2 it support technician ops tech solutions jobs found

IT Technicians in Amazon's Operations teams don’t have traditional office roles – they take care of the various IT systems at the heart of our operational sites. As an IT Support Technician, you’ll work at a logistics site alongside colleagues, remote support teams and the business to offer a crucial IT support function. In this role, you’ll work with the latest technology in an environment that encourages mentorship and career growth opportunities. Being part of this team at Amazon means you’ll have learning resources to develop your career and technical skills at your own pace and earn industry-recognised qualifications. Key job responsibilities - Support local users by installing, supporting and fixing issues on the IT infrastructure, end-user devices and applications - Manage tickets, providing both first and second-line support - Provide proactive maintenance to maximise the availability of all IT equipment - Implement projects and deliver innovations together with other IT...

This role oversees critical supplier portfolios, manages hardware testing, deployment, and new device launches across Amazon Fulfillment IT, while leading a team of supply chain professionals. The manager will: - Build and develop a high-performing team through coaching, mentoring, and career development, ensuring alignment with Amazon's leadership principles and organizational goals. - Lead supplier relationship management, including performance monitoring, capability development, capacity planning, and risk mitigation. - Develop product roadmaps and lifecycle plans in collaboration with IT hardware engineering, technical operations, and product management teams. - Create efficient forecasting and capacity planning mechanisms for new and existing products. - Drive team accountability for maintaining supplier scorecards, conducting quarterly business reviews, and addressing supply issues. - Oversee manufacturer and supplier reviews to ensure costs align with business...