21 customer service jobs found

About the role As a Customer Relations Manager in our care home, you will play a crucial role in ensuring exceptional customer satisfaction and building strong relationships with residents and their families. This role involves a blend of customer service, sales, and relationship management to deliver an outstanding experience for residents and their loved ones. You will guide new residents through their transition into our care, from initial contact and home tours to supporting them as they settle in. As the confident public face of the home, you will lead local marketing efforts, proactively develop positive relationships with the community and key stakeholders, and act as the primary point of contact for residents and their families. Your focus will be on enhancing every aspect of the resident experience, including mealtimes, activities, and community engagement. Reports to: Care Home Manager Key duties and responsibilities Resident and Family Engagement: Build...

At BAE Systems Australia  Do interesting work that MATTERS  ENJOY what you do  GROW your career  Be YOU We work in a thriving sector – one that puts us at the forefront of exciting and meaningful work. Every day we push boundaries to produce some of the world’s most innovative and ground breaking technology. Individually we all contribute to our success. Collectively we make the impossible possible. Recognised for delivering projects of global and national significance that help keep Australia safe, it is our shared passion that shapes our culture, and our people that make it a great place to work. About the OPPORTUNITY We have an exciting opportunity to join us as a Business Support Coordinator to work within our Maritime Sustainment area for a fixed term of 12 months. Reporting to the Head of Engineering, the Business Support Coordinator serves as a strategic partner and is responsible for providing high level, efficient and professional...

Job Description: Job Purpose The primary objective of this position is to provide support to the Clearing Systems Analysis team based in our London office. The candidate will work closely with the Risk BA lead, business users and the technology team to help deliver the program of technology changes at one of the largest futures and options clearing houses in the world. Serving as the key liaison between Risk business/product teams and software development, you will formulate business requirements and provide system specifications, including functional specifications, use cases, and logical flow modeling. Fast paced, enthusiastic, self-motivated & ambitious, you will have the ability to work on your own initiative, manage your own workload and meet project targets - and a track record to back this up.   Responsibilities Be the primary facilitator responsible for defining and documenting software requirements for large-scale development projects within the ICE Clearing...

*Company Background * Parcel2Go is the UK’s leading parcel delivery marketplace, connecting over 2 million customers and shipping more than 30 million parcels each year. We help individuals, micro-businesses, and growing sellers send parcels smarter by offering choice, convenience, and competitive pricing through a single platform. As the business evolves, our focus is increasingly on higher-volume senders and shippers, including micro-SMEs and marketplace sellers who send parcels frequently and at scale. Through products such as SmartSend, we enable these customers to integrate shipping into their day-to-day operations, making Parcel2Go a long-term partner rather than a one-off solution. *Why Join Us? * * *Ownership:* Take full responsibility for the CRM strategy across a high-volume, multi-brand business. * *Strategic impact: *CRM is a core growth lever as we pivot towards higher-value, higher-frequency senders. * *Culture of innovation:* Drive creative strategies and...

Role:  Marketing Executive Location:   Old Trafford, Manchester Hours:   8.45am – 5.15pm Package:   £30,000 basic (£33,000 OTE) This is an exciting opportunity for a proactive and digitally focused marketer to join our team and play a key role in the execution of PHMG’s marketing strategy. You will work closely with the Head of Marketing to deliver campaigns and digital initiatives that enhance our client communications, strengthen our online presence, and support lead generation and retention objectives. This role is ideal for someone who has a strong understanding of digital marketing channels and a passion for using data, technology and creativity to deliver measurable results. Strategic objectives and responsibilities : Digital Marketing Delivery Implement digital marketing campaigns across multiple channels including email, paid search (PPC), display, SEO, and social media. Support the creation, testing and optimisation of e-marketing campaigns...

Infopro Digital group is recruiting for Head of Marketing on a permanent basis to join our Red-on-line business unit based either out of London or Partis. Infopro Digital is a B2B group specialising in information and technology. With a presence in 20 countries, the group has 4,000 employees of 79 nationalities. About Red-on-line Red-on-line offers a complete all-in-one solution - software,expertise, and content - supporting management systems in EHS across more than 85 countries. Used by over 2,000 leading organisations, our services empower EHS professionals and certified companies (ISO 9001, ISO 14001, ISO 45001) to manage all their compliance and risk challenges through a comprehensive multilingual online platform. From regulatory monitoring, risk analysis, audits, and incident tracking, through to action plans, Red-on-line delivers tailored solutions backed by our multidisciplinary international team of legal experts, marketers, product managers, sales professionals, and...

Welcome to Linley and Simpson, we're known for bringing local knowledge and strong values together, to put people first. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 23 offices and over 350 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property. Due to continue expansion, we're happy to offer you an exciting opportunity to join our dynamic team as a Maintenance Coordinator. This is a full-time, permanent position located in Willerby. The salary ranges from £25,000 to £27,000. depending on experience plus annual bonus. Let's talk about the role. It involves; Dealing with tenants, over the telephone and via email, who have a maintenance issue with their property. You will identify the problem and assess if it requires a contractor to visit or if it is user error. You will be liaising with landlords, tenants and contractors...

The Franchise Marketing Specialist is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in depth understanding of how areas collectively integrate within the sub function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership...

We are seeking a highly driven and collaborative Marketing Website Product Manager to lead the delivery of a marketing website serving multiple markets. The role involves partnering with cross-functional teams and is responsible for overseeing the successful execution of marketing website projects, ensuring alignment with business objectives and efficient use of resources. Culture is as important to us and we are looking for intellectually curious, new technology passionate individuals who would like to expand their skills whilst working on this exciting venture for the firm. Your work will have a direct impact on our customers as our business continues to grow and expand. We work in a hyper-collaborative way and value the following behaviours: Put customers first. Value common sense and simplicity over complexity. Make decisions quickly and move nimbly. Celebrate diverse ideas. Succeed and fail together as a team. Job Responsibilities Lead the...

Overview: Would you like to help enrich the lives of learners around the world?     At RM, we’ve been pioneers of education technology since 1973. We provide technology and resources to the education sector, supporting over 20 million students and improving educational outcomes worldwide.   What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools, examination boards, governments, and professional organisations globally to make learning more accessible, more engaging, and more impactful.     RM operates through three divisions: Assessment (digital assessment and marking solutions), Technology (managed services, hardware, and software for schools), and TTS (educational resources).    Within the assessment market we are experts in providing solutions for online exam testing and marking and the management and analysis of educational data. We work with government ministries, exam...

Career Level: 08 Career Posting Date: 8 May 2025 Product Marketing Manager – Field Services (Hybrid – Reading) Location: Reading (Hybrid – 2 Days in Office, 3 Days Remote) Company: ClearCourse – Field Services Division Hours: Full-Time Are you a strategic and results-driven Product Marketing Manager with experience in Field Services, Automotive, Engineering, Building, or Construction Software? Do you thrive in a fast-paced environment, managing marketing initiatives and leading a team? If so, this is the role for you! At ClearCourse, we’re on a mission to deliver cutting-edge software and payment solutions. We’re looking for a Product Marketing Manager to drive the marketing strategy for our Field Services Division, supporting B2B SaaS products that empower businesses in essential industries. You’ll play a pivotal role in shaping product positioning, executing marketing campaigns, and managing a Marketing Assistant to ensure success. What You’ll Be Doing: Product Marketing...

Principal Town Planning Consultant - Zero Hours Contract page is loaded Principal Town Planning Consultant - Zero Hours Contractremote type: Praca z domulocations: Home-Based - GBR: Home Based - NItime type: Zatrudnienie w niepełnym wymiarze godzinposted on: Opublikowano dzisiajjob requisition id: We're looking for a skilled and experienced Principal Planning Consultant to join our market-leading Planning Resilience team at Capita. This is a flexible contract opportunity, open to applicants across the UK and Northern Ireland, where you'll be paid for the hours you work. As the Principal Planner, you'll be able to demonstrate at least 8 years of experience within Planning Policy or Development Management. You will be expected to lead on major planning applications, provide expert advice on local plans, and help drive service improvements for our Local Authority clients. With access to a wide range of projects and a supportive team of planning professionals, this is a chance to make...

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity With the continuing and rapid development of tax technology solutions and in particular Software-as-a-Service (SaaS) solutions, it is necessary to enhance our operational models to achieve success in the future. In preparation for the future, EY Tax and Law have created a new "Centre of Excellence" (CoE) to support SaaS solutions throughout their lifecycle. The objectives of the SaaS CoE are twofold: Operational management of Tax and Law SaaS solutions Sales enablement and support to drive the market success of these solutions The SaaS CoE currently supports Tax and Lax solutions Global VAT Reporting Tool (GVRT), Global Tax E-invoicing Solution (GTES), Mandatory Disclosure Regime (MDR) Web, EY GloBE Engine (Pillar...

TransPerfect Is More Than Just a Job Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.Key position responsibilities: Create effective approaches to drive new revenue and close new business Identify, qualify, develop, and close sales opportunities Develop an effective understanding of the capabilities, benefits, and competitive advantages of TransPerfect services Identify prospective leads; develop new client relationships via cold calling, internet research, networking events, trade shows and direct marketing Promote TransPerfect by educating clients on the company's various services Present TransPerfect solutions via one-on-one, group, online and in-person meetings Manage and control pricing and contractual issues by developing a thorough understanding of company procedures Provide customer support and manage client...

Job Description Position: Planning Director Location: London Career Level: 7 Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: Our Team TMW is a leading integrated creative and communications agency, based across London and Bristol. Proudly wireddifferently, we believe that the best ideas work everywhere. We combine standout creativity with end-to-end connectivity to create ideas that move people in every channel. We're dedicated to creating a workplace that reflects the world we want to live in, and ensuring...

Overview: Would you like to help enrich the lives of learners around the world?     At RM, we’ve been pioneers of education technology since 1973. We provide technology and resources to the education sector, supporting over 20 million students and improving educational outcomes worldwide.   What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools, examination boards, governments, and professional organisations globally to make learning more accessible, more engaging, and more impactful.     RM operates through three divisions: Assessment (digital assessment and marking solutions), Technology (managed services, hardware, and software for schools), and TTS (educational resources).    RM Technology has shaped future generations for over fifty years by implementing innovative technology solutions in schools and colleges. Founded in 1973, we’re a trusted Edtech partner,...

Location: Nottingham Contract: Permanent Recruitment Partner: Shannon Linton Overview: Sitting within the Customer Marketing team, you’ll be responsible for developing the personalised marketing plan and managing the delivery of cobranded communications. Reporting to the Marketing Manager, you’ll work cross functionally with internal and external stakeholders, to deliver the best customer communications whilst driving real commercial results – both directly through the communications and by developing stronger and more personalised opportunities for our cobranded activity. It’s a busy role that requires a customer focused mind-set, strong communication skills, attention to detail and great organisation. We’re the team behind personalised, creative and loyalty-driving campaigns that show our customers we truly know them. From engaging emails to dynamic in-app experiences, we craft smart customer journeys that deliver the right message to the right person at exactly the...

Client Manager, The B-Hive Full Time,12 Month FTC Location: Nottingham OR London Recruitment Partner: Olivia Wilson What you'll be doing The B-Hive is an in-house creative agency bringing to life the creative needs of some of the most recognizable brands in the beauty industry including No7, Soap & Glory, Liz Earle and Boots own brand. We combine the capability of an external creative and production team, with the speed, flexibility, and in-depth brand knowledge of an in-house set-up, underpinned by years of experience dedicated to Boots and No7 Beauty Company. As a Client Manager, you're the primary representative and face of the B-Hive. Reporting into the Senior Client Manager, you'll be hands on, managing relationships and delivering briefs across internal and external stakeholders and dealing with our creative and production team to deliver first-class projects. In this role, you'll be the one of the key client contacts within one of our latest and...

Job Title: Property Services Planner/Scheduler Contract Type: Permanent Salary: £33,185.24 per annum Working Hours: 35 hours per week, full time Working Pattern: Monday to Friday, Hybrid Location: Arlington, Camden If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Property Services Planner/Scheduler As a Planner you will form part of a local repairs team...

Job Description: Job Purpose Intercontinental Exchange (NYSE:ICE) is a Fortune 500 company that operates a leading network of global futures, equity and equity options exchanges, as well as global clearing and data services across financial and commodity markets.    By putting the needs of our customers and global participants first, we are a high-growth company that started by bringing transparency and risk management to the global derivatives markets. We’re engineers, strategists and problem-solvers who continually create and improve technology that solves market structure challenges on behalf of the industry.   Treasury is a department in a systemically important organization; the team is responsible for managing the collateral and liquidity position in the Clearing House including: Managing investments of ICEU capital and cash collateral from Clearing Members Managing the Clearing House liquidity profile and liquidity stress testing framework Coordination with...