57 customer service advisor jobs found

About the role We have an exciting opportunity available for a motivated Customer Service Advisor to join our friendly team at the BMW MINI Contact Centre where support, incentives, and fun still remains a key aspect of the working day. This role will be based at our head office as a full-time position. Situated at our Head office near Fosse Park, Leicester, the Contact Centre team will be responsible for handling numerous customer queries ranging from customers looking to secure a booking for repair work on their vehicles to customers requesting for costs on servicing. Working hours are 40 hours per week Monday to Friday and 1 in 3 Saturdays. About you You will be customer focused, target driven, a team player and always aiming to be the best. You will have a flair for talking and engaging with internal and external customers over the phone. You will be a natural at creating special customer experiences over the phone. You will have excellent communication and...

Permanent - Full Time We are looking to recruit a Customer Service Advisor to join our Customer Team at our Osprey House Hub in Chingford, London. About the Roles Using our contact centre script and system diagnosis tool, you'll be responsible for responding to a high volume of calls and emails, liaising with clients and capturing their information such as contact details, preferred contact method etc, as well as sub-contractors, suppliers and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You will excel in dealing with residents and help them to self-solve simple and low risk issues where possible. Using our MSi system, you'll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers...

We are Calisen - we own and manage essential energy infrastructure assets that offer smarter energy for all. Through smart metering, installation, data services, EV charging infrastructure, and the electrification of heat, we're creating a more sustainable future, bringing smarter energy to all in conjunction with our core business values. Calisen is in an exciting and strong position where we are seeing growth and development in all areas of the business, and we now have an exciting opportunity to join us as a Customer Service Advisor working within our lively and fast-paced call centre as part of our Emergency Team. As part of the Emergency Team, you'll be handling inbound calls from both customers and suppliers, ensuring swift action in metering emergencies, be it gas or electric. From booking appointments, advising on emergency situations, and following procedures to tackle dangerous metering issues such as a gas leak. Working closely with our field operatives and managers,...

We are looking for confident, motivated and people focused Customer Service Advisor's to join our professional team of Customer Service experts on a part-time basis. We are currently offering 16 and 20 hour a week contracts with flexibility around hours. Our customers and community mean everything to us here at Screwfix and our Contact Centre enable our customers and our stores to deliver a world class customer experience! This is to join our evening teams so availability would be required from 3pm across 4 evenings (Friday night availability will be required) Key Responsibilities : You’ll respond to customer service enquiries through both voice and non-voice contacts into the Customer Service Team. Exceeding customer expectations and delivering the best experience possible. You’ll take accountability of making key customer service decisions to resolve issues. Take ownership, balancing both the customer and business needs. Through coaching our customers you’ll...

Job Title:               Customer Service Advisor Reports to:            IOT Team Manager Department:         Operations            Location:               Cheshire, SK9 1NY (Hybrid working 4 office and1 home) Salary:                   up to £22,500 + Company and Personal Performance Bonus   Knowledge / Skills / Experience: All training will be provided. We require the candidate to have good organisational skills along with strong verbal and written skills. The candidate must also be confident on the telephone and must be competent in Microsoft Excel and Outlook. About Us: Founded in 2013 by a team of experienced telecommunications professionals, Zest4 have rapidly grown to become one of the UK’s leading providers of Unified Communications solutions. Through our strategic partnerships with industry leading communications providers, such as O2 (Zest4 are an O2 Joined-Up Communications Wholesale Partner), Vodafone, Gamma and Telefonica M2M, we offer flexible,...

Job Title:               Customer Service Advisor Reports to:            IOT Team Manager Department:         Operations            Location:               Cheshire, SK9 1NY (Hybrid working 4 office and1 home) Salary:                   up to £22,500 + Company and Personal Performance Bonus   Knowledge / Skills / Experience: All training will be provided. We require the candidate to have good organisational skills along with strong verbal and written skills. The candidate must also be confident on the telephone and must be competent in Microsoft Excel and Outlook. About Us: Founded in 2013 by a team of experienced telecommunications professionals, Zest4 have rapidly grown to become one of the UK’s leading providers of Unified Communications solutions. Through our strategic partnerships with industry leading communications providers, such as O2 (Zest4 are an O2 Joined-Up Communications Wholesale Partner), Vodafone, Gamma and Telefonica M2M, we offer...

Come and join us as a Customer Service Advisor and help us to exceed customer expectations and share our success in a committed and friendly environment The role: As a Customer Service Advisor, you'll be committed to delivering an outstanding level of service. The Customer Service Advisor will be able to communicate at all levels and provide a first class service to our customers. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way!Our Customer Service Advisor roles are often the first step into a rewarding career with us - we have many Advisors that have developed and successfully been promoted within our team or moved on to other parts of the business to achieve their career aspirations!Key Responsibilities: Dealing with all aspects of customer contact into the business,in a quick and timely mannerSourcing parts, processing orders, chasing orders and dealing with queries Maintain excellent relationships with...

Are you passionate about delivering exceptional customer service?Do you get a sense of achievement after resolving a situation?Do you have contact centre experience? If so, apply for the below job: Customer Services Advisor £24,000 - £28,000 Hybrid working (2 days in the office) Based near Bond Street Great company benefits Our client is a leading property management company who are looking to expand their Customer Service team. This Customer Service Advisor role will require you to liaise with customers over the phone and carry out any follow up administration. Alongside this, you will receive enquiries from a shared inbox and deal with these appropriately. The Customer Service team are focused on the quality they deliver and it's an exciting time to join them, as you can be part of their growing success. The ideal candidate will have prior experience working in a contact centre, be used to working to KPI's whilst delivering high level service. What...

At Calisen, we are dedicated to owning and managing essential energy infrastructure assets that promote smarter energy for everyone. Through our smart metering, installation, data services, EV charging infrastructure, and electrification of heat, we're fostering a more sustainable future. Our core business values drive us to bring smarter energy solutions to all. We're currently experiencing exciting growth and are looking for a part-time Customer Service Advisor to join our vibrant Data Services team. This role is ideally suited to those seeking a position that fits perfectly around school hours or other daytime commitments. About the Role As a Customer Service Advisor at Calisen, you'll play a key role in our busy call centre, handling calls from suppliers and customers, and delivering outstanding service. Your responsibilities will include collecting meter readings, scheduling appointments, and coordinating with various departments to resolve any issues. You'll also...

Job Title: Customer Service Advisor Location: Leicester Salary: £24,250 Job type: Full-time, permanent Are you Enthusiastic? Driven? Adaptable? Maybe looking for a career change? No Experience, No Problem. This can be an advantage and we provide full training! About Us AT Management (ATM) is an established contact centre which provides Customer Service/Sales solutions for major companies across the UK. We specialise in what we do and at the heart of our business are our people. We are an expanding business with offices in Leicester, Coventry, Stockport and Sligo and can offer strong development opportunities/career paths for the right individuals looking to join us. About the Role Due to significant growth, we are recruiting outstanding individuals to join our existing who make and receive calls in our Leicester office. You will be office-based, and we'll provide you with full training to ensure you've got all the tools for success. We are offering...

Join Our Team as a Customer Service Advisor! Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced, vibrant environment? If so, we have the perfect opportunity for you! We are actively seeking a dedicated and enthusiastic Customer Service Advisor to join our growing team. Key Responsibilities: As a Customer Service Advisor, you will play a pivotal role in ensuring our customers receive top-notch service. Your responsibilities will include: Customer Interaction: Engage with customers via various channels, including phone, email, and live chat, to address inquiries, resolve issues, and provide assistance. Problem Solving: Analyse customer concerns and proactively identify solutions, demonstrating excellent problem-solving skills to enhance customer satisfaction. Product Knowledge: Develop a deep understanding of our products and services to effectively guide customers through their queries and provide accurate...

Job Description Location - Norwich, NR3 Days & Hours - Monday to Friday, 37.5 hours a per a week ( Two shift patterns - 8.30am to 5pm then 9.00am to 5.30pm, alternative weeks) Employment Type - Full-time, permanent Connells Group is the UK's leading property services provider with over 85 brands nationwide. We offer a clear, defined career path, support to study for relevant job qualifications, and a fantastic reward and recognition scheme, all wrapped up in a fun and positive working environment. Duties and Responsibilities of a Customer Service Advisor : Managing your own portfolio of properties regarding maintenance and repairs etc. Providing exceptional levels of customer service, corresponding with tenants, landlords, contractors, and other professionals both verbally and in writing Delivering Property Management services in line with service level agreements, tenancy agreements, company standards, and industry best practice Being the point of contact for any...

About the Role Who we are Securitas Technology is a world-leading provider of integrated security solutions that protect, connect and optimise businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge and technology power our connected ecosystem of health, safety and security solutions and services. The opportunity Do you have a passion for helping people with the ability to make people feel listened to and valued? Are you looking for an opportunity where you can really make a difference and take ownership of a problem and see it through to the end? If you are a confident, compassionate and positive person who always delivers a first-class customer experience during difficult times this is the role for you Reporting to the Customer Experience Manager, as...

Jewson Warmley, a leading building materials distributor in Northern Europe, is on the hunt for a Yard Operative who's as passionate about great service as we are. We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays). Hours - 7.30 - 5.00 Monday to Friday and every other Saturday morning 8-12 Key Responsibilities Welcome customers to the branch and take an active interest in their projects Get to know our product lines so you can offer advice and help to customers, making the most of all customer interactions in line with our Jewson Values Help to prepare customer orders, load and unload customer and supplier vehicles using a Forklift Truck to minimise manual handling (training will be provided) Check incoming deliveries and report missing or damaged products Maintain stock levels in...

Job Title: Parcel Packer and Customer Service Representative Location: London Salary: £25k per annum Job type: Full Time, Permanent About Us: WholefoodsBox is a fast-growing online business dedicated to delivering high-quality, sustainable wholefoods to our customers' doorsteps. As we continue to expand, we are looking for a motivated and detail-oriented individual to join our team. This role offers significant growth potential, with opportunities to take on greater responsibility as the company evolves. Job Description: As a Parcel Packer and Customer Service Representative at WholefoodsBox, you will play a critical role in ensuring our customers receive their orders accurately and promptly. Your primary responsibilities will include packing parcels and providing excellent customer service. Additionally, if you have knowledge of marketing, SEO, or Google Merchant, there is potential for you to contribute to our digital marketing efforts. Key...

Job Title: Team Assistant - Policy and Public Affairs Location: London / Hybrid Salary : £23,000 - £28,000 per annum based upon experience, plus discretionary bonus and comprehensive benefits Job Type: Permanent, Full-Time techUK Overview: techUK is the trade association which brings together people, companies and organisations to realise the positive outcomes of what digital technology can achieve. With over 1000 members techUK creates a network for innovation and collaboration across business, government and stakeholders to provide a better future for people, society, the economy and the planet. By providing expertise and insight, we support our members, partners and stakeholders as they prepare the UK for what comes next in a constantly changing world. About the Role: We are looking for a proactive, enthusiastic and organised individual to support techUK's Policy team with administrative, communication and event production requirements. Working across...

Operate on the front line of service delivery within a busy 24/7 contact centre environment working with some of the countries well know charities as well as smaller key charity, government and 3rd sector organisations. Ensuring quality and performance levels meet and exceed expectations on challenging service lines. Work as key management figures with responsibility for the effective daily operations of their team including recruitment, onboarding, training and development activities. You will be required to: To provide a high level of customer service, assisting with customer enquiries and complaints, whilst also overseeing a team of customer service advisors To coach, develop and motivate the team and monitor their performance on a daily, weekly and monthly basis to ensure all personal targets are being achieved in accordance with QMS To ensure departmental KPI's are being achieved whilst adhering to SLAs To undertake 121's, meetings, appraisals and to comply with HR...

Join the Exciting World of Business Sales with Knightsbridge! Are you ready to take your sales career to the next level? Knightsbridge, one of the UK's top business sales brokers, is expanding, and we want YOU to be a part of our growing success story! As a key player within the K3 Capital Group (recently acquired by U.S. private equity firm Sun Capital), we provide nationwide services to business owners looking to sell their companies. With our HQ in Bolton, we're on the hunt for a dynamic Key Account Manager to join our thriving team! What You'll Be Doing: As a Key Account Manager (or Client Manager, as we call it internally), you'll be at the heart of our sales process - driving growth and success. Whether you're an experienced sales professional or looking for a fresh challenge, if you've got energy, ambition, and a passion for delivering exceptional customer service, we want to hear from you! Here's a glimpse of what your role will look like: Engage and...

We are looking for a proactive, client-focussed person to be the primary interface with selected employer partners, holding overall accountability for business partnering and key stakeholder relationships. You will be accountable for setting and leading the strategic direction and intent for programme delivery, as well as establishing and achieving objectives to realise the partnerships' full potential. You will provide leadership and direction for the Partnership Associates driving a consistent approach to maximise the revenue available. What will you be doing? Develop and implement strategic account plans to manage and grow accounts Retain partners, build strong, trusting relationships with a network of stakeholders across the partner's business. Understand partner needs and identify new business opportunities within your portfolio, analyse and review performance, spot trends in growth or decline and identify solutions to drive success Provide superior customer service,...

We are looking for a proactive, client-focussed person to be the primary interface with selected employer partners, holding overall accountability for business partnering and key stakeholder relationships. You will be accountable for setting and leading the strategic direction and intent for programme delivery, as well as establishing and achieving objectives to realise the partnerships' full potential. You will provide leadership and direction for the Partnership Associates driving a consistent approach to maximise the revenue available. What will you be doing? Develop and implement strategic account plans to manage and grow accounts Retain partners, build strong, trusting relationships with a network of stakeholders across the partner's business. Understand partner needs and identify new business opportunities within your portfolio, analyse and review performance, spot trends in growth or decline and identify solutions to drive success Provide superior customer service,...