Would you like to help enrich the lives of learners around the world?
At RM, we’ve been pioneers of education technology since 1973. We provide technology and resources to the education sector, supporting over 20 million students and improving educational outcomes worldwide.
What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools, examination boards, governments, and professional organisations globally to make learning more accessible, more engaging, and more impactful.
RM operates through three divisions: Assessment (digital assessment and marking solutions), Technology (managed services, hardware, and software for schools), and TTS (educational resources).
Within the assessment market we are experts in providing solutions for online exam testing and marking and the management and analysis of educational data. We work with government ministries, exam boards and professional awarding bodies for high stakes assessment such as GCSEs, A Levels, and professional qualifications. Each year, our software is used globally to conduct hundreds of thousands of on-screen tests and to mark millions of paper-based scripts. For over a decade we have been partnering with the world’s leading awarding bodies to deliver intuitive, secure, and reliable e-marking solutions.
Visit our website to find out more: www.rm.com/assessment
We encourage early applications as the vacancy may close once the position has been filled or final interviews have been arranged.
Responsibilities:KEY RESPONSIBILITIES:
o Manage high volume data and perform analysis and quality check as per agreed process guidelines
o QC and Reconciliation Ticket resolution in line with SLAs
o Management Reporting
o Support Senior Resources during peak exam sessions
o Using RM products & platforms to investigate issues and communicate with internal/external customers
Experience:ESSENTIAL SKILLS:
o Capability to work from home (laptop will be provided but at least one additional monitor essential)
o Good Communication skills- Written & Oral
o Basic MS Office Knowledge
o Experience of working in teams but also comfortable managing individual tasks/targets
o Time Management Skills
o Interpersonal skills
o Capable of exercising ethical judgement and integrity.
o Proactive approach to managing workload
DESIRED SKILLS:
o Previous experience in an Operations environment
o Proficient with basic computer/ laptop hardware and software