Deaf Progress

Location: Hoxton  Contract: 2 days a week  Salary: £90 per day  About the Role: We are seeking an experienced Information & Advice Advisor to provide practical guidance and support to members of the public (Deaf Community) on issues such as benefits, housing, council tax, debt, and other social services. The role involves assessing client needs, offering clear and impartial advice, and helping individuals access the support and services they are entitled to. Key Responsibilities: Provide accurate, impartial advice and guidance on benefits, housing, debt, council tax, and related areas. Assist clients with applications, forms, and appeals. Signpost clients to relevant services and agencies. Maintain confidential client records and case notes. Stay up-to-date with legislation, local services, and best practice guidance. Requirements: Certificate in Advice/Information Work (Level 2 or 3) or equivalent. Strong...

Job Title: Communication Support Worker (CSW) Location: Hoxton, London  Contract: Full-time and Part-time   Salary: from £25 per hour (Freelancer position) About the Role: We are seeking a skilled Communication Support Worker (CSW) to support Deaf and hard-of-hearing individuals in accessing services, participating in events, and communicating effectively. You will facilitate communication, provide practical support, and ensure full inclusion across a range of settings. Key Responsibilities: Facilitate communication between Deaf and hearing individuals using BSL or other agreed methods. Support clients in appointments, meetings, workshops, and social events. Assist with access to public services, healthcare, education, and workplaces. Provide guidance on communication tools and technologies (e.g., video relay, captioning). Maintain confidentiality and act with professionalism and cultural sensitivity. Occasionally assist with...

BSL Taster Course – Learn the Basics of British Sign Language! Are you interested in learning British Sign Language? Join our BSL Taster Course – a fun and friendly introduction for complete beginners! 👋 What you will learn: Basic fingerspelling (alphabet and numbers) Everyday signs (greetings, colours, family, etc.) Deaf awareness and communication tips An introduction to the Deaf community and culture 📅 Date: 31st July 2025 🕒 Time: 18:00-20:00 📍 Location: In-person 💷 Cost: £9.99 🎓 Who is it for? Anyone interested in learning BSL, with no previous experience needed! Great for teachers, carers, customer service staff, students, or just curious minds. 📩 How to book: Email training@deafprogress.co.uk or visit Copy and Paste link:...