Infrastructure Manager

Job Title: Infrastructure Manager

Location: Burntwood (hybrid) must also be commutable to Salford.

Hours: Full time, permanent, 35 hours per week

Salary: Competitive DOE

Reports to: Head of IT

About the role

As part of our continued growth and technology modernisation, we’re looking for an experienced Infrastructure Manager to join our Technology & Change team.

You’ll play a key role in managing and improving our IT infrastructure across the UK and Ireland, ensuring resilient, secure and scalable environments. This is a hands-on leadership role covering networks, servers, storage and cloud infrastructure (AWS), with a strong focus on operational excellence, vendor management, disaster recovery and business continuity.

You’ll also support new nursery openings and acquisitions, working closely with internal teams and external partners to deliver infrastructure solutions on time and within budget.

About Busy Bees

Busy Bees is the UK’s leading childcare and early years education provider, with nearly 400 nurseries across the UK and a growing global footprint of 1000 centres. Our purpose is to give every child the best start in life, supported by passionate teams, strong leadership, and a values-led culture.

Why You’ll Love Working with Us

We offer an exceptional range of benefits designed to support your wellbeing and career development:

• Sector-leading family leave, including enhanced maternity, paternity, and adoption pay
• Smart Hive – our 24/7 employee benefits platform with retail, travel, and cinema discounts
• Childcare discounts
• Your birthday off every year plus 33 days annual leave inclusive of bank holidays
• Health and wellbeing support, including our Employee Assistance Programme, Peppy, and Mental Health apps
• Professional development through our in-house training academy and access to further qualification

Key Responsibilities

• Oversee the day-to-day operation of network, server, storage and AWS infrastructure

• Manage incidents, outages and continuous improvement initiatives

• Lead infrastructure delivery for new centres and business acquisitions

• Coordinate site surveys and procurement for connectivity, telephony and print services

• Own and maintain Disaster Recovery and Business Continuity plans

• Manage and optimise relationships with key infrastructure vendors across the UK & Ireland

• Support security patching, updates and resilience alongside the Security team

• Produce and maintain clear technical documentation and handover materials

• Upskill and mentor internal infrastructure team members

What We’re Looking For

Essential:

• 5+ years’ experience in an IT infrastructure environment

• Strong hands-on experience with networks, servers, storage and cloud platforms (AWS preferred)

• Proven vendor and contract management experience

• Solid understanding of IT infrastructure best practices and change management

• Experience delivering infrastructure elements of projects and integrations

• Excellent communication skills with the ability to explain technical concepts clearly

• Full UK driving licence and flexibility to travel nationwide (with occasional overnight stays)

Desirable:

• CompTIA+ certification

• AWS and/or Azure certifications

Why Join Busy Bees?

• Be part of a growing organisation with a meaningful social purpose

• Play a key role in a large-scale IT modernisation programme

• Work across varied and interesting projects, including new centres and acquisitions

• Develop your leadership skills while mentoring and growing an internal team

• Competitive salary and benefits package