261 customer service jobs found in Shoreham-by-Sea

Job Title - Technical Support Advisor 2nd Line Telco Reports to - Service Desk Manager Department - Operations Salary - £26,000 - £30,000 (DOE) Location - Shoreham by Sea & Exeter Established in 2003, we’re proud to be one of the UK’s leading independent providers of essential business technology. We are now recruiting for a Technical Support Advisor 2nd Line Telco. As part of the team, you'll provide a first-class service to Focus Group customers through handling of 2nd line service queries, as part of our Product Services team. You'll provide advanced technical support and issue resolution. Principal Responsibilities Responsible for cases functionally escalated from 1st line, ensuring these are assigned and progressed in priority order. Be available for overflow calls from the 1st line team and as a minimum, to meet any agreed personal call targets. To diagnose, log, action and follow through to resolution cases, including...

Job Title:             Sales Support Team Lead Salary:                 £36,000 Location:            Shoreham-by-Sea (Hybrid) Established in 2003, Focus Group is proud to be one of the UK’s fastest growing independent providers of essential business technology, providing digital workplace solutions to over 30,000 customers across the UK. From our small but ambitious beginnings, we have grown into a nationwide company with over 1100 employees across 16 offices and have recently joined the ranks of Britain’s private company ‘unicorns’ after securing a new $1bn valuation. IT sits at the heart of the entire Focus Group portfolio, and the IT Sales division is driving accelerated growth. The role of IT Sale Support Team Lead is key to the successful delivery of all our services and is a focal point for the IT Sales team. The team lead role will establish, train and maintain processes and structure around the Sales Support function for IT Managed Service as well as...

Job Title:            Cloud Billing Specialist Department:      Operations: Focus Cloud Salary:                £35,000 Location:            Any Focus Group office - Hybrid Established in 2003, Focus Group is proud to be one of the UK’s fastest growing independent providers of essential business technology, providing digital workplace solutions to over 30,000 customers across the UK. From our small but ambitious beginnings, we have grown into a nationwide company with over 1100 employees across 16 offices and have recently joined the ranks of Britain’s private company ‘unicorns’ after securing a new $1bn valuation. Our newly created Focus Cloud division is expanding and we are looking for a Cloud Billing Specialist to join our team. The role is to ensure that Focus Cloud: Accurately and reliably procure and bill customers for cloud license and consumption services; Effectively manage our cloud partner relationships, accreditations and status (both vendor and...

Job Title - Technical Support Adviser 2nd Line IT Reports to - Service Desk Manager Department - Operations Salary - up to £35,000 (DOE) Location - Shoreham by Sea Established in 2003, Focus Group is proud to be one of the UK’s fastest growing independent providers of essential business technology, providing digital workplace solutions to over 30,000 customers across the UK. From our small but ambitious beginnings, we have grown into a nationwide company with over 1000 employees across 16 offices and have recently joined the ranks of Britain’s private company ‘unicorns’ after securing a new $1bn valuation. Our recent investment from PE backers, Hg, will support Focus Group’s organic growth plan, M&A ambitions and product development initiatives, enhancing our ability to deliver innovative solutions to businesses of every size, shape and sector. We are now recruiting for a Technical Support Adviser 2nd Line IT. In this role, you'll be providing...

About the role As an Assistant Manager at Boots Opticians you will lead and inspire your team to deliver an exemplary customer journey. You will play an important role within your store, working closely with the Store Manager, to create and deliver the commercial plan to help the business to grow and change for the better. Working across the whole store, your days will be full of variety. You will be involved in everything from customer service, store operations as well as the clinical activities which include: patient pre-screening, dispensing, accuracy checks and much more. You will manage a team with a variety of experience and clinical knowledge, providing you with the opportunity to help them develop their knowledge, skills and shape their future careers. This also includes completing management tasks such as creating and maintaining rotas, return to work reviews and performance management. We will support you in completing our industry leading ‘Step into Optics’ training...

Being a Liz Earle Counter Manager is an exciting role where you’ll help customers by advising them about their skincare needs and take full responsibility for your counter and team. With a strong heritage, love for natural beauty and focus on the customer this is your chance to be part of something truly special. At Liz Earle, we live and breathe our Precious Recipe; We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guides how we work with each other and our customers. From our humble beginnings on the Isle of Wight, our values and ethos are the same today as day one and there’s never been a more exciting time to join us. About the role Find out from watching the video at the bottom of this page what a typical day as a Liz Earle advisor looks like and how Counter Managers support this. For Counter Manager specific information watch the video from minute 4:06. From leading, inspiring and motivating the team to deliver the best...

The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role. Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and you’re looking to gain some valuable experience, or you have experience with retail and you’re looking for a new challenge, this could be the start of a new career with us. About the role You will work onsite and report into the Assistant or Store Manager and your role could be to help on the tills, advise our customers, or work in our back shop. You will also: Help our customers and put them at ease; whether that’s listening to find out more about them, answering questions and giving great advice on our fantastic products, recommending items they hadn’t considered or simply offering a basket - it's the little things that make a difference Get to know our in-store offers and schemes and promote them - the more info we can give...

About the role As a Retail assistant in one of our Boots Opticians stores you will be working on the shopfloor providing a high standard of care to our customers, recommending products to aid their Eye health and lifestyle. You will spend time building great relationships with customers by listening and understanding their needs. This will enable you to help our customers find the perfect products tailored to their lifestyle and requirements. As part of this role, we will provide training to become a qualified Optical Consultant. The role of a qualified Optical Consultant involves: • Carrying out pre-checks on the customer before the eye examination • Ordering and dispensing of glasses and contact lenses • Teaching customers how to put in contact lenses • Providing after sales support through repairs and adjustments • Working together as part of a team • Completing operational and administrative tasks associated with the running of a store • Support...

Being a Liz Earle Counter Manager is an exciting role where you’ll help customers by advising them about their skincare needs and take full responsibility for your counter and team. With a strong heritage, love for natural beauty and focus on the customer this is your chance to be part of something truly special. At Liz Earle, we live and breathe our Precious Recipe; We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guides how we work with each other and our customers. From our humble beginnings on the Isle of Wight, our values and ethos are the same today as day one and there’s never been a more exciting time to join us. About the role Find out from watching the video at the bottom of this page what a typical day as a Liz Earle advisor looks like and how Counter Managers support this. For Counter Manager specific information watch the video from minute 4:06. From leading, inspiring and motivating the team to deliver the best...

Entry Level Wildlife Fundraiser No experience necessary! Nature is in crisis, and your help is needed! Join Europe's largest nature conservation charity and make a real difference as a Wildlife Fundraiser! Are you looking for an exciting opportunity that allows you to integrate your passion for nature with your exceptional communication skills? If you don't have fundraising experience don't worry; full training will be provided! A company van is just one of the amazing benefits you will receive as part of your role so apply today! The ideal candidate will be based in the advertised location. Please only apply to this vacancy if you are based within a 10 mile radius of the advertised location, unless you are in the process of relocating. Position: Wildlife Fundraiser Portsmouth Ref: JAN Location: Portsmouth Salary: £24,890.00 - £26,720.00 per annum Contract: Permanent Closing Date: Sun, 16th Feb 2025 The Role Each day you will travel to different venues,...

A premium independent Opticians based in Sevenoaks Kent are looking for a full time Dispensing Optician to join the team. Dispensing Optician - Role Modern, high end practices Working between 2-3 practices which are all close together Role due to expansion Focus on quality and customer service Team focused environment with regular team outings Regular training for all team members Access to eyewear brands to suit all budgets - Bvlgari, Kate Spade, Saville Row, Sillhouete Working alongside another experienced Dispensing Optician and a fully trained support team Hands on in all areas of the practice Full time working 5 days a week including a Sat Typical working hours from 9am to 5.30pm (2pm on a Sat) Basic salary between £28,000 to £35,000 - Sat paid in full 30 days holiday including bank holidays - Opportunity to build up more days with long service Professional fees paid Staff parking Dispensing Optician - Requirements Fully qualified Dispensing Optician...

Entry Level Wildlife Fundraiser No experience necessary! Nature is in crisis, and your help is needed! Join Europe's largest nature conservation charity and make a real difference as a Wildlife Fundraiser! Are you looking for an exciting opportunity that allows you to integrate your passion for nature with your exceptional communication skills? If you don't have fundraising experience don't worry; full training will be provided! A company van is just one of the amazing benefits you will receive as part of your role so apply today! The ideal candidate will be based in the advertised location. Please only apply to this vacancy if you are based within a 10 mile radius of the advertised location, unless you are in the process of relocating. Position: Wildlife Fundraiser Gosport Ref: JAN Location: Gosport Salary: £24,890.00 - £26,720.00 per annum Contract: Permanent Closing Date: Sun, 16th Feb 2025 The Role Each day you will travel to different...

Membership Services Administrator (Temporary) Our client is the independent charity that looks after the Tower of London, Hampton Court Palace, Kensington Palace, the Banqueting House, Kew Palace and Hillsborough Castle & Gardens. Home Palace : Hampton Court Palace Status: 12 month Fixed Term Contract Salary: £28,203 per annum Days/Hours of work : Full time, 36 hours per week, Monday - Friday About the role and about you They are a team of people who love and look after six of the most wonderful palaces in the world: the Tower of London, Hampton Court Palace, Kensington Palace, the Banqueting House, Kew Palace and Hillsborough Castle, Northern Ireland. Their member community is a valuable and engaged audience, whose support helps them to achieve their charitable aims. In this role, you ll be providing excellent customer service to their members over the phone and by email to ensure they can make the most of their membership. You will also carry out essential...

Purpose of Role  To assist the management team in the smooth running of the shop, delivering the highest possible standards of customer experience & product quality through leading, supporting and coaching of the team whilst on duty. To oversee the smooth running of the shop in the absence of the manager. Key Objectives Acting as a role model and leading the team to provide an excellent experience and outstanding product quality for each and every customer who visits the shop, ensuring that all customer needs are exceeded at all times Ensuring that the preparation & service of all products is completed to the correct standards at all times Planning, organising and monitoring the workload & productivity of the team whilst promoting excellent teamwork Assisting the manager with daily & weekly management tasks & responsibilities to ensure the smooth running of the shop Taking responsibility for all company policies & legal...

Purpose of Role  To contribute to increasing the sales of the shop through providing an excellent customer experience and outstanding product quality whilst working as part of a team. Key Responsibilities Providing an excellent experience to each and every customer who visits the shop, ensuring that all customer needs are exceeded at all times Assisting in the preparation and service of all products as required, ensuring the correct standard and quality is met at all times  Assisting your colleagues whenever and wherever possible, thereby promoting excellent teamwork Ensuring all production processes & practises are followed at all times, including Food Safety controls Ensuring any and all payment procedures in particular cash handling are performed in an accurate and consistent manner Following reasonable instruction from the management team and carrying out miscellaneous duties as required at all times Retail duties Ensuring...

Exciting No7 Counter Manager role helping customers with skincare and beauty needs. Delivering a great customer experience will be second nature to you – creating authentic relationships with customers will be at the heart of everything you do. Who We Are Five iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone! We have a reputation for scientific innovation and create products with proven results, whilst being environmentally sustainable and socially responsible. We are an equal opportunity employer. No matter where you work in No7 Beauty Company, we will empower you to be your authentic self. We share a culture where diversity, equity and inclusion are at the centre of everything we do. Join us and together we can achieve more. Find out more here. About the role Find out from Becky what a typical day as No7 Advisor looks like by watching the video at the...

Store Manager Dispenser This is your chance to be part of something a bit different. You’ll help our customers feel good whilst you develop your career – from your professional expertise to your personal experience. Making our customers feel better is what it’s all about. It’s everything from finding out how they feel to a friendly word of advice, and your passion will really come across. You’ll let them know that you’re there for them, when they want to pop in. Together these elements will play a big part in making us No 1 for Customer Care. About the opportunity Your customer care will be inspiring, and always reassuring. It’s more than providing medicine, it’s looking after our customers. You’ll use your expert knowledge to really benefit our customers. It could be a friendly word of advice, small tip or even just a comforting chat to put them at ease. You'll be on hand to recommend some of our many health services that they might not know we have – it's about offering...

Are you looking to gain more experience within the security industry?  Are you an experienced security officer who is looking for extra hours and would like the opportunity to apply your skills and experience at various sites and locations? ...Apply now! As a Contract Support Officer you will be the access control to the building, meeting and greeting visitors, contractors and staff, you will be vigilant and be the first point of call for any suspicious activity. Within this you will carry out ID checks, respond to emergencies and provide information to all staff and visitors.  The successful candidate will need to have a lot of customer service and excellent personal presentation, as these sites can be very busy dealing with members of the public, outside working, patrolling and Front of House duties as required. Role:  Contract Support Officer Pay Rate:  £12.25 per hour Shift Pattern:  Days, Nights and Weekends Location:  Twickenham, Feltham and Slough...

Job Title:            Service Desk Engineer Salary:                Up to £35,000 Location:            Whiteley, Fareham Silver Lining (A Focus Group Company) is a professional IT service provider based in Hampshire. Since 2007 we have been providing the very best in business IT, telecommunications, connectivity and security solutions across the UK and Europe. It is our mission to ensure improved efficiency, reduced running costs and the flexibility for our customers. We provide everything from telephone systems to outsourced IT support and infrastructure. As a member of the Technical Operations team, the Service Desk Engineer will provide onsite and remote support to our clients who have critical response time requirements for their business technology systems. You will work independently and as part of a team to assist with technical issues and change requests. When necessary, you will act as a point of escalation from a technical perspective, whilst also working...

Purpose of Role  To assist the management team in the smooth running of the shop, delivering the highest possible standards of customer experience & product quality through leading, supporting and coaching of the team whilst on duty. To oversee the smooth running of the shop in the absence of the manager. Key Objectives Acting as a role model and leading the team to provide an excellent experience and outstanding product quality for each and every customer who visits the shop, ensuring that all customer needs are exceeded at all times Ensuring that the preparation & service of all products is completed to the correct standards at all times Planning, organising and monitoring the workload & productivity of the team whilst promoting excellent teamwork Assisting the manager with daily & weekly management tasks & responsibilities to ensure the smooth running of the shop Taking responsibility for all company policies & legal...