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Focus Group

We’re here to help your business shine. We’re committed to creating opportunities for our customers and for our own team, together with developing trusted relationships in our local communities. Ultimately, we believe in doing business the right way and we’re here to make good things happen.

Employing over 1000 exceptional individuals across the UK, in offices from the south coast to Scotland, we’re here to take care of all your IT, telecoms and connectivity services. This means everything you need in one place. Leaving you free to focus all your energy on the important stuff. Like growing your business.

Our teams are experts in their field; passionate about finding the right solutions for you and committed to ensuring your business runs like clockwork. We’re by your side to keep your IT optimised, your business phone system at the top of its game, your data secure, your teams connected and your customers happy. At all times.

Whether you’re an SME or global enterprise business; in the public sector, private sector or a charity…whatever your size, shape or service, we’ll take the time to get to know your business and deliver the technology to fit the bill.

Beyond technology, we are deeply committed to taking positive and meaningful steps towards a sustainable future.

14 Mar, 2026
Full time
Problem Management Lead - 9 month FTC starting April 2026
Focus Group Shoreham-by-Sea, UK
Problem Management Lead | 9-Month FTC | Up to £38,000 | Hybrid – Shoreham by Sea About Focus Group Focus Group is a £300m+ revenue, 1,300-person MSP backed by Hg Capital and valued at over $1bn. We serve over 30,000 SME customers across the UK and are scaling rapidly — investing in AI, world-class tooling, and the people who make it all work. The Opportunity We're looking for a Problem Management Lead to join our Service Operations team on a 9-month fixed-term contract starting April 2026. This is a hands-on, high-visibility role sitting at the heart of our Operations function. You'll own the end-to-end problem management lifecycle across our core services — driving down incident recurrence, building dashboards in ServiceNow, and turning complex technical analysis into clear insight for senior stakeholders. What You'll Be Doing Designing & owning the full problem management process, from detection and registration to resolution and close Partnering with...
13 Mar, 2026
Full time
Customer Security Awareness Agent
Focus Group Basingstoke, UK
We’re Hiring – Cyber Security Awareness Agent Salary – Up to £24,784 (DOE) Location – Basingstoke Key Benefits: Generous Holidays:  Enjoy 24 days of holiday, plus bank holidays and a special day off for your birthday. Give Back:  Enjoy paid volunteering days to support causes you care about. Referral Rewards:  Benefit from our Refer a Friend scheme and earn money for bringing great talent to our team. Social Events:  Join in on regular social events and connect with your colleagues in a fun and relaxed environment. About Us: Established in 2003, Focus Group is one of the UK's fastest-growing tech providers, empowering over 30,000 businesses nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry. Job Purpose: This role is responsible for maintaining and supporting our Cyber Security Awareness suite of solutions. It involves providing direct customer support and service provisioning, as well as working...
12 Mar, 2026
Full time
Contact Centre Customer Service Executive
Focus Group Shoreham-by-Sea, UK
We’re Hiring – Contact Centre Customer Service Executive Salary – £25,000 Location – Shoreham-by-Sea Key Benefits: Generous Holidays:  Enjoy 24 days of holiday, plus bank holidays and a special day off for your birthday. Give Back:  Enjoy paid volunteering days to support causes you care about. Referral Rewards:  Benefit from our Refer a Friend scheme and earn money for bringing great talent to our team. Social Events:  Join in on regular social events and connect with your colleagues in a fun and relaxed environment. About Us: Established in 2003, Focus Group is one of the UK's fastest-growing tech providers, empowering over 30,000 businesses nationwide. With over 1,300 employees and a $1bn valuation, we are a dynamic force in the industry. Job Purpose: We’re looking for someone with previous contact centre or high-volume customer support experience to join our fast-paced Customer Service team. This role involves back-to-back call handling ,...
10 Mar, 2026
Full time
Infrastructure and Patching Coordinator
Focus Group Shoreham-by-Sea, UK
We’re Hiring – Infrastructure and Patching Coordinator Salary – £30,000 - £37,000 (DOE) Location – Shoreham-by-Sea, Exeter or Manchester Key Benefits: Generous Holidays:  Enjoy 24 days of holiday, plus bank holidays and a special day off for your birthday. Give Back:  Enjoy paid volunteering days to support causes you care about. Referral Rewards:  Benefit from our Refer a Friend scheme and earn money for bringing great talent to our team. Social Events:  Join in on regular social events and connect with your colleagues in a fun and relaxed environment. About Us: Established in 2003, Focus Group is one of the UK's fastest-growing tech providers, empowering over 30,000 businesses nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry. Job Purpose: We’re looking for a skilled 2nd Line IT professional to step into a Customer Infrastructure & Patching Coordinator role - combining hands‑on technical...
09 Mar, 2026
Full time
Business Development Manager
Focus Group Whiteley, UK
Business Development Manager | £65-80k+ OTE Year 1 I £80k-£100k Year 2 Award-Winning Tech Scale-Up | £1bn Valuation | 30,000+ Customers Ready to own your territory and earnings? We're looking for a proven B2B hunter to drive growth at one of the UK's fastest-scaling tech companies. The Opportunity Focus Group has grown to £1bn valuation with 30,000+ customers and 1,000+ employees. We're not slowing down. As our Business Development Manager, you'll own a protected territory, selling our complete technology stack (Telecoms, IT, Cyber Security, Mobile) to SME and mid-market businesses. This isn't order-taking it's consultative selling that builds lasting partnerships. Your Earnings Potential: Base: £30-40k + £400/month car allowance (depending on experience) Year 1 OTE: £65-80k (realistic, based on current team performance) Top performers earn: £100k+ (uncapped commission with monthly accelerators) No thresholds: You earn from deal one What Success Looks...
04 Mar, 2026
Full time
IT Field Engineer (Exeter area)
Focus Group Exeter, UK
IT Technical Engineer – Field Based Focus Group | Home Based (Exeter) | Up to £35,000 + Van + Overtime & On-Call Allowances If you're the kind of engineer who gets bored sitting at a desk — this one's for you. Focus Group is a £300m-revenue, Hg Capital-backed technology business serving 30,000 SME customers across the UK. We're growing fast, thinking big, and we need technically sharp field engineers to help us deliver world-class IT solutions on the ground. The Role Based from home in the Exeter area, you'll be the face of Focus Group across Cornwall, Devon, Somerset and Dorset — visiting customer sites to install, configure, and troubleshoot a wide range of IT solutions. One day you might be deploying a multi-site network build; the next, diagnosing a critical server issue or setting up Azure infrastructure for a growing business. No two days are the same. That's the point. What You'll Be Doing 🔧 Installing and configuring IT solutions across Windows,...
04 Mar, 2026
Full time
People Advisor
Focus Group Shoreham-by-Sea, UK
🚀 People Advisor | £40,000 + Benefits | Focus Group | Hybrid (Shoreham-by-Sea) We're on a journey to become a world-class technology business — and our People team is central to making that happen. Focus Group is a £300m-revenue, PE-backed tech company with over 1,300 people, $1bn valuation, and real momentum. We're growing fast, acquiring businesses, and transforming how we operate. And we need brilliant HR people to help us do it. The role We're looking for a People Advisor to align to our largest division — Operations — working closely with a senior HRBP on work that genuinely shapes the organisation. You'll split your time between hands-on ER advisory and project ownership: change programmes, M&A integration, manager capability building. Variety, exposure, and impact — in equal measure. What you'll be doing 🔹 Acting as the go-to expert for all ER matters — guiding managers through complex cases with confidence and credibility 🔹 Coaching people managers to...
02 Mar, 2026
Full time
2nd Line Technical Analyst (Out of Hours - Nights/Weekends)
Focus Group Borehamwood, UK
Chalkline (part of Focus Group) is looking for a 2nd Line Technical Analyst to join them in their growing Out of Hours team in their Borehamwood office (WD6). This is an excellent opportunity for a driven, eager 2nd Line Support or Projects Engineer looking for their next step. The role is to support our clients by working with the latest Microsoft technologies (Microsoft 365, Azure and Windows Server). The role is based in the Borehamwood office, to work shifts outside of our standard operating hours (8am-6pm). The Out of Hours shifts will be on a rota basis and will include weekends. Requirements Flexibility around working hours to ensure delivery of service will be of great advantage for the role and naturally expected from time to time. Ideal applicants will have 2-3 years’ experience and demonstrate support and project delivery knowledge to a 2nd line level of the following technologies: Microsoft 365 (Exchange Online, SharePoint Online, Entra ID, Microsoft Intune)...
27 Feb, 2026
Full time
Mobile Sales Specialist
Focus Group Bristol, UK
Business Development Manager I Mobile Sales Specialist About Focus Group We’re a £1bn technology provider supporting 30,000+ UK businesses with mobile, connectivity, IT, cloud, and cyber solutions. Our Mobile Sales Specialists strengthen our sales capability, helping us win competitive business and deliver outstanding customer outcomes. The Role As a BDM within our Mobile & IoT division, you’ll be the trusted expert supporting wider BDMs and Account Managers across other product divisions to uncover opportunities, shape compelling mobile solutions, and close deals. You’ll drive commercial impact by combining product understanding (training provided), strong sales acumen, and the ability to influence decision‑makers. This role requires someone who is proactive in prospecting, generating leads, and identifying/qualifying mobile opportunities across both new logo business and existing accounts. What You’ll Be Doing Support wider BDM’s in qualifying opportunities,...
26 Feb, 2026
Full time
Mobile Sales Specialist
Focus Group Birmingham, UK
Business Development Manager I Mobile Sales Specialist About Focus Group We’re a £1bn technology provider supporting 30,000+ UK businesses with mobile, connectivity, IT, cloud, and cyber solutions. Our Mobile Sales Specialists strengthen our sales capability, helping us win competitive business and deliver outstanding customer outcomes. The Role As a BDM within our Mobile & IoT division, you’ll be the trusted expert supporting wider BDMs and Account Managers across other product divisions to uncover opportunities, shape compelling mobile solutions, and close deals. You’ll drive commercial impact by combining product understanding (training provided), strong sales acumen, and the ability to influence decision‑makers. This role requires someone who is proactive in prospecting, generating leads, and identifying/qualifying mobile opportunities across both new logo business and existing accounts. What You’ll Be Doing Support wider BDM’s in qualifying opportunities,...
20 Feb, 2026
Full time
Mobile Sales Specialist
Focus Group Shoreham-by-Sea, UK
Business Development Manager I Mobile Sales Specialist About Focus Group We’re a £1bn technology provider supporting 30,000+ UK businesses with mobile, connectivity, IT, cloud, and cyber solutions. Our Mobile Sales Specialists strengthen our sales capability, helping us win competitive business and deliver outstanding customer outcomes. The Role As a BDM within our Mobile & IoT division, you’ll be the trusted expert supporting wider BDMs and Account Managers across other product divisions to uncover opportunities, shape compelling mobile solutions, and close deals. You’ll drive commercial impact by combining product understanding (training provided), strong sales acumen, and the ability to influence decision‑makers. This role requires someone who is proactive in prospecting, generating leads, and identifying/qualifying mobile opportunities across both new logo business and existing accounts. What You’ll Be Doing Support wider BDM’s in qualifying opportunities,...
20 Feb, 2026
Full time
Business Development Manager
Focus Group Exeter, UK
Business Development Manager – Drive Growth with Us! Join our team as a Business Development Manager at Focus Group What’s in it for you? Uncapped earning potential – First-year OTE of £65,000–£80,000+ (DOE) No thresholds or limits – High GP commission share + monthly accelerators Hybrid working – 2 days WFH each week from any UK office location (performance depending) 360 sales ownership – Build and retain your own client portfolio Career development – Clear progression paths and continuous learning Sales incentives – Annual trips, regular bonuses, and exclusive rewards Inclusive culture – Regular team socials and a collaborative, supportive environment Multi-product portfolio – Sell across the full Focus Group technology stack, Telecoms, IT, Cyber, Mobile. Who we are At Focus Group, we’re on a mission to power the digital workplace for businesses across the UK. With over 1,000 employees, a $1bn valuation, and more than 30,000 customers, we’re one...
19 Feb, 2026
Full time
Application Lead - ServiceNow CMDB/CSDM
Focus Group Remote
Application Lead – ServiceNow CMDB/CSDM £42,000 | Remote (with occasional travel to Shoreham by Sea) About the Role We're looking for an experienced ServiceNow Application Lead to own the strategy, development, and governance of our CMDB and CSDM module. You'll be the go-to subject matter expert within our ServiceNow platform team — shaping how configuration data is structured, integrated, and used across the business. This is a hands-on technical leadership role where you'll work closely with business stakeholders, internal teams, and our external ServiceNow partner to drive platform maturity and deliver real business value. What You'll Be Doing Owning the CMDB/CSDM roadmap and ensuring it aligns with business goals Designing and maintaining the CMDB schema, data model, and governance framework Leading release management, including upgrades, testing, and change coordination Configuring Discovery, Service Mapping, and Integration Hub to keep CMDB data accurate and...
19 Feb, 2026
Full time
IT and Cyber Pre-Sales Engineer
Focus Group Remote
IT and Cyber Pre-Sales Engineer Location: Remote – South or Midlands UK (occasional travel required) Salary: Up to £45,000 base | £60,000 OTE About Focus Group Focus Group is a £300m-revenue, 1,300-person technology services company backed by Hg Capital. Following our $1bn valuation in 2024, we're scaling rapidly and investing in AI to transform how we operate and serve our 30,000 SME customers. As we continue to expand, we're committed to setting new industry standards in managed service excellence. The Role We're looking for a technically sharp and commercially minded Pre-Sales Engineer to join our growing team. You'll be at the heart of our sales process – working alongside Business Development Managers and Account Managers to design and present compelling technical solutions across Networking, Cloud & Server Infrastructure, and Cyber Resilience. This is a role for someone who loves solving problems, building relationships, and turning complex technology into...
18 Feb, 2026
Full time
Business Development Manager
Focus Group Bellshill, UK
Business Development Manager | £65-80k+ OTE Year 1 I £80k-£100k Year 2 Award-Winning Tech Scale-Up | £1bn Valuation | 30,000+ Customers Ready to own your territory and earnings? We're looking for a proven B2B hunter to drive growth at one of the UK's fastest-scaling tech companies. The Opportunity Focus Group has grown to £1bn valuation with 30,000+ customers and 1,000+ employees. We're not slowing down. As our Business Development Manager, you'll own a protected territory, selling our complete technology stack (Telecoms, IT, Cyber Security, Mobile) to SME and mid-market businesses. This isn't order-taking it's consultative selling that builds lasting partnerships. Your Earnings Potential: Base: £30-40k + £400/month car allowance (depending on experience) Year 1 OTE: £65-80k (realistic, based on current team performance) Top performers earn: £100k+ (uncapped commission with monthly accelerators) No thresholds: You earn from deal one What Success Looks...
17 Feb, 2026
Full time
Sales Development Representative
Focus Group Birmingham, UK
Start Your Tech Sales Career | Business Development Executive No Experience Required | £25k + £30-35k OTE | Promote to £50k+ Within 2 Years Ready to trade your current job for a six-figure sales career? We'll show you how. What Is This Job Really? This is your first step into B2B tech sales where you'll build the fundamental skills that every successful salesperson needs. This is an outbound telesales role, y ou'll be on the phone daily, calling UK businesses to generate appointments for our senior sales team. What you'll be doing: Make 80-100+ calls per day to business decision-makers Introduce Focus Group's technology solutions across Telecoms, IT, Cyber Security, and Mobile Qualify prospects and secure face-to-face or virtual meetings for our Business Development Managers Track your conversations and opportunities in our CRM Work toward daily and weekly activity targets Push through rejection and stay motivated This is where every great salesperson...
17 Feb, 2026
Full time
Sales Executive
Focus Group Birmingham, UK
Business Development Executive | Launch Your B2B Sales Career Want to build a six-figure sales career from the ground up? Start here Who we are At Focus Group, we’re powering the digital workplace for over 30,000 UK businesses – and we’re just getting started. With a $1bn valuation and 1,300+ employees across 20 offices, we’re one of the UK’s fastest-growing tech companies. We believe our people are our biggest asset, and we’re building a high-energy, high-reward environment for ambitious individuals to thrive. If you’re looking to launch or grow your sales career in tech, this is your chance to join a supportive, driven team where you can progress fast and earn big. The Opportunity: Your Launchpad to… Focus Group isn't just another sales job; it's a structured career pathway with proven progression. Our top performers have built incredible careers from zero sales experience. The success stories below show what's possible with exceptional drive, resilience, and...
17 Feb, 2026
Full time
Business Development Executive
Focus Group Birmingham, UK
Job Title: Business Development Executive Reporting to: Head of Business Development Function Location: Birmingham B1 2RX Salary - £25k + Commission I 1st Year OTE Circa £35,000 What Happens Next? Next available intakes - January & March 2026 see below process. Join our team as a Business Development Executive at Focus Group Who we are At Focus Group, we’re powering the digital workplace for over 30,000 UK businesses – and we’re just getting started. With a $1bn valuation and 1,000+ employees across 16 offices, we’re one of the UK’s fastest-growing tech companies. We believe our people are our biggest asset, and we’re building a high-energy, high-reward environment for ambitious individuals to thrive. If you’re looking to launch or grow your sales career in tech, this is your chance to join a supportive, driven team where you can progress fast and earn big. What we’re looking for The ideal candidate is a self-starter with the motivation to succeed,...
13 Feb, 2026
Full time
Microsoft Vendor Manager
Focus Group Remote
Microsoft Vendor Manager Focus Group | Up to £50,000 | UK Remote (Shoreham-by-Sea preferred) The Opportunity We're looking for a Microsoft Vendor Manager to own and maximise our Microsoft partnership — driving revenue, unlocking funding, and making sure Focus Group gets the absolute most from the Microsoft ecosystem. You'll be the bridge between Focus Group, Microsoft, and TD Synnex, sitting at the heart of our IT and Cyber divisions. From managing CSP compliance and co-sell pipelines to claiming every penny of available funding, this role has real commercial impact. What You'll Be Doing Partnership & Compliance — Maintaining our CSP programme compliance, tracking Solutions Partner status across all solution areas, and driving towards Advanced Specialisations that matter to the business. Funding & Incentives — Managing the full lifecycle of Co-op funding claims and TD Synnex MDF programmes. You'll build annual funding plans, track every claim meticulously,...
12 Feb, 2026
Full time
Sales Executive
Focus Group Shoreham-by-Sea, UK
Business Development Executive | Launch Your B2B Sales Career Want to build a six-figure sales career from the ground up? Start here What Happens Next? Next available intakes - March & April 2026 Who we are At Focus Group, we’re powering the digital workplace for over 30,000 UK businesses – and we’re just getting started. With a $1bn valuation and 1,300+ employees across 20 offices, we’re one of the UK’s fastest-growing tech companies. We believe our people are our biggest asset, and we’re building a high-energy, high-reward environment for ambitious individuals to thrive. If you’re looking to launch or grow your sales career in tech, this is your chance to join a supportive, driven team where you can progress fast and earn big. The Opportunity: Your Launchpad to… Focus Group isn't just another sales job; it's a structured career pathway with proven progression. Our top performers have built incredible careers from zero sales experience. The success stories...