Service Delivery Manager

Job Description

Job Location: Wagga Wagga, NSW

This role will be on-site with opportunity to work a 9-day fortnight.

Who we are:

Join BAE Systems and you’ll be part of something bigger. As a valued member of our global colleague network, you’ll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You’ll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow – shaping a safer future, for all of us.

From the depths of the ocean, to the far reaches of space – there’s no limit to where a career at BAE Systems could take you.

Role Description:

We have a permanent full-time opportunity for a Service Delivery Manager to join our team in Wagga Wagga, NSW.

Reporting to the Project Manager, you’ll play a key role in supporting the delivery of complex projects through effective project controls, financial management, reporting and business improvement activities. Working closely with internal stakeholders and the customer, you’ll help ensure projects remain on track, meet contractual requirements and deliver successful outcomes.

Core Duties:

  • Support project delivery through project controls, financial management and reporting activities
  • Monitor budgets, forecasts and cost performance to support successful project outcomes
  • Prepare project reporting, analysis and insights to support decision-making and governance requirements
  • Support the management of project risks, issues and improvement initiatives
  • Assist with the development and maintenance of project plans, schedules and key deliverables
  • Partner with customers and internal stakeholders to ensure contractual and operational requirements are met

Essential Skills:

  • Experience within a Project Management, Project Controls or PMO environment
  • Proven experience managing budgets, forecasting, cost control and reporting
  • Strong analytical skills with the ability to turn data into meaningful insights
  • Experience preparing project, performance or customer reports
  • Ability to manage competing priorities and work across multiple stakeholders
  • Continuous improvement mindset with a proactive approach to problem solving
  • Defence experience and/or Project Management qualifications are desirable
  • Eligibility to obtain a Defence Security Clearance

The Aviation Technical Training Team

At Royal Australian Air Force Base Wagga, BAE Systems delivers aviation technical training to Australian Defence Force (ADF) aircraft technicians. Our high-quality facility at Wagga Wagga in New South Wales provides students with access to aircraft and state of the art simulators. Our facility and program is recognised for delivering technicians of an exceptionally high standard.

Why BAE Systems?

Here you’ll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work – this is a place where you can grow your career with confidence and be empowered to be your best. You’ll be recognised for your contribution and enjoy rewards tailored to what’s most important to you and your family – support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make.

A place where everyone can thrive

We’re committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do.

We support our veteran community through VetNet Australia, along with initiatives such as Reserve Service Leave, a Veteran Mentoring Program, and partner-supported programs.

We welcome applications from all candidates and strongly encourage Aboriginal and Torres Strait Islander peoples to apply.

We are proud to be recognised as an employer of choice for women by WORK180 and recipients of the Benchmarcx Top Employer for Candidate Experience Excellence 2026. As members of the Circle Back Initiative, we commit to responding to every applicant.

If you require any reasonable adjustments during the recruitment process, please contact our recruitment team to discuss the support you may need. You can also connect with us via Careers and Employment.

Security statement

Please note, as a defence security clearance is required for this role, applicants must be Australian citizens and either possess or be eligible to obtain and maintain one. Further information regarding security clearances. International Traffic in Arms Regulations (ITAR) are applicable and as such, your nationality may be a factor in determining your suitability for this role. Please visit this webpage for more information