephone manners, strong attention to detail, and a positive, can-do attitude. What You’ll Be Doing: Make...

Are you passionate about making a real difference in the lives of Learners? We’re looking for an enthusiastic and dedicated Learning and Support Worker to join our team! If you’re driven by helping others reach their full potential, providing one-on-one support, and creating an inclusive, nurturing environment, this is your chance to be part   of something truly rewarding. Bring your compassion, creativity, and commitment to support our students in their learning journey and empower them to succeed! We have a great opportunity available to join Novus, our prison education provider at   HMP Hewell , working as   a Learning Support Worker . This role is offered on a   permanent, full-time   basis, working   37   hours per week. Who are Novus? Novus are a leading provider of prison education and have been supporting men, women, and children of all ages for over 30 years across the UK to take new directions. We are also part of the LTE group of companies that...

As the Sales Coordinator you will be responsible for managing customer enquiries for spare parts, coordinating repair orders, preparing quotations, and ensuring seamless communication between customers, engineers, and internal teams. This role is essential in maintaining excellent customer service standards, enabling efficient workflow, and supporting the achievement of sales and operational targets. Key Responsibilities Working in a team of 5 to assist with remedial / spare sales to its customer base. Working from enquiries and leads you will produce quotations for compressor spares and repairs. Log quotations on our sales system. Communicate with clients pre and post quote to chase and close out purchase orders. Provide a positive level of customer service. Complete the required administration for each customer order. Report to the team leader on sales pipeline and sales opportunities. Liaise with field service engineers to ensure information relating to...

Role Overview: Title: Employee Relations Manager Department: People Team Contract: Full Time | Permanent Based: Burntwood head office - Hybrid  Reporting to: Head of People & Culture Salary: Up to £50,000 per annum DOE     About the Role As Employee Relations Manager , you will take ownership for ensuring overall Employee Relations best practice, advice, training, policy and compliance across the business. You will manage a team of Advisers to ensure they are providing effective, efficient, responsive and commercial Employee Relations advice and support, with a huge focus on customer service and continuous improvement. You will ensure Managers are provided with advice and resources to navigate sensitive and complex situations, whilst protecting the organisation from risk. You will also partner with the National Support Centre management team to drive engagement and support proactive people activity.     About Busy Bees Founded in 1983, Busy Bees is...

Responsibilities: Job Title: Transport Admin Clerk Location: Coventry Full-time: Permanent    Salary: £30,588.59 - £38,235.74    Are you organised and detail-oriented? Do you have a passion for logistics and transportation? If so, we want you to join our team as a Transport Admin Clerk!   About Us:  Martin Brower is a global leader in supply chain solutions, providing end-to-end logistical support to some of the world's most iconic restaurant brands such as McDonald’s and Papa John’s.   Position Summary:   Provide administrative support to the Transport team whilst ensuring the consistent and effective application of procedures and practices under the guidance of the Transport Operations Manager De-Brief Drivers Check paperwork from drivers is completed correctly and ensure errors are corrected Confirm that deliveries made on time and within the planned hours / kilometres Confirm with the drivers that there are no issues concerning the journey and the...

HGV Trailer Technician Location: Nuneaton Employment Type: Full-Time, Permanent – Day Shift Working Hours: Monday to Friday, with overtime opportunities available Salary: £18.80 per hour Why Join Us? At TIP, we’re proud to be a Great Place to Work Certified company and a true market leader in providing transportation and logistics solutions across Europe. We offer one of the most attractive benefits packages in the industry, and here’s what sets us apart: Unbeatable Holiday Package: Enjoy 25 days of annual leave plus 8 bank holidays, giving you 33 days off. Want even more time to relax or plan adventures? You can buy up to 4 additional days, totalling an incredible 37 days of holiday per year! Outstanding Earning Potential: Boost your income with overtime paid at time and a half, and double pay on Sundays. Your skills and dedication deserve generous rewards! £1000 Welcome Bonus: We value your expertise and commitment, so you’ll receive a £1000 joining bonus as a warm welcome to...

Are you ready to take charge of vehicle movements, driver coordination and critical transport administration to keep a fast-paced depot running smoothly every day? Join us as our Transport Administrator 6 Month FTC , based in our Hams Hall depot for our customer Sainsburys. You'll keep accurate records, book drivers in and out, complete debriefs, and make sure trailer servicing and transport systems are kept up to date. You'll play a big part in helping the depot hit our targets, stay safe and compliant, and support the Transport Team Manager and the wider team in delivering exceptional service. This is a full time, 6 Month FTC position working an average of 40 hours per week on a rotational shift pattern (06:00 to 18:00 and 18:00 to 06:00). Pay, benefits and more: We're looking to offer a salary of up to £12.99 per hour and 264 hours annual leave. Your benefits package includes a company sponsored pension scheme, life assurance and access to our benefits...

The Technology Process Engineer ITSM is responsible for overseeing the design, implementation, and optimisation of IT processes that support the organisation's technology systems and services. This role focuses on improving the efficiency, effectiveness, and quality of IT operations through process innovation, standardisation, and continuous improvement. ITSM Process Engineer We have an incredible opportunity to join us here at Phoenix Group as a Technology Process Engineer ITSM to join our Technology Resilience & Control team in Technical Service Operations. Job Type: Permanent Location: This role could be based in either our Wythall, Telford, London or Edinburgh offices with time spent working in the office and at home. Flexible working: All of our roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process. You can read more about Phoenix Flex...

Welcome to John Shepherd, we're known for moving people forward. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 8 offices across the East and West Midlands and over 100 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property. Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Lettings Negotiator. This is a full-time, permanent position located in our Sutton Coldfield office. You'll enjoy a standard workweek of 08:45am - 17:30pm Monday to Friday along with 1 in 2 Saturdays 09:00am - 16:00pm with a day off in lieu in return.The realistic OTE for this role £26,000 - £28,000 (uncapped) depending on performance. Let's talk about the role. It involves: Liaising with prospective tenants, qualifying their needs and requirements and seeking to match them to a suitable new home. Conduct viewings,...

What you’ll be doing As a qualified Dispensing Optician, you will be providing a high level of customer care and expert advice to make a real difference to our customers and keep them coming back. You will work in one of our stores, reporting to the Store Manager. Key responsibilities •    Providing clinical support in store for regulated dispensing •    Inspiring your Optical team by sharing your knowledge to offer the very best service.  •    Listening to the needs of customers and offer expertise and advice. •    Helping our customers to choose the correct eyewear and offer guidance to ensure our customers receive the best product suited to their needs. •    Supporting the team to deliver an efficient model day and operational processes to ensure that the business trades legally. •    Providing expert knowledge for patients with more specialist requirements. What you’ll need to have (our must-haves) •    Registered with the General Optical Council (GOC) •...

Welcome to John Shepherd, we're known for moving people forward. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 8 offices across the East and West Midlands and over 100 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property. Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Lettings Negotiator. This is a full-time, permanent position located in one of our 5 offices located around Birmingham. You'll enjoy a standard workweek of 08:45am - 17:30pm Monday to Friday along with 1 in 2 Saturdays 09:00am - 16:00pm with a day off in lieu in return. The role has a genuine and realistic OTE of £26,000 - £28,000 (uncapped) depending on performance. Let's talk about the role. It involves: Liaising with prospective tenants, qualifying their needs and requirements and seeking to match them to a suitable...

Role Overview: Title: People Services Manager Department: People Team Contract: Full Time | Permanent Based: Burntwood head office - Hybrid Reporting to: Head of People & Culture Salary: Up to £45,000 per annum DOE     About the Role We are looking for an experienced People Services Manager to lead our transactional HR (HR Operations / HR Shared Services) function and shape how first-line HR support is delivered across a fast-paced, multi-site organisation. Your focus will be on all aspects of our transactional HR service delivery, including onboarding, safer recruitment compliance, HR mailbox, references, general departmental administration and ensuring an outstanding service. You will provide day-to-day leadership to a team of People & Culture Assistants within the People Services Team. You will play a critical role in delivering a high-quality, compliant and customer-focused HR service that directly supports our wider People strategy and...

Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered – from desktop to doorstep. Across Europe we have more than 50 Fulfillment Centers, hundreds of Delivery Stations, thousands of machines, and tens of thousands of employees, all working together in harmony to make sure the right item gets delivered to the right person, in the right place, at the right time. Working in Amazon Operations is for people who like to be active and give their all. We work in a busy, dynamic environment and are part of a bigger team delivering on the expectations of millions of customers every single day. We are open, inclusive and welcome individuality and diversity. The culture in our Operation is built on the way teams bond and the work ethic that enables our business run like clockwork. Our teams take real pride in a job well done, looking out for one another, ensuring the highest...

Business Development Manager I Mobile Sales Specialist About Focus Group We’re a £1bn technology provider supporting 30,000+ UK businesses with mobile, connectivity, IT, cloud, and cyber solutions. Our Mobile Sales Specialists strengthen our sales capability, helping us win competitive business and deliver outstanding customer outcomes. The Role As a BDM within our Mobile & IoT division, you’ll be the trusted expert supporting wider BDMs and Account Managers across other product divisions to uncover opportunities, shape compelling mobile solutions, and close deals. You’ll drive commercial impact by combining product understanding (training provided), strong sales acumen, and the ability to influence decision‑makers. This role requires someone who is proactive in prospecting, generating leads, and identifying/qualifying mobile opportunities across both new logo business and existing accounts. What You’ll Be Doing Support wider BDM’s in qualifying opportunities,...

Operations Manager Location: Birmingham UK (site-based with occasional travel) Salary: Competitive, dependent on experience Security Clearance: Ability to obtain and maintain UK Security Clearance (SC) Due to our ambitious growth plans, McGeoch Technology Ltd. Have an exciting opportunity for the position of Operations Manager reporting directly to the Operations & Programmes Director . The successful applicant will be based at our site in Birmingham , where we design, manufacture, and repair a range of products and services for defence and industrial markets, including ATEX Lighting, Electrical Distribution, Instrumentation and Control solutions. Our reputation for integrity is built on compliance with laws and regulations, ethical conduct, and respect for each other, wherever we operate. Our businesses serve a wide range of industries, including Aviation, Space, Defence, Rail, Medical, Scientific and Oil & Gas Sectors (ATEX). Role Purpose The...