Job Description
Be part of the SMART Team!
At SMART, we help lead organisations across the UK to keep their facilities running safely, efficiently, and sustainably. We deliver a client-focused approach to deliver reliable, planned and reactive maintenance with a strong focus on quality, technical expertise, and customer service.
We’re proud to be an employer that values career progression. We offer structured training and clear progression routes to help you build a rewarding engineering career.
Purpose:
We’re looking for a proactive Contract Support professional to play a key role in keeping our operations running smoothly. You’ll be the backbone of our contract delivery by supporting the management team and ensuring our engineers and customers are happy.
Key responsibilities:
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Produce financial and statistical reports for your designated portfolio and collate information for internal and external monthly reports
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Assist in reviewing contract month-end P&L’s with the Chief Financial Officer, Management Accountant, and Business Unit Management Team
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Oversee daily administration tasks for direct sites, including raising work orders, purchase orders, and sales invoices, and ensuring timely delivery of parts and services
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Manage and review WIP, debt, purchase invoices, open purchase orders, and maintenance invoicing for all contracts, updating as required
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Respond to customer inquiries professionally and maintain accurate client files, conducting quarterly audits
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Submit overtime reports to payroll, monitor engineers' work schedules, conduct site visits, attend meetings as needed, and perform additional administrative duties as requested
Education and Training:
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Experience in a similar role
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Higher educational qualifications to A Level/HNC/D/Masters/Bachelor’s degree level would be beneficial
Why work for us?
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Career Progression
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Workplace Pension
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Mandatory Leave on your Birthday
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Employee Assistance Programme
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Volunteering Days
While technology continues to evolve, it’s our people who set us apart. At SMART, you’ll join a growing company that invests in its team and supports career development.
We’re looking for like-minded people who want to grow with the company and play a part in our continued success. We offer benefits including birthday and life-event leave, three paid volunteering days, and a holiday-buy scheme.
Apply today and build a career with us.
Smart Managed Solutions is a facilities management and engineering company focused on maintaining and improving building performance.
We specialise in mechanical and electrical services, ensuring systems are being operated safely and efficiently.
We provide on-site and mobile engineering support, along with project services including installation, upgrades, and system improvements. Our work is centred on keeping buildings running smoothly and reducing risks.
At Smart Managed Solutions we also use monitoring tools to track performance and identify issues early, helping clients improve efficiency and manage energy use more effectively. A key part of our service is the use of building data and performance monitoring. By collecting and analysing system data, we can identify trends, detect potential issues early, and support more efficient energy use.
Our people are at the core of every organisation, as such they are the most important investment we will ever make. Even as technology advances and buildings change, it is our leadership and personal contributions as Smart individuals that ultimately set us apart.