48 jobs found

Senior IT Strategy Consultant (vCTO) UK • Hybrid • Competitive salary + benefits Focus Group is looking for a Senior IT Strategy Consultant to deliver fractional vCTO/vCIO services across a portfolio of SME–enterprise clients. You’ll work directly with boards and C‑suite stakeholders, shaping long-term technology strategy, driving transformation, and providing clear, practical guidance on the use of AI within their organisations. What you’ll do Lead 6–8 concurrent vCTO/vCIO client engagements. Conduct technology assessments and develop multi‑year strategies and roadmaps. Present strategic recommendations to boards and executive teams. Advise clients on the practical use of AI tools (e.g. Microsoft Copilot, Anthropic Claude) to support productivity and decision‑making. Lead digital transformation initiatives, including cloud migration and application modernisation. Develop technology operating models, governance frameworks, budgets, and business...

IT Technical Engineer – Field Based Focus Group Home Based (Birmingham) with frequent travel across the West Midlands area Up to £35,000 + Van + Overtime & On-Call Allowances (circa £8-10k) If you're the kind of engineer who gets bored sitting at a desk — this one's for you. Focus Group is a £300m-revenue, Hg Capital-backed technology business serving 30,000 SME customers across the UK. We're growing fast, thinking big, and we need technically sharp field engineers to help us deliver world-class IT solutions on the ground. The Role Based from home in the Birmingham area, you'll be the face of Focus Group across the West Midlands region — visiting customer sites to install, configure, and troubleshoot a wide range of IT solutions. One day you might be deploying a multi-site network build; the next, diagnosing a critical server issue or setting up Azure infrastructure for a growing business. No two days are the same. That's the point. What You'll Be Doing...

IT Technical Engineer – Field Based Focus Group Home Based (Leeds) with frequent travel across the Leeds/Yorkshire area Up to £35,000 + Van + Overtime & On-Call Allowances (circa £8-10k) If you're the kind of engineer who gets bored sitting at a desk — this one's for you. Focus Group is a £300m-revenue, Hg Capital-backed technology business serving 30,000 SME customers across the UK. We're growing fast, thinking big, and we need technically sharp field engineers to help us deliver world-class IT solutions on the ground. The Role Based from home in the Leeds area, you'll be the face of Focus Group across the Yorkshire region — visiting customer sites to install, configure, and troubleshoot a wide range of IT solutions. One day you might be deploying a multi-site network build; the next, diagnosing a critical server issue or setting up Azure infrastructure for a growing business. No two days are the same. That's the point. What You'll Be Doing 🔧...

Customer Onboarding & Transition Specialist Hybrid Working ideally from Shoreham-by-Sea Head Office Potential to work from other offices: Exeter/Birmingham/Manchester Some UK-wide customer travel expected Salary £40,000 + Benefits Own the journey that sets customers up for success The first 90 days of a customer relationship are critical. We're looking for someone who can orchestrate seamless transitions for businesses moving their IT Managed Services to Focus Group – combining technical knowledge, project coordination, and genuine customer focus to ensure every onboarding is exceptional. What you'll actually do You'll be the person responsible for taking new customers from signed contract to fully integrated, confident service users. This isn't just project management or technical delivery – it's complete ownership of customer success during the most critical phase of their journey with us. You'll lead end-to-end transitions from incumbent providers, building...

IT Technical Engineer – Field Based Focus Group Home Based (with frequent travel across London Zone 1-4) Up to £43,000 + Van + Overtime & On-Call Allowances (circa £8-10k) If you're the kind of engineer who gets bored sitting at a desk — this one's for you. Focus Group is a £300m-revenue, Hg Capital-backed technology business serving over 30,000 SME customers across the UK. We're growing fast, thinking big, and we need technically sharp field engineers to help us deliver world-class IT solutions on the ground. The Role Based from home in the London area, you'll be the face of Focus Group across Greater London — visiting customer sites to install, configure, and troubleshoot a wide range of IT solutions. One day you might be deploying a multi-site network build; the next, diagnosing a critical server issue or setting up Azure infrastructure for a growing business. No two days are the same. That's the point. What You'll Be Doing 🔧 Installing and...

Chalkline (part of Focus Group) is looking for a 2nd Line Technical Analyst to join them in their growing Out of Hours team in their Borehamwood office (WD6). This is an excellent opportunity for a driven, eager 2nd Line Support or Projects Engineer looking for their next step. The role is to support our clients by working with the latest Microsoft technologies (Microsoft 365, Azure and Windows Server). The role is based in the Borehamwood office, to work shifts outside of our standard operating hours (8am-6pm). The Out of Hours shifts will be on a rota basis and will include weekends. Requirements Flexibility around working hours to ensure delivery of service will be of great advantage for the role and naturally expected from time to time. Ideal applicants will have 2-3 years’ experience and demonstrate support and project delivery knowledge to a 2nd line level of the following technologies: Microsoft 365 (Exchange Online, SharePoint Online, Entra ID, Microsoft Intune)...

Job Description: Job Purpose Working for Intercontinental Exchange (ICE) as part of the ICE Data Services Systems Operations team will provide you with the opportunity to experience supporting one of the most famous and widely known, publicly visible companies in the world. The technology we work with day to day is necessarily on the bleeding edge.  Our triumphs and shortcomings make the news and give this position a level of excitement and importance not available in a typical operational/support role. The Operations Support Analyst will provide immediate assistance to back office, support personnel, and IT staff to achieve the highest customer satisfaction and minimize the impact of IT related problems. The Operations Support Analyst must be a motivated team player that can see projects to completion, work independently, and be willing to assist other staff in areas not specific to their duties.   The Operations Support Analyst role is not a typical NOC/helpdesk role - it is...

Job Description: Job Purpose The primary objective of this position is to provide support to the Clearing Systems Analysis team based in our London office. The candidate will work closely with the Risk BA lead, business users and the technology team to help deliver the program of technology changes at one of the largest futures and options clearing houses in the world. Serving as the key liaison between Risk business/product teams and software development, you will formulate business requirements and provide system specifications, including functional specifications, use cases, and logical flow modeling. Fast paced, enthusiastic, self-motivated & ambitious, you will have the ability to work on your own initiative, manage your own workload and meet project targets - and a track record to back this up.   Responsibilities Be the primary facilitator responsible for defining and documenting software requirements for large-scale development projects within the ICE Clearing...

Job Description: Job Purpose Intercontinental Exchange, Inc. (ICE) is a leading operator of global exchanges, clearing houses, data, and listings services. We connect businesses around the world to unique opportunities in markets that drive the global economy. We are a diverse and inclusive company that values innovation, collaboration, and excellence. ICE team members work across departments and traditional boundaries to innovate and respond to industry demand. A successful candidate will be able to multitask in a dynamic team-based environment demonstrating strong problem-solving and decision-making abilities and the highest degree of professionalism.   ICE Endpoint Solutions is responsible for every endpoint, physical and virtual, which currently accounts to just under 25,000 devices globally. Master images/Golden templates, operating system updates/upgrades, security patches, software and configurations fall within the purview of our remit. Endpoint Solutions works closely...

Job Description: Job Purpose The ICE Internal Audit Group consists of 80+ staff spread across locations (US, UK and India), with 9-10 staff based in London. The London team is responsible for providing independent, reliable, and timely assurance over the effectiveness of the control environment across 9 entities based in London, Amsterdam, Singapore, and Abu Dhabi. These entities are made up of exchanges, clearing houses, a trade repository, and a benchmark administrator.   The Senior Manager, Internal Audit is a senior role responsible for delivering high‑quality, risk‑based assurance across a diverse portfolio spanning trading, clearing, benchmark, operational, and technology‑enabled environments. We are looking for hybrid thinkers who can switch from whiteboard ideation to structured testing, turning complex tasks into simple, actionable outcomes. You will be expected to think like a risk architect, test like a scientist, report like a board advisor.   The role blends...

Job Description: Job Purpose ICE Clear Europe’s Clearing Risk Department (“CRD”) is looking for a Risk Senior Manager to focus on developing, managing and delivering the Risk IT strategy for the organisation. The successful candidate will join the 1st Line Risk team in ICE Clear Europe and work closely with local business facing technology teams as well as the central Technology and Quants teams based in Atlanta to deliver tailored risk solutions to the risk team. The wider team you are joining is responsible for risk managing a wide range of futures and option products across multiple asset classes, in one of the largest clearinghouses in the world.  Fast paced, enthusiastic, self-motivated & ambitious, you will have the ability to work on your own initiative, manage your own workload and meet project targets - and a track record to back this up.   Responsibilities Help define the IT Strategy for the CRD business, build consensus with technology partners, and manage...

Job Description: Job Purpose The Quantitative Analyst will join the Global Quantitative Research Group, which designs, implements, and supports enterprise quantitative models and systems. This role blends quantitative research and data science, focusing on model development, risk analytics, and large-scale data engineering. The primary responsibility is to drive quantitative model initiatives for clearing houses while supporting data-driven solutions across multiple business lines. The candidate must demonstrate strong quantitative and programming skills, deep understanding of financial derivatives, and the ability to manage complex data workflows. Frequent interaction with Risk Management, Technology, and Senior Management is expected.   Responsibilities Lead research and development of margin, stress testing, and risk management models for clearing houses. Perform quantitative risk analysis and develop solutions across multiple asset classes (interest rate, equity,...

IT and Cyber Pre-Sales Engineer Location: Remote – South or Midlands UK (occasional travel required) Salary: Up to £45,000 base | £60,000 OTE About Focus Group Focus Group is a £300m-revenue, 1,300-person technology services company backed by Hg Capital. Following our $1bn valuation in 2024, we're scaling rapidly and investing in AI to transform how we operate and serve our 30,000 SME customers. As we continue to expand, we're committed to setting new industry standards in managed service excellence. The Role We're looking for a technically sharp and commercially minded Pre-Sales Engineer to join our growing team. You'll be at the heart of our sales process – working alongside Business Development Managers and Account Managers to design and present compelling technical solutions across Networking, Cloud & Server Infrastructure, and Cyber Resilience. This is a role for someone who loves solving problems, building relationships, and turning complex technology into...

Location: Manchester, Old Trafford  Hours:  1:00pm - 10pm (supporting US clients)  Salary: £29,000 base (£31,000 OTE) Working with 36,000 clients in 54 countries across the globe, PHMG is a world-leader in audio branding and cloud-based telephony optimisation – trusted by leading brands and SMEs alike to enhance the caller experience at every opportunity.    To maintain our position at the forefront of our industry – and sustain our continual growth – we’re expanding our technology consulting team supporting our clients in North America.   As a System Support Specialist, you’ll manage the delivery of the implementation of bespoke audio branding services on our clients’ telephony systems and ongoing support thereafter. You’ll be committed to delivering the best experience possible, ensuring clients experience the world-class service we’re known for.   Working together with our dedicated Account Managers you’ll gain a detailed understanding of each...

Wildix Support Engineer (1st/2nd Line) Make.Contact (Part of Focus Group) | Manchester (Hybrid - 2 days/week) | £30,000 - £38,000 About Make.Contact Make.Contact is a leading contact centre solutions provider specialising in omnichannel customer experience technology. Based in Manchester and now part of the Focus Group family, we bring decades of expertise in cloud-based CCaaS solutions that enable seamless customer communications. Our team combines technical excellence with a customer-first philosophy, helping businesses deliver outstanding customer experiences and build lasting brand loyalty. About the Role We're looking for a technically skilled and customer-focused Support Engineer to join our growing team in Manchester. This hybrid role (2 days per week in the office) offers the opportunity to work with cutting-edge unified communications and contact centre technologies, specifically Wildix and Puzzel platforms. As a Wildix Support Engineer, you'll provide advanced...

IT/Telco Solutions Engineer - Aberdeen £40,000 + Van | Home-Based with Travel | Shape the Future of IT Infrastructure Are you an IT professional who thrives on variety, enjoys solving complex technical challenges, and wants to work with cutting-edge technology across diverse client environments? Focus Group is looking for a Solutions Engineer in the Aberdeen area to join our growing team in Scotland. About the Role As a Solutions Engineer, you'll be the technical expert our clients rely on. You'll split your time between remote support and onsite delivery, working with everyone from ambitious SMEs to large enterprises. This isn't a desk job—you'll lead project implementations, troubleshoot complex issues, and mentor other engineers while continuously expanding your technical expertise. What You'll Be Doing: Leading the delivery of IT projects from small upgrades to major infrastructure transformations Acting as the go-to expert in your specialism, handling escalations...

IT Onsite Technical Support Engineer 📍 Client Site-Based - Brighton | 💼 Permanent | 🔧 Microsoft Technology Focus Be the technical hero clients rely on Some IT roles keep you at a desk. This one puts you at the frontline of client success—solving complex challenges, preventing problems before they happen, and being the trusted technical expert that businesses depend on. At Focus Group, we're a fast-growing PE-backed Microsoft partner with 1,300 employees delivering seamless IT operations for ambitious organisations. This role gives you ownership of technical excellence at a key client site, where your expertise directly shapes their experience and success. What makes this role different You won't be stuck in reactive fire-fighting mode. This is a proactive, strategic technical position where you'll combine hands-on problem-solving with service improvement initiatives. You're the technical authority for us on-site—managing everything from complex incidents to health...

Lead Software Engineer / Developer (C# .Net API AWS) Sunderland / WFH to £80k Do you have expertise with backend C# development? You could be joining a growing games / gambling site, in a Lead Software Engineer role where you can build a team around you. As a Lead Software Engineer you'll take a senior, hands-on role in an Agile team (which you'll help to grow) developing game mechanics into readily deployable APIs with the focus on scalability and resilience. You'll work across the full software development lifecycle, from inception through to release, building highly available applications using a range of technologies with a focus on backend C#, T-SQL, Redis and AWS. You'll provide mentoring and technical guidance to the team with a focus on delivery, whilst remaining hands-on and leading technical discussions and decision making, you'll be empowered to evaluate and contribute to technology and process improvements. WFH Policy: There's a hybrid work from home policy with 2-3...

Secure Innovation is part of CGI’s Space, Defence and Intelligence business unit, focused primarily on the delivery of contemporary and innovative technical solutions for the government agencies most challenging problems. Our teams work alongside our clients to help them understand how to exploit technologies to maintain competitive advantage. Our systems are engineered for performance, security, reliability and scalability; built with modern CI and CD tooling and techniques. We are currently looking for an experienced cloud infrastructure engineer to join our team – being able to think outside of the box to overcome technical challenges is essential! Your future duties and responsibilities The role offers fantastic opportunities to work on leading edge and bespoke technologies within an interesting and highly rewarding environment. We are heavily committed to developing our members and provide excellent learning and development opportunities to ensure that your knowledge and...

CGI’s Space, Defence, and Intelligence business unit is dedicated to delivering cutting-edge technical solutions that address the most complex challenges faced by government agencies. Our mission-critical systems are custom-built to ensure security, reliability, and innovation, helping our clients protect the nation and its people. We are currently seeking a Software Developer to join our Secure Innovation & Advisory team, working collaboratively with clients to deliver impactful solutions. This role offers an exciting opportunity to engage with groundbreaking technologies in a dynamic and rewarding environment. At CGI, we are deeply committed to the growth and development of our team members, offering extensive learning opportunities to help you stay at the forefront of an ever-evolving technology landscape. Our culture values innovation, collaboration, and ownership, making it an ideal environment for self-motivated individuals to thrive. Please note, due to the highly...