93 customer service jobs found

Title:  Customer Service Advisor Contract Type: Permanent Salary: £28,275 (London weighted salary), £26,710 (regional weighted salary) per annum.  Grade: 3 Reporting Office: London, Stratford or Manchester, Trafford Persona: Homebased Worker: Contractual hours to be worked on a remote basis, with ad hoc office attendance as required Working Pattern: Hours: 35 hours per week, scheduled between 8am – 6:15pm, Monday – Friday Closing Date: Monday 03rd August 2026 Interviews:  Tuesday 18th August – Friday 21st August 2026 Start date:  Monday 05th October 2026 Training: Once started, there will be 7 weeks of mandatory training via Microsoft Teams    Please click here to view the role profile and supporting document  -   Customer Service Advisor Role Profile.docx  &  Customer Service Advisor recruitment Support document.pdf   Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. L&Q...

Title:   Customer Service Advisor Contract Type:   Permanent Salary:   £26,775 (London weighted salary), £25,210 (regional weighted salary) per annum. Grade:   3 Reporting Office:   London, Stratford or Manchester, Trafford Persona:   Homebased Worker: Contractual hours to be worked on a remote basis, with ad hoc office attendance as required Working Pattern: Hours:   35 hours per week, scheduled between 8am – 6:15pm, Monday – Friday Closing Date:   29th June 2026 Interviews:    14th   July – 17th   July 2026 Start date:    26th    August – 27th   August 2026 Training:   Once started, there will be 7 weeks of mandatory training via Microsoft Teams Please click here for the role profile Benefits  include:   Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle...

Title: Senior Housing Income Officer NB. The official title for this role is Senior Customer Account Lead.  Contract Type: Fixed Term Contract till October 2027, Full Time, 35 hours  Salary: Starting from £37,451 to £41,045 per annum (London weighted salary)depending on experience.  Grade: 7  Reporting Office: London, Stratford.  Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)  Closing Date: 5th November 2026 – 16:00  Interview Dates: c. week commencing 16th of November 2026 – in person at our Stratford office, E15    Please click here for the role profile - Senior Housing Income Officer Benefits include:   Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee...

Assistant Manager Doing the right thing, even when nobody’s watching? It’s an iQ thing. iQ is one of the UK’s biggest providers of student accommodation, committed to giving over 37,000 students across 86 sites and 29 cities their ‘Best Year Yet’. Our site-based teams are full of independent thinkers and problem solvers who love making people’s day. Sound like your cup of tea? Here’s a bit about the role… What the role is all about As an Assistant Manager (AM), you’re the second‑in‑command supporting with the day‑to‑day running of your iQ site. You will support the General Manager when required and blend operational oversight with a hands on presence; ensuring residents always receive the same high standard of service, no matter what. Your role is key to achieving a ‘Full House’ which is our way of striving towards fully leased buildings.  From really knowing the local area and supporting standout viewings, to coaching the Resident Experience Team so they can turn great...

Job Description Mortgage & Protection Advisor required to join our William H Brown Brand covering Fakenham and Cromer. This is an excellent opportunity for motivated individuals to build a rewarding career with one of the UK's leading property services groups. Working in a fast-paced, target-driven environment, you'll provide expert mortgage and protection advice while delivering an exceptional customer experience. What we offer Competitive basic salaries Uncapped commission Quality leads from our Estate Agency network Industry-leading training and development Clear career progression opportunities Modern technology and tools to help you succeed Group discounts on property services Incentives and rewards for top performers Key Responsibilities Build strong relationships with Estate Agency colleagues. Generate new business and maximise referral opportunities. Provide mortgage and protection advice tailored to customer needs. Guide...

Title:  Disrepair Multi Maintenance Technician Contract Type:  Permanent, Full time, 40 hours. Salary:  £41,200 per annum Grade: 05 Working Location:  London & Southeast Persona:  Mobile worker - contractual hours to be worked from various locations such as resident homes with ad hoc office attendance as required Closing Date:  29th September at 11pm                   Interview Dates:  Week commencing 5th October in person interviews to be held at L&Q Stratford, London   Role profile - Disrepair Multi Maintenance Technician.doc Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Previous applicants need not reapply L&Q reserves the right to not progress applications for candidates who have had one unsuccessful application/interview process with L&Q for the same or similar role in the previous 12 months. Benefits  include:  Excellent pension plan (up to...

Title:  Lettings Associate Contract Type:  1x 12 month FT Mat leave - Full Time, 35 hours Salary:  Starting from £30,386 per annum (Regional salary) plus commission* Reporting Office:  Manchester, Trafford Persona:  Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Working Pattern:  Monday to Friday – 09:00 – 17:00 (NB. The successful candidate will occasionally be required to work on a Saturday) Closing Date:  25th September 2026 - 23:00 hours Interview Dates:   Interview will take place via MS Teams (Dates to be confirmed)   Please click here for the role profile   Benefits  include:   Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits,...

Contract Type: Permanent, Full Time (37.5 hours per week) Salary: £39,685 - £43,978 (London weighted salary) dependant on experience Grade: 7 Reporting Office: London, Stratford Persona:  Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) with occasional site visits Closing Date: 21/09/2026 Interview Dates: TBC   Please click here for the role profile - Assistant Project Manager - Growth.docx   Benefits  include  Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and  many more …   Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated....

Title: Casework Officer (NB - Service Charge Tribunal Casework Officer ) Contract Type : 12 Month Fixed Term Contract, Full Time - 35 Hours  Salary:  Starting from £31,955.00 per annum, depending on experience (London Weighted Salary)   Grade:  5  Reporting Office:  Stratford, London  Working Location:  West Ham Lane – FTT Court   Persona:  Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)  Closing Date:  21st  September 2026  Interview Dates:  Interview to be held in-person (Dates to be confirmed)    Please click here for the role profile –  Service Charge Tribunal Casework Officer    Benefits  include:   Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance...

Title: Operational Mentor Grounds Maintenance   Contract Type: Permanent, Full time, 36.25 hours per week  Salary: From £30,387 per annum depending on experience  Grade: 6 Reporting Office: Manchester, Trafford  Persona: Mobile/Field Based Worker: Contractual hours to be worked from various locations such as resident home, estates etc, with ad hoc office attendance as required  Working Pattern: 8 to 4pm Monday to Friday Closing Date: 17th September at 11pm Interview Dates: 24th September 2026     Role Profile - Operational Mentor.docx   Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.  Previous candidates need not reapply.  L&Q reserves the right to not progress applications for candidates who have had one unsuccessful application/interview process with L&Q for the same or similar role in the previous 12 months Benefits  include:   Excellent pension plan (up to 6%...

Title:  Homeowner Coordinator    Contract Type:  12 Months FTC, Full Time, 35 Hours per week  Salary:  £31,955 per annum (London weighted salary) or £27,796 per annum (Regional salary), dependant on experience.  Grade:  5  Reporting Office:  London, Stratford or Manchester, Trafford  Persona:  Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)  Closing Date:  14th September 2026  Interview Dates:  23rd September 2026 – In Person – Stratford Office.  Please click for role profile  Homeowner Coordinator Role Profile.pdf      Benefits  include:   Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and  many more …...

Title: Lettings Associate Contract Type: 1x 12 month FT Mat leave  - Full Time, 35 hours Salary: Starting from £30,385 per annum (Regional salary) plus commission Reporting Office: Manchester, Trafford Persona: Agile Worker: 40% - 60% of contractual hours to be worked from reporting office/working location (hybrid working) Working Pattern: Monday to Friday – 09:00 – 17:00 (NB. The successful candidate will occasionally be required to work on a Saturday) Closing Date: 9th September 2026 – 12:00 PM Interview Dates: 17th September 2026 Please click here for the role profile Benefits  include:  Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and  many more … Early applications are encouraged as...

Title:    Sheltered Housing Assistant  Contract Type:    Permanent, Full Time, 35 hours  Salary:   Starting from £28,275 per annum, dependant on experience  Grade:  3  Reporting Office:  Stratford, London  Working Location:   Schemes in the London Borough of Lambeth  Persona:   Site Based Worker - Contractual hours to be worked from allocated site, with ad hoc office attendance as required  Closing Date:  28th August 2026  Interview Date:  In person at our Stratford Office, on a date to be confirmed    Please click here to see role profile – Sheltered Housing Assistant    Benefits Include:   25 days Annual Leave rising to 30 days with length of service + Bank Holidays, Westfield Health Cash Plan, excellent pension plan and non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme.    Early applications are encouraged as we reserve the right to close the advertisement and...

Title: Energy Operations Manager Contract Type: Permanent, Full Time, 35 hours per week Salary: £40,649 per annum to £44,825 per annum (London weighted salary) or £36,073 per annum to £40,014 per annum (Regional salary), dependant on experience Grade: 8 Reporting Office: London, Stratford or Manchester, Trafford Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Closing Date: 26th August 9am Interview Dates: 1st September 2026   Please click here for the role profile -  Energy Operations Manager.docx   Benefits  include:   Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and  many more …   Early applications are...

Title:  Telecare Response Officer   Contract Type:  2x 6 months Fixed Term Contract, Part Time, 29 hours.                             1x 12 month Fixed Term Contract, Full Time, 35 hours. Salary:  £23,894 Regional Salary (Pro rata - FTE - £29,867)  Grade:  3  Reporting Office:  Fiona Gardens, Manchester  Persona:  Mobile/Field Based Worker: Contractual hours to be worked from various locations such as resident home, estates etc, with ad hoc office attendance as required   Working Pattern:  7.25-hour day shifts between 6 am to 9 pm, with alternate weekends and bank holidays on a rota basis. Additional payments include 50% extra for weekend shifts and 20% extra for early morning and late evening weekday shifts  Closing Date: 21st August 2026 – 23:00   Interview Dates: To be confirmed (Interviews will take place in person)   Please click here for role profile –   TrustCall (Alert & Response) Technician...

Title:  Sheltered Housing Scheme Manager  Contract Type: Permanent, Full Time - 36 Hours  Salary: £24,545 per annum to £ 27,000 per annum (Regional salary) depending on experience  Grade: 3 (Regional salary)  Working Location:  Stretford, Manchester – with flexibility for other local schemes (Please add postcodes)  Working Hours: Monday to Friday. AM at 1 scheme PM at the other. Scheme locations are in South Trafford. Travel between the schemes may be required. Persona:  Site Based Worker: Site based and may attend the Manchester office on an ad-hoc basis Closing Date:  11th August 2026 – 1:00 PM  Interview Date: To be confirmed (Interviews will be held in person)     Please click here for then Role Profile: Sheltered Housing Scheme Manager   Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.   L&Q reserves the right to not progress applications for candidates who...

Title: Customer Escalation Officer Contract Type: 1 x permanent 35 hours p/w 1 x FTC (12 months 35 hours p/w) Salary: From £31,955 per annum (London weighted salary) or from £27,796 per annum (Regional salary), dependant on experience Grade: 5 Reporting Office: London, Stratford or Manchester, Trafford Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) with Thursday as the day to be worked at the reporting officer Closing Date: 10th August 2026 Interview Date: 18th August 2026   Please click here for the role profile.   Benefits include:   Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more …   Early applications...

Title:   Support Worker x 3  Contract Type:  Permanent, Full Time - 37 hours per week  Salary:  £28,552 Per Annum  Grade:  3  Reporting Office/Working Location:   Mental Health Service (Redbridge or Waltham Forest)    Persona:  Site Based Worker - Contractual hours to be worked from allocated site, with ad hoc office attendance as required  Working Pattern:  Rota basis - 0900 – 1700  (Monday through Sunday) , 0800 – 1600  (Monday through Sunday) , 1500 – 2200  (Monday through Sunday) , Sleep-in (2200 – 0800), Wake-in night where applicable Closing Date:  3rd July 2026 Interview Dates: To be Confirmed Please here for the role profile –  Support Worker Benefits include: 21 days annual leave, Westfield Health Cash Plan, excellent pension scheme and non-contributory life assurance, lifestyle benefits, Employee Assistance Programme and ongoing training and development to help you succeed and grow your career with...

Title:  Housing Income Officer NB. The formal title for this role is Customer Account Lead Contract Type:  Full Time – 35 hours per week (multiple roles) 1x Fixed Term Contract 12 months 1x Fixed Term Contract 9/10  months 2x Fixed Term Contracts  up to 6/7 months   Salary:  Starting from £34,381 per annum (London weighted salary) or £30,386 per annum (Regional salary) depending on experience. Grade:  6 Reporting Office:  London, Stratford or Manchester, Trafford (with occasional travel to West Ham Lane, Stratford for team collaboration)  Persona:  Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)  Closing Date: 27th July 2026 – 23:00 Interview Dates : Week commencing 10th August 2026 Start Date:  28th September 2026   Please click here for the role profile –  Customer Account Lead.pdf Benefits  include:...

Title:   Resolutions Officer Contract Type:   Permanent & Fixed term contracts Hours:   Full time -35 hours, Monday – Friday, 8am-6pm Salary:   £34,381per annum (London weighted salary) or £30,386 per annum (Regional salary) Grade:   6 Reporting Office:   London, Stratford or Manchester, Trafford  Persona:   Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Closing Date:   9th July 2026 Interview process:   1 st   stage will be an assessment and 2 nd   stage will be an interview held over MS Teams   Please click here for the role profile –     Role Profile - Resolution Officer.pdf Benefits   include:   Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee...