Project Specialist – Operations Development (Griffin Programme)

Contract: Full-Time, 12-month Secondment
Location: Nottingham (Support Office)
Closing date: 03/03/26
Recruitment Partner: Daniel White, Daniel.White1@Boots.co.uk


Welcome to the Boots Operations Development team– an exciting team at the heart of Boots UK's Central Operations Function. Our aim is to ensure that what we do is; Simpler for Stores, Better for Customers and More Value for Boots. We're focusing on efficient processes and smart technology investments to make our Team Members jobs easier and drive improved KPIs across the whole of the Retail Operation.


What you'll be doing

As a Project Specialist you will be integral to the discovery phase of our exciting EPOS (Till software) replacement programme(Griffin), by supporting the Project team in building the initial scoping and requirements for this exciting transformational programme you will play a key role in enabling the organisation to move to the next stage of the project.


Key responsibilities

• Supporting the Subject Matter Expert(s) define new retail processes, helping to define and refine build requirements and driving an improved colleague experience across all aspects of the programme.
• Support the BAU team to work cross functionally with internal stakeholders to deliver a plan of simplification opportunities and process enhancements.
• Support and execute a readiness and communication plan to support the implementation of the changes with field and store teams.
• Support the project delivery, planning and tracking documentation and provide status updates to the project sponsors

What you'll need to have (our must-haves)

• A strong understanding of managing and operating different formats of Boots stores and a strong knowledge of store operational processes
• Able to build relationships and work productively with a wide range of internal teams, confident in engaging, influencing, and delivering results together
• Enthusiastic and excited to seek out new opportunities, power through problems and deliver the very best solutions for store teams
• Strong communication skills and confidence in presenting to all work levels
• Good working knowledge of Microsoft Office

It would be great if you also have

• Project Management or Continuous Improvement methodology experience
• Process Mapping experience
• Boots Store experience
• User acceptance testing experience

Rewards designed for you

• Pension membership (PRSA)
• Partial paid maternity leave
• Discretionary annual bonus
• Generous employee discounts
• Flexible benefits scheme

There's lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at boots.jobs/ireland. Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by Boots Ireland and may not be accurate.


A bit about us

At Boots Ireland, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.


What's next

If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

This role requires the successful candidate to complete a pre-employment check after receiving an offer, which may include a Garda vetting check.

We hope to hear from you soon.

Be brilliant with Boots.