Centre Administrator

Job Description

Role: Centre Administrator

Location: Bedford College – Cauldwell Street Campus

Salary/Benefits: Salary is between £24,552 and £26,754 per annum DOE and Qualifications, 27 days annual leave plus Bank holidays, People’s Pension, Retail and Leisure Discounts, excellent professional and personal development opportunities, accessing college courses.

Hours/Weeks: 37 hours per week – 52 weeks per year

Contract Type: Permanent – Full Time

This is a UK based contract, and you are required to have theRight to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.

About the role:

We are currently seeking a Centre Administrator to join our Central Administration department at The Bedford College Group.

As a Centre Administrator, you play an important role in the success of our students through:

  • Administrative & Customer Service Support – Provide professional administrative support to the department, delivering excellent customer service and acting as a welcoming first point of contact for staff, students and visitors.
  • Reception & Communication Duties – Manage telephone enquiries and face‑to‑face interactions, ensuring all queries are handled promptly, professionally and in line with service standards.
  • Business Administration & Document Production – Support senior staff by producing high‑quality documents including agendas, minutes, reports, correspondence and purchase requisitions.
  • Student Data, Exams & Systems Management – Maintain accurate student records using college systems, assist with examination processes and support data updates to meet funding and compliance requirements.
  • Operational Support & Compliance – Coordinate trips, manage post and resources, and uphold safeguarding, EDI, health & safety and CPD responsibilities while supporting the efficient running of the department.

About you:

  • Qualifications, IT & Administrative Skills – Good general education with GCSE English and maths (or working towards), supported by Level 2 IT qualification and strong proficiency in Microsoft Word, Excel and PowerPoint.
  • Administration, Systems & Data Accuracy – Experience in office and customer‑focused environments, using manual and digital systems to accurately record, track and manage data and documentation.
  • Communication, Customer Service & Teamwork – Strong communication skills across all channels, able to provide accurate information, deliver excellent customer service and contribute positively within a diverse team.
  • Organisation, Attention to Detail &Performance – Highly organised with excellent proofreading and attention to detail, able to manage varied workloads, meet deadlines and maintain high performance standards.
  • Professional Values, Flexibility & Safeguarding – Reliable, adaptable and professional, committed to safeguarding, equality and continuous development, with flexibility to support events, work across sites and uphold College values.

For a more detailed breakdown of the job role and the requirements, please see the Job Description attached to this vacancy.

Interviews to be held: 23 June 2026

Successful candidates must also be able to demonstrate alignment to our organisationalVISION values:

  • Valuing Teamwork - We are one team who by working together can achieve great things, respecting the opinion and valuing the contribution each of us makes.
  • Improving Continuously - We challenge ourselves to always do better by trying new things, sharing knowledge, reflecting on practice and learning from others.
  • Student Centred - At our heart is always doing what is best for our students. We consider students in all of our decision making to create positive outcomes and memorable experiences for every student.
  • Inclusive - We celebrate differences and diversity, recognising that we can learn from each other.
  • Open and Caring - We care about the wellbeing of our staff, our students, our community and wider society, creating an environment built on trust where we listen, engage with and support each other.
  • Nurturing Education Excellence - We promote educational excellence by delivering programmes that challenge our students to achieve their ambitions.

About The Bedford College Group
The Bedford College Group was formed in 2017 following the merger of Bedford College and Tresham College and is now the largest provider of education in the South East Midlands, with over 15,000 students passing through our doors each year.

Today, the Group is made up of a family of colleges across Bedfordshire and Northamptonshire: Bedford College, Central Bedfordshire College and Tresham College in the towns of Bedford, Dunstable, Leighton Buzzard, Corby, Kettering and Wellingborough; Shuttleworth College, a specialist land-based college; The Bedford Sixth Form, (the only dedicated sixth form in Bedford); The Corby Sixth Form, (opened in September 2023); and the National College for Motorsport alongside Silverstone race circuit. To widen accessibility to education and training, the Group also has community-based Learning Centres in Bedford, Corby and Kettering which offer IT training.

Safeguarding our Students
The Bedford College Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful candidate will be subject to thorough vetting process which includes, an enhanced DBS check and satisfactory references.

This post is exempt from the Rehabilitation of Offenders Act 1974. The Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975, provides information about which convictions must be declared during job applications and related exceptions and further information about filtering offences can be found in the DBS filtering guide. The Bedford College Group's policy on Employment of Ex-Offenders is attached to this vacancy.

Candidates who are barred from working with children are reminded it is a criminal offence to apply for this post.