6 technician jobs found in Shoreham-by-Sea

We’re Hiring – Technical Support Advisor 2nd Line Telco Salary – up to £29,000 (DOE) Location – Based out of either Shoreham, Exeter or Manchester Hybrid working- 3 days in the office 2 wfh About Us: Established in 2003, Focus Group is one of the UK's fastest-growing tech providers, empowering over 30,000 businesses nationwide. With over 1,4000 employees and a $1bn valuation, we are a dynamic force in the industry. Job Purpose: Working as a Technical Support Advisor 2nd Line Telco , you'll provide a first-class service to Focus Group customers through handling of 2nd line service queries as part of our Product Services team. You'll provide advanced technical support and issue resolution. Key Responsibilities: Responsible for cases functionally escalated from 1st line, ensuring these are assigned and progressed in priority order. Be available for overflow calls from the 1st line team and as a minimum, to meet any agreed personal call targets. To...

Payroll Manager Hybrid – Shoreham Up to £55,000 About Focus Group Focus Group is a £300m-revenue, 1,400-person technology services company backed by Hg Capital. Following our $1bn valuation in 2024, we're scaling rapidly and investing in AI to transform how we operate and how we serve our 30,000 SME customers. As we continue to expand our portfolio and scale our operations, we're committed to setting new industry standards in managed service excellence. Our growth trajectory and strategic acquisitions position us as an organisation ready to redefine what world-class technical support means in today's rapidly evolving technology landscape. The role We're looking for an experienced Payroll Manager to lead the end-to-end payroll function across our fast-growing group of companies. This is a genuinely hands-on and high-impact role: you'll be the subject matter expert for payroll across the business, responsible for the accurate and timely processing of multiple payrolls,...

Solution Architect – Networking & Security Shoreham-by-Sea Flexible hybrid Up to £80,000 (Internal Job Level Reference: Senior Specialist) Focus Group is a £300m-revenue, 1,400-person technology services company backed by Hg Capital. Following our $1bn valuation in 2024, we're scaling rapidly and investing in AI to transform how we operate and how we serve our 30,000 SME customers. As we continue to expand our portfolio through acquisition and organic growth, we're committed to setting new industry standards in managed service excellence. About the role Our Networking and Security team is looking for a Solution Architect to own the technical design of complex customer projects across our SD-WAN (Software-Defined Wide Area Network), SASE (Secure Access Service Edge), firewall and routing/switching portfolio – and to stay hands-on all the way through delivery. This isn't a role where you hand off a design and move on. You'll translate customer requirements into...

Solutions Engineer – Networking Shoreham-by-Sea Up to £40,000 + Car Allowance (Internal Job Level Reference: Senior Associate) Focus Group is a £300m-revenue, 1,400-person technology services company backed by Hg Capital. Following our $1bn valuation in 2024, we're scaling rapidly and investing in AI to transform how we operate and how we serve our 30,000 SME customers. As we continue to expand our portfolio through acquisition and organic growth, we're committed to setting new industry standards in managed service excellence. About the role We're looking for a Solutions Engineer to join our networking team, delivering remote and on-site support, infrastructure deployments and technical consultancy for customers across a range of industries. You'll be recognised as a subject matter expert in networking, leading projects in your specialism and helping drive best practice and technical excellence across the wider team. This is a hands-on, customer-facing role for...

Software Delivery Manager Salary: Up to £50,000 Location: Shoreham-by-Sea (Hybrid 1-2 days per week in office) About us At Focus Group you can be proud of what you do, how you do it and feel a true part of the team. We work hard to create an inclusive, collaborative and rewarding environment where you're inspired to achieve brilliant things and really make a difference to the future of our business. Established in 2003, we're one of the UK's leading independent providers of essential business technology, and proud to have been named one of 'The UK's Best 100 Companies To Work For'. We're a business on a genuine growth journey, backed by Hg Capital, with acquisitions and expansion firmly on the agenda — which means this role won't stand still. The role We're looking for a Software Delivery Manager to impact the order, pace and clarity of how our internal applications and services get built. Reporting to the Head of Software, you'll be the driving force behind sprint...

Application Lead - ServiceNow CMDB/CSDM Internal Job Level Reference: Specialist) UK • Remote - £34,000-£42,000 (Dependant on experience) + benefits Focus Group is looking for an Application Lead (ServiceNow CMDB) to take ownership of the strategic development, configuration, and optimisation of our ServiceNow platform. You’ll act as the subject matter expert for CMDB and CSDM, driving platform performance, data integrity, and continuous improvement while aligning closely with business goals and customer outcomes. What you’ll do Own and deliver the roadmap for CMDB and CSDM, ensuring alignment with business and customer needs. Act as the technical authority for configuration data structure, classification, and integration across the organisation. Lead platform configuration, administration, and release management across BAU and project work. Design and optimise CMDB schema, data models, and workflows in line with best practice. Drive process efficiency...