Job Description
Job Title: Senior Network Engineer Lead – ISE
Salary: Competitive
Grade GG11
Location: Riyadh
JOB PURPOSE
International Systems Engineering (ISE) provide the IT capability and service both onsite and centrally to all projects and programmes in BAE Systems Saudi Arabia and to our partner companies, BAE Systems Saudi Development and Training and SMSCMC.
ISE is committed to supporting the Saudi Arabian National Agenda including Saudisation and the training and development of Saudi National capability through the growth of the Saudi National Partner Companies thereby reinforcing Industrialisation and Partnerships.
The Senior Network Engineer is responsible to operate and support network services ensuring optimum service availability and performance. Meet agreed SLAs, customer requirements and contractual agreements
JOB ACCOUNTABILITIES
People Management:
• Participate in the identification and recruitment of key talent
• Lead, guide and assist direct reports to perform their functional operations in accordance with the policies and procedures
• Set performance objectives, provide necessary support, evaluate / appraise the team and regular feedback on performance
• Promote a high-performance working environment and ISE’s values.
Technical:
• Involved with installation, maintenance, troubleshooting and administration of existing or future network infrastructures.
• Interface with vendors to ensure appropriate communication and issue resolutions.
• Perform routine health checks and preventive measures on assigned systems.
• Monitor the network and report network failures or degradations to more senior team members and the direct manager.
• Run proof of concept deployment and troubleshoot issues to identify and address root causes.
• Follow and maintain ISE network operations and security standards.
• Work on maintaining technical expertise in all areas of network components in operation.
Administrative:
• Actively collaborate with other groups in IT Operations to support projects and day-to-day operations.
• Proactively and effectively communicate status, plan-of-action and resolution of reported issues.
• Consistently provide internal and external customers and technology partners with quality support experience.
• Effectively manage case escalations to the Network Operations Manager while maintaining customer communications.
• Provides assistance and guidance to junior team members.
Documentation:
• Maintain ISE’s operational documentation up to date
• Generating technical documentation and guide manuals
EXPATRIATE EMPLOYEE BENEFITS
In return for the required high levels of commitment and hard work you will receive a competitive salary, rent free accommodation and access to free recreation facilities, all available within Company secured accommodation. In addition, a generous leave and travel allowance makes this an opportunity not to be missed. On successfully securing a role your appointment to Saudi Arabia will initially be on single status. On commencement of employment in Saudi Arabia you will have the opportunity to apply to have your family join you in the future. A full health care scheme is provided within Saudi Arabia.
SAUDI NATIONAL EMPLOYEE BENEFITS
In return for the required high levels of commitment and hard work you will receive a competitive salary and benefits package, including a generous leave and travel allowance, a full health care scheme and access to subsidised recreational facilities
BAE Systems
At BAE Systems, we provide some of the world’s most advanced, technology-led defence, aerospace and security solutions and employ a skilled workforce of some 82,500 people in over 40 countries. Working with customers and local partners, we develop, engineer, manufacture and support products and systems to deliver military capability, protect national security and people and keep critical information and infrastructure secure.
All appointments in Saudi Arabia are subject to receipt of all necessary Government and/or Customer approvals.
We protect what matters.
We’re a skilled, collaborative, and increasingly diverse community of around 100,000 people in over 40 countries, creating some of the world’s most advanced, technology-led defence, aerospace, marine, land, and security solutions.
At our core is an overarching purpose – we play our part in protecting those who protect us, making the future more secure for everyone. Those who connect with our purpose feel pride in being part of something bigger; motivated by their ability to make a difference by creating bold, pioneering products and services that can change the world we live in.
To do this, we must always look to the future to find new ways and new ideas to advance – whilst putting our people front and centre. Championing better ways of doing things, striving for excellence in everything we do, being more efficient and sustainable.
We have a 40+ year heritage of working in data and security. Since 2000, we have expanded rapidly through the digital revolution, working in multiple industries and building our portfolio of cutting edge solutions. Our new company, Digital Intelligence, launched at the beginning of 2022 bringing together digital capabilities from across the BAE Systems Group.
To secure our ambitious future, we are committed to investing in our people, with the tools, support and inclusive environment for you to embrace a fulfilling career. Life at BAE Systems is always dynamic and challenging, with immense opportunity, and lifelong development available to all.
Whether you’re an experienced professional or just stepping out into the world of work, we’ve a wide range of career opportunities available. Whether it's engineering or technology, project management or manufacturing, you'll be helping our customers protect what really matters.
- Opportunities -
Working at BAE Systems brings immense opportunity. A long and fulfilling career, with first-class training and lifelong development available to all, with all the support to help make it happen.
The scale at which we operate generates endless opportunities to work across diverse roles, specialisms, cultures and countries. Achieving our growth ambitions needs everyone to own their role and find their unique place. This is a place to be curious, build your network, feel empowered and motivated by your team, sharing in our purpose to protect what matters and create a safer future.
As many of our team can demonstrate, it’s possible to have multiple careers throughout your time here. There’s always the opportunity to retrain or reskill, whether through a formal programme or exploring our on demand virtual learning platform where you can explore tailored resources aligned to each of our functions.
- Learning beyond your role -
We provide the opportunity to get involved in projects outside of your primary remit. We encourage you to seek a stretch project in which you’ll gain different experiences. With our huge portfolio of products and our multinational presence, there are opportunities to get involved in something different around every corner. Additionally, we encourage involvement in community projects, STEM initiatives and our employee resource groups, which all provide valuable learning and development experiences that you may not have access to in your day-to-day role.
- Learning and resources -
Lifelong learning is a reality at BAE Systems, and we’re proud to be a diverse, inclusive, and supportive employer, helping everyone build a career to be proud of, delivering our purpose of protecting those that protect us all.
Our resources are accessible at any time and from any device and consider inclusive learning styles by offering these through a variety of platforms such as videos, books, guides and structured virtual learning programmes through our digital learning plaform, Spark.