2 customer advisor jobs found in Shoreham-by-Sea

We’re Hiring – Technical Support Advisor 2nd Line IT Salary – up to £35,000 (DOE) Location – Shoreham-by-Sea Key Benefits: Generous Holidays:  Enjoy 24 days of holiday, plus bank holidays and a special day off for your birthday. Give Back:  Enjoy paid volunteering days to support causes you care about. Referral Rewards:  Benefit from our Refer a Friend scheme and earn money for bringing great talent to our team. Social Events:  Join in on regular social events and connect with your colleagues in a fun and relaxed environment. About Us: Established in 2003, Focus Group is one of the UK's fastest-growing tech providers, empowering over 30,000 businesses nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry. Job Purpose: Working as a Technical Support Advisor 2nd Line IT , you'll provide a first-class service to Focus Group customers through handling of 2nd line service queries as part of our Managed...

Transformation Lead  Location: Hybrid – HQ in Shoreham-by-Sea  Reports to: Chief Strategy & Transformation Officer  The Opportunity  Focus Group is a £300m-revenue, 1,300-person technology services company backed by Hg Capital. Following our $1bn valuation in 2024, we’re scaling rapidly and executing an ambitious Value Creation Plan (VCP) to strengthen our operating platform, enhance customer experience, and unlock new growth across our integrated IT, data, and communications offerings.  We’re looking for an outstanding Transformation Lead to play a central role in delivering that plan. You’ll lead major transformation initiatives that cut across functions — combining analytical rigour, stakeholder engagement, and strong change leadership to make lasting impact on how Focus Group operates and grows.  This is a long-term strategic role for someone with a consulting or transformation background who wants to move beyond advisory work and take ownership of delivery and...