Air Import Operator

A fantastic opportunity has arisen for an experienced Air Import Operator to join a well-established freight forwarding company based in the Staines area.

You will join a busy import operations team, managing general freight shipments and ensuring all import documentation, customs requirements and customer expectations are handled accurately and efficiently.

• Coordinate Air Import shipments from arrival through to final delivery.

• Complete and process customs import entries accurately and in line with company procedures.

• Handle Dangerous Goods shipments in accordance with IATA regulations.

• Liaise with airlines, handling agents, customers, overseas offices and transport providers.

• Prepare and check import documentation, including MAWBs, HAWBs, customs paperwork and arrival documentation.

• Monitor shipments and provide customers with regular updates throughout the import process.

• Resolve operational issues and delays quickly and effectively.

• Ensure files are completed, costed and invoiced accurately within agreed timescales.

• Previous experience within Air Import Freight Forwarding is essential.

• Strong understanding of customs import entries and clearance procedures.

• Experience handling Dangerous Goods would be advantageous but is not essential.

• Good knowledge of Air Import documentation, including MAWBs and HAWBs.

• Excellent communication, organisational and customer service skills.

• Ability to manage multiple shipments within a fast-paced environment.

• Confident using freight forwarding systems and Microsoft Office.

• Strong attention to detail and a proactive approach to resolving operational issues.

• Salary of up to £34,500, plus additional benefits.

• Monday to Friday working hours.

• Based in Staines.

• Opportunity to join a well-established freight forwarding business.

• Long-term career development within the freight forwarding industry.

The successful candidate will be required to complete any necessary background checks as applicable.

If this Air Import Operator role sounds of interest, please apply online now!