£31,000 - £33,000 yearly
KIKO Milano
The Trafford Centre, The Trafford Centre, Trafford Park, Stretford, Manchester, UK
The Assistant Store Manager is our KIKO Ambassador and assists the Store Manager to drive customer experience, sales and business KPIs for the store in line with the KIKO Brand Strategy by leading and coaching the team. Takes full accountability for the store when the Store Manager is on leave. The UK team works in the spirit of Integrity, Respect, Accountability and Teamwork.
MAIN RESPONSIBILITIES - ASSISTANT STORE MANAGER PEOPLE MANAGEMENT
Coach and support the team to deliver customer experience and business goals
Recruit, on-board train and support the team to deliver the customer experience and business goals
Support in ensuring all the store planning and annual leave is in line with the business needs
Coach the team on: products, make up application technique and selling techniques in order to deliver the KIKO customer experience
Customer Experience / Business Management
Monitor that Business KPIs are in line with goals, set follow-up action plans...