Job Description
Reporting to the Property and Senior Property Manager the ideal candidate will be responsible for all aspects of leasehold management and building positive working relationships. Working to tight deadlines and being communicative and responsive are key skills for this role and working to achieve the company’s vision and goals.
A good working knowledge of leasehold Law would be an advantage.
IRPM membership and training will be provided
Salary: £32,000-£38,000
Location: Central London
Hours: Monday-Friday 8.30am-5.30pm
Responsibilities
Act as a primary point of contact for leaseholders, residents and contractors, answering queries via phone, email, and property portals.
Providing direct administrative assistance to the Property Management team.
Triaging and coordinating any high level leasehold maintenance issues which can’t be handled by the facilities team.
Working with the accounts team and block managers in preparing client updates ahead of monthly meetings.
Review and manage maintenance and identify preventative maintenance measures.
Conduct regular property visits, log maintenance issues, and support health, fire, and safety compliance audits.
Undertake regular leaseholder liaisons and attend meetings.
Assist in the administration of licenses and consents for assignments, sublets and alterations.
Help administer buildings insurance claims, complete leasehold property enquiry forms (LPE1), and assist with Section 20 major works consultations.
Assisting in managing covenant breaches.
Integrating new instructions into the portfolio.
Skills
Honest and reliable.
Driven and self-motivated.
Confident, dynamic and diplomatic.
Works well under pressure and to tight deadlines.
Excellent communication and customer service skills.
Excellent literacy and numerical skills.
Basic understanding of residential leasehold covenants, service charges, and property legislation.
Working knowledge of Excel and Word an advantage.
No driving license required as portfolio is located very close to the office.
Dexters Estate Agents is one of London’s leading Estate Agents, with a strong reputation for professionalism and exceptional customer service.
Established in 1993, Dexters Estate Agents has grown to operate over 80 offices across London, offering services in residential sales, lettings, and property management.
At Dexters, people are at the heart of everything we do. We are committed to developing our employees through structured training, development, and accelerated career progression opportunities.
Over 90 per cent of our Managers began their careers as trainees, demonstrating the clear pathways available for growth within the company.
Working at Dexters offers a dynamic and fast-paced environment where ambition and hard work are recognised and rewarded.
We pride ourselves on fostering a supportive, inclusive culture, ensuring that every team member has the tools and confidence to succeed.
For those looking to build a career in property, Dexters provides an exciting opportunity to gain hands-on experience, develop valuable skills, and be part of a company that values professionalism and long-term success.