Job Description
To work as part of our Property Management Team ensuring excellent relations between Dexters and our chosen contractors by taking control of their initial induction/approval through to managing the relationship and prompt and successful payment of invoices.
Location: Mayfair
Salary: £30,000-£34,000 DOE
Hours: Monday-Friday 8.30am-5.30pm
Key Responsibilities
As part of the Tenancy and Property Management Teams, provide consistently excellent service to drive the growth and retention of Landlords and our Lettings portfolio.
Ensure all preferred suppliers/contractors are checked and reviewed in-line with our Contractor Account Management Scheme (CAMS).
Act as main point of contact between our contractors and Dexters.
Ensure contractors are added to Fixflo efficiently.
Initial and ongoing ‘Fixflo’ coach for contractors.
Regular Fixflo checks ensuring best practice is followed by all Property Management teams, jobs are closed in a timely manner prompting correct and prompt payment of invoices.
Act as liaison between key contractors and property management teams in event of a misunderstanding.
Responsible for resolving invoices queries including any legal action taken and regular reviews of costs ensuring consistency and good value for our Landlords.
Assist with overdue contractor statements.
Ensure good communication between contractors and Dexters teams including Offices, Property Management and Client Accounts.
Requirements
An excellent understanding of all areas of property management and relevant legislations
Proficient with Excel and Google sheets
Lead by example, demonstrating a ‘Nothing is too much trouble’ culture
Able to motivate a team towards a common goal
Act as an ambassador for the company and coach for the team
A team-player who is willing to take responsibility for their own decisions
ARLA and IRPM qualified
Skills
A natural leader
Able to work under pressure with excellent attention to detail
Has a professional approach, demonstrating high levels of integrity
Highly organised & able to prioritise a varied workload
Confident, with excellent communication skills
A flexible approach to work particularly during busy periods
Able to demonstrate initiative along with a ‘can do’ approach
Ability to maintain confidentiality in all dealing and correspondence
Ambassador for and always acting in the best interest of the company
What We Offer:
- Progression: Fast-track growth within the property industry, with clear development pathways.
- Comprehensive Training: From apprenticeship to industry qualifications, we’ll support your development every step of the way.
- Holiday: Enjoy a generous allowance starting at 25 days annually, plus a birthday day off to celebrate.
- Supportive Environment: Wellbeing programs, team social events, and a fun, dynamic workplace.
- Additional Perks: Pension contribution, beauty and fitness discounts, season ticket loan, cycle-to-work scheme, and enhanced maternity/paternity leave.
- Give Back: Paid day off to volunteer at a charity of your choice.
Dexters Estate Agents is one of London’s leading Estate Agents, with a strong reputation for professionalism and exceptional customer service.
Established in 1993, Dexters Estate Agents has grown to operate over 80 offices across London, offering services in residential sales, lettings, and property management.
At Dexters, people are at the heart of everything we do. We are committed to developing our employees through structured training, development, and accelerated career progression opportunities.
Over 90 per cent of our Managers began their careers as trainees, demonstrating the clear pathways available for growth within the company.
Working at Dexters offers a dynamic and fast-paced environment where ambition and hard work are recognised and rewarded.
We pride ourselves on fostering a supportive, inclusive culture, ensuring that every team member has the tools and confidence to succeed.
For those looking to build a career in property, Dexters provides an exciting opportunity to gain hands-on experience, develop valuable skills, and be part of a company that values professionalism and long-term success.