36 customer service jobs found in Birmingham

Customer Onboarding & Transition Specialist Hybrid Working ideally from Shoreham-by-Sea Head Office Potential to work from other offices: Exeter/Birmingham/Manchester Some UK-wide customer travel expected Salary £40,000 + Benefits Own the journey that sets customers up for success The first 90 days of a customer relationship are critical. We're looking for someone who can orchestrate seamless transitions for businesses moving their IT Managed Services to Focus Group – combining technical knowledge, project coordination, and genuine customer focus to ensure every onboarding is exceptional. What you'll actually do You'll be the person responsible for taking new customers from signed contract to fully integrated, confident service users. This isn't just project management or technical delivery – it's complete ownership of customer success during the most critical phase of their journey with us. You'll lead end-to-end transitions from incumbent providers, building...

Business Development Executive | Birmingham B1 2RX (Internal Job Level Reference: Associate) Salary - £25k + Commission I 1st Year OTE Circa £35,000 Want to build a six-figure sales career from the ground up? Start here... About us! At Focus Group, we’re powering the digital workplace for over 30,000 UK businesses – and we’re just getting started. With a $1bn valuation and 1,300+ employees across 20 offices, we’re one of the UK’s fastest-growing tech companies. We believe our people are our biggest asset, and we’re building a high-energy, high-reward environment for ambitious individuals to thrive. If you’re looking to launch or grow your sales career in tech, this is your chance to join a supportive, driven team where you can progress fast and earn big. The Opportunity: Your Launchpad to… Focus Group isn't just another sales job; it's a structured career pathway with proven progression. Our top performers have built incredible careers from zero sales...

HGV Trailer Technician Location: Nuneaton Employment Type: Full-Time, Permanent – Day Shift Working Hours: Monday to Friday, with overtime opportunities available Salary: £18.80 per hour Why Join Us? At TIP, we’re proud to be a Great Place to Work Certified company and a true market leader in providing transportation and logistics solutions across Europe. We offer one of the most attractive benefits packages in the industry, and here’s what sets us apart: Unbeatable Holiday Package: Enjoy 25 days of annual leave plus 8 bank holidays, giving you 33 days off. Want even more time to relax or plan adventures? You can buy up to 4 additional days, totalling an incredible 37 days of holiday per year! Outstanding Earning Potential: Boost your income with overtime paid at time and a half, and double pay on Sundays. Your skills and dedication deserve generous rewards! £1000 Welcome Bonus: We value your expertise and commitment, so you’ll receive a £1000 joining bonus as a warm welcome to...

HGV Trailer Technician Location: Nuneaton Employment Type: Full-Time, Permanent – Day Shift Working Hours: Monday to Friday, with overtime opportunities available Salary: £18.80 per hour Why Join Us? At TIP, we’re proud to be a Great Place to Work Certified company and a true market leader in providing transportation and logistics solutions across Europe. We offer one of the most attractive benefits packages in the industry, and here’s what sets us apart: Unbeatable Holiday Package: Enjoy 25 days of annual leave plus 8 bank holidays, giving you 33 days off. Want even more time to relax or plan adventures? You can buy up to 4 additional days, totalling an incredible 37 days of holiday per year! Outstanding Earning Potential: Boost your income with overtime paid at time and a half, and double pay on Sundays. Your skills and dedication deserve generous rewards! £1000 Welcome Bonus: We value your expertise and commitment, so you’ll receive a £1000 joining bonus as a warm welcome to...

We feel understood, cared for and rewarded. We want the best from you – so we do our best for you. You’ll be part of a supportive, open culture where colleagues are cared for and share in our success. We’ll give you a fair reward package, including heavily discounted cars, and our innovative approach to work will make for a more flexible working life for you. We’ll also champion you and your career from day one. From our thorough induction to our strong emphasis on growing and retaining, this is a great place to develop and thrive. We are looking for a Mobile Service Advisor  who has the ability to work to deadlines and handle sensitive and confidential information. You'll have excellent communication skills and experience in a selling/customer service environment. In addition to a strong people background we are looking for applicants who can demonstrate drive, commitment and enthusiasm along with willingness to contribute to your team and more importantly your...

*About us* SEL Commercials Ltd is a small business based in Hailsham. We have recently moved to larger premises which has enabled us to expand our business. The new workshop is purpose built with an inspection pit and brake testing equipment so we can now provide roller brake tests to our customers. We are affiliated with Top Truck which is a brand of independent commercial vehicle workshops across the UK. As part of this group we are privileged to access dedicated training to support career progression and development to anyone joining our team. *Job Title: HGV and/or PSV Technician* *Job Summary* We are seeking a skilled HGV and/or PSV Technician to join our team. The ideal candidate will be responsible for maintaining and repairing heavy goods vehicles (HGVs) and/or passenger service vehicles (PSVs) to ensure they operate efficiently and safely and comply with DVSA standards. As an HGV and/or PSV Technician, you will utilize your expertise in mechanical and electrical...

Greenstar Property Services are looking for an experienced domestic plumbing and heating engineer to join our team. We are a friendly family run firm centrally based in Bournemouth and we serve customers across Dorset, Hampshire and Wiltshire. The majority of our work is for domestic customers so great customer service skills are a necessity. You will need to be a 'can do' person who takes a lot of pride in their work and can complete jobs to a high standard and on time. Day to day work involves a variety of installation, repair, servicing and breakdowns for both boiler and heating systems and some general plumbing. *Benefits:* * Small friendly team * *Pension* * *Generous Bonus Scheme* * Uniform and PPE provided * *Paid holiday* * *Additional day off paid for Birthday* * Company van with fuel card * Mobile phone * *Additional training and career development opportunities* *Qualification and skills:* * Relevant qualifications * Self-motivated, friendly and enthusiastic * Full UK...

*Phoenix Gas Services* is looking for an experienced *Commercial Gas Service and Repair Engineer* to join our expanding team. This is a new position within our Commercial division, created to meet the growing demand for our services across *Derbyshire and Leicestershire.* *The Role:* You will be responsible for servicing and maintaining a wide range of gas appliances, from domestic boilers to industrial heating equipment. This work will primarily be within the social housing sector, including extra care facilities and properties with vulnerable service users. A key part of this role is to be adaptable and diverse, as you will also be required to perform some water-related repairs and maintenance. While your primary focus will be on service and maintenance, you will also be expected to *support and assist our installations team*. A good understanding of commercial equipment installations is essential for this part of the role, but *hands-on installation experience is not required.*...

HGV Trailer Technician Location: Shepshed Employment Type: Full-Time, Permanent - Monday to Friday Working Hours: Monday to Friday, with overtime opportunities available Salary: £18.80 per hour Why Join Us? At TIP, we’re proud to be a Great Place to Work Certified company and a true market leader in providing transportation and logistics solutions across Europe. We offer one of the most attractive benefits packages in the industry, and here’s what sets us apart: Unbeatable Holiday Package: Enjoy 25 days of annual leave plus 8 bank holidays, giving you 33 days off. Want even more time to relax or plan adventures? You can buy up to 4 additional days, totalling an incredible 37 days of holiday per year! Outstanding Earning Potential: Boost your income with overtime paid at time and a half, and double pay on Sundays. Your skills and dedication deserve generous rewards! £1000 Welcome Bonus: We value your expertise and commitment, so you’ll receive a £1000 joining bonus as a warm...

Job Role: Asset Technician Location: Derby Salary: £33,000 - £36,000 Who we are in a nutshell. At BES Group, we pride ourselves in being the leading end to end risk management solutions provider in the UK and Ireland. That means it’s our job to help keep our customers’ assets legally compliant, operational and, above all else, safe. And we do this with a team of the very best people, simple. To be considered for this role you will live within a 40 minute drive to Derby. What will you be doing? As an Asset Technician for BES Group, you will be helping drive a safe environment for industry, businesses and people by completing quality assessments and rigorous inspections on machinery such as lifting accessories, small lifting equipment and forklift trucks. You will: Ensure all customers are compliant with vital regulations that help to govern their industry in the UK (including LOLER and PUWER) Help prolong the life of machinery by spotting any potential defects as early as...

About the Role The Role To facilitate collection of sited skip size containers, drive company FEL’s and promote positive and professional attitude whilst doing so. Covering various routes, covering sickness and holiday when needed. Responsibilities Always endeavour to complete collection service Use of tablet device (or mobile phone) to report completion of collection Report and record via the tablet device (or via mobile phone) any issues hindering service completion as a priority to your Transport Co-ordinator Support other drivers as called upon by your Transport Co-ordinator Complete and report daily walk round checks of vehicle Always promote a professional company image Ensure compliance with company policy / procedures Full adherence to the highway code Treat all road users and pedestrians with respect and consideration Ensure vehicle is presented on time and in a clean manner for PMI, Service, Tyre changes or repairs, and MOT as appliable Adhere to drivers’ hours rule...

Job Title: Mobile Engineer Company: Concrete Equipment Supplier Location: Herefordshire Job Type: Full-Time Job Description: We are currently seeking a Mobile Engineer to join our team at a busy concrete equipment supplier based in Herefordshire. The ideal candidate will have experience in concrete equipment and general machinery/plant repairs. Candidate with a background in Agricultural or HGV maintenance and repair knowledge welcomed. In addition to technical skills, the candidate must possess a full driving license and be willing to travel and work away during the week when necessary. Experience in welding/ fabrication preferred. Responsibilities: - Perform maintenance and repair tasks on concrete equipment. - Travel to customer sites to provide on-site service and support. - Collaborate with the team and work independently as required. - Make sound decisions to ensure the quality of customer service. - Maintain a flexible and reliable work schedule. - Use of Mobile app to...

*Job Summary* We are seeking a skilled and dedicated HGV Technician to join our team at a leading manufacturing facility. The ideal candidate will possess strong mechanical and electrical expertise, with experience in industrial maintenance, hydraulics, and schematics. This role involves diagnosing, repairing, and maintaining heavy goods vehicles (HGVs) and related equipment to ensure optimal operational performance. The position offers an opportunity to work in a dynamic environment that values technical proficiency, customer service, and safety compliance. Shift patterns Monday to Friday. *Responsibilities* * Perform routine maintenance, inspections, and repairs on HGVs using advanced diagnostic tools and techniques * Troubleshoot electrical systems, including high voltage and low voltage circuits, utilizing multimeters such as ammeters and ohmmeters * Interpret instructions from job card/ repair order and comply with repair instructions * Attend training courses and keep...

3rd Line Engineer – Networking Reporting to: Dedicated Service Desk Team Leader Location: Birmingham (primary), with options for Shoreham by Sea or Exeter Working Pattern: Hybrid, with periodic travel to Birmingham expected Internal Job Level: Specialist Salary: £40,000 - £45,000 About Focus Group Focus Group is one of the UK's leading providers of business technology solutions, delivering connectivity, communications, cloud and managed IT services to thousands of customers nationwide. As we continue to grow, we're looking for talented technical specialists who want to work with cutting-edge technologies, develop their expertise and play a key role in supporting complex customer environments. We pride ourselves on investing in our people, promoting internal progression and creating a collaborative culture where expertise is recognised and rewarded. The Role We are seeking an experienced 3rd Line Engineer - Networking to join our Managed Services...

The Technology Process Engineer ITSM is responsible for overseeing the design, implementation, and optimisation of IT processes that support the organisation's technology systems and services. This role focuses on improving the efficiency, effectiveness, and quality of IT operations through process innovation, standardisation, and continuous improvement. ITSM Process Engineer We have an incredible opportunity to join us here at Phoenix Group as a Technology Process Engineer ITSM to join our Technology Resilience & Control team in Technical Service Operations. Job Type: Permanent Location: This role could be based in either our Wythall, Telford, London or Edinburgh offices with time spent working in the office and at home. Flexible working: All of our roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process. You can read more about Phoenix Flex...

Welcome to John Shepherd, we're known for moving people forward. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 8 offices across the East and West Midlands and over 100 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property. Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Lettings Negotiator. This is a full-time, permanent position located in our Sutton Coldfield office. You'll enjoy a standard workweek of 08:45am - 17:30pm Monday to Friday along with 1 in 2 Saturdays 09:00am - 16:00pm with a day off in lieu in return.The realistic OTE for this role £26,000 - £28,000 (uncapped) depending on performance. Let's talk about the role. It involves: Liaising with prospective tenants, qualifying their needs and requirements and seeking to match them to a suitable new home. Conduct viewings,...

We’re looking for an additional Veterinary Surgeon to join The Vet Clinic at Birmingham Dogs Home, independent, charity-owned clinic. You will be working with dedicated team of veterinary professionals, in collaboration with our rehoming centre to care for Birmingham Dogs Home’s animals. You will also be providing a high-quality, first opinion service to private owners and their pets in our independent, charity-owned clinic. (N.B. All profits from the vet clinic go back to support the charity’s work). We can provide: * A supportive, welcoming team to work with * A purpose-built Vet Clinic equipped with digital x-ray equipment and ultrasound, a separate dental room (with digital dental x-ray equipment), in-house laboratory area, separate dog and cat wards. * Salary of up to £75,000 FTE depending on experience * Full-time position (40 hours per week on average over 4 days) we can look at alternative requirements should a strong candidate have a particular need to work certain hours...

Welcome to John Shepherd, we're known for moving people forward. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 8 offices across the East and West Midlands and over 100 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property. Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Lettings Negotiator. This is a full-time, permanent position located in one of our 5 offices located around Birmingham. You'll enjoy a standard workweek of 08:45am - 17:30pm Monday to Friday along with 1 in 2 Saturdays 09:00am - 16:00pm with a day off in lieu in return. The role has a genuine and realistic OTE of £26,000 - £28,000 (uncapped) depending on performance. Let's talk about the role. It involves: Liaising with prospective tenants, qualifying their needs and requirements and seeking to match them to a suitable...

CLASS 2 HGV DRIVER 24-7 Recruitment Services acting as an Employment Business are currently recruiting a number of for Class 2 HGV drivers for a well known client based in the Magna Park area of Rugby (CV23) The client in question is a very reputable high-street name dealing with petrol service stations around the UK. They are a very friendly place for any new pass Class 2 HGV driver to start their career or even progress within the business. Drivers will be doing 5-6 drops per shift with shifts lasting between 8-10 hours. The shift rotation will be 4 on 4 off over a 7 day week. There are some positions available on a temp to perm basis. Work will be 4 on 4 off on a rota pattern including weekends on below start time windows: - 01:00 - 05:00 - 10:00 - 14:00 - 15:00 - 19:00 Class 2 HGV driver will be required: * Hold valid a Class 2 / C License * No more than 6 points (No DD's, DR's, TT's or IN's) * Hold valid Tacho and CPC cards * *MUST HAVE MINIMUM 1 YEARS CLASS 2 (C)...

Vacancies have arisen for 3 Community Care Officer's (CCO) which are Fixed Term until March 2026 . You will be motivated and enthusiastic individuals who will join the Continuing Health Care team. We are looking for experienced people with knowledge and experience of Continuing Health Care who believe they could thrive in a dynamic, fast-paced environment. You will have established communication skills and the ability to have professionally challenging conversations. You will be part of a diverse team carrying out collaborative, data-driven work with Health colleagues to undertake decision support tool meetings and joint funded reviews to improve outcomes in a truly personalised way and ensure proportionate care and support is in place. The team consists of a Team Manager, Service Advisors, Community Care Officers, Social Workers and an Occupational Therapist, with support from a Commissioning Officer and Project Manager. What we offer: The opportunity to make a real difference...