22 customer service jobs found in Shoreham-by-Sea

IT Technical Support Analyst (1st/2nd Line) Fixed Term Contract ending October 2026 Shoreham-by-Sea- 5 days onsite per week Up to £40,000 equivalent About Focus Group Focus Group is a £300m-revenue technology services company backed by Hg Capital, supporting over 30,000 SME customers across the UK with their essential business technology. Following our $1bn valuation in 2024, we're scaling fast — and the people behind our technology are central to everything we do. The role We're looking for an experienced IT Technical Support Analyst to join us on a fixed term basis through to October 2026. Based full-time at our Shoreham office, you'll be joining a strong team of support engineers who are at the heart of delivering technical excellence for our many customers across the UK. Whether it's a tricky desktop issue or a more complex infrastructure problem, you'll bring sharp troubleshooting instincts and the know-how to see it through to resolution. What you'll be...

IT Technical Support Analyst (1st/2nd Line) Fixed Term Contract ending October 2026 Shoreham-by-Sea- 5 days onsite per week Up to £40,000 equivalent About Focus Group Focus Group is a £300m-revenue technology services company backed by Hg Capital, supporting over 30,000 SME customers across the UK with their essential business technology. Following our $1bn valuation in 2024, we're scaling fast — and the people behind our technology are central to everything we do. The role We're looking for an experienced IT Technical Support Analyst to join us on a fixed term basis through to October 2026. Based full-time at our Shoreham office, you'll be joining a strong team of support engineers who are at the heart of delivering technical excellence for our many customers across the UK. Whether it's a tricky desktop issue or a more complex infrastructure problem, you'll bring sharp troubleshooting instincts and the know-how to see it through to resolution. What you'll be...

We’re Hiring – Technical Support Advisor 2nd Line IT on a **4 month Fixed Term Contract** Salary – up to £40,000 Location – Shoreham-by-Sea Fixed Term Contract until October Job Level- Associate About Us: Established in 2003, Focus Group is one of the UK's fastest-growing tech providers, empowering over 30,000 businesses nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry. Job Purpose: Working as a Technical Support Advisor 2nd Line IT , you'll provide a first-class service to Focus Group customers through handling of 2nd line service queries as part of our Managed Services team. You'll provide advanced technical support and issue resolution. Key Responsibilities: Responsible for cases functionally escalated from 1st line, ensuring these are assigned and progressed in priority order. Be available for overflow calls from the 1st line team and as a minimum, to meet any agreed personal call targets....

We’re Hiring – Call Handler Salary – Up to £25,000 Location – Shoreham-by-Sea Key Benefits: Generous Holidays:  Enjoy 24 days of holiday, plus bank holidays and a special day off for your birthday. Give Back:  Enjoy paid volunteering days to support causes you care about. Referral Rewards:  Benefit from our Refer a Friend scheme and earn money for bringing great talent to our team. Social Events:  Join in on regular social events and connect with your colleagues in a fun and relaxed environment. About Us: Established in 2003, Focus Group is one of the UK's fastest-growing tech providers, empowering over 30,000 businesses nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry. Job Purpose: Join our dynamic and fast-paced team as a Call Handler! We're looking for enthusiastic individuals to thrive in a busy environment with high workloads. If you're ready to take on the challenge and make a difference,...

Welcome to Michael Jones, we're known for leading the way in Worthing and the surrounding areas. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 7 offices and over 50 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell and let their property. Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Lettings Valuer. This is a full-time, permanent position with our lettings team based in Worthing. Let's talk about the role. It involves: Taking a leading role within the team for business generation activities, to drive the organic growth of the business Conducting market appraisals for landlords, securing their instructions and maintaining a strong conversion ratio Supporting all functional aspects of the team, including tenancy progression, complaint resolution and customer service standards Leading team morning meetings...

Welcome to Michael Jones & Brand Vaughan, we're known for putting people first and matching them with wonderful places to live. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 7 offices and over 85 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property. Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Licensing Property Coodinator. This is a full-time, permanent position located in Worthing. You'll enjoy a standard workweek of 40 hours, Monday - Friday from 9:00am to 6:00pm The salary including OTE £25,000 - £29,000 subject to passed probation. Let's talk about the role. It involves: The purpose of this role is to ensure that a high level of service is provided to the clients and specific HMO legislation is adhered to. The Licensing Property Relationship Coordinator should be...

*Experienced Automotive Technician Wanted – Join the Tates Kia Family!* *Location:* Brighton (Tates Kia – Family-Owned Business) *Job Type:* Full-Time *Salary:* Competitive, dependent on experience *Start Date:* ASAP At Tates Kia, we pride ourselves on delivering outstanding customer service and high-quality vehicle maintenance – and we’re looking for an experienced Automotive Technician to join our friendly, professional team. As a family-owned company, we believe in treating our staff like family too. That means a supportive work environment, opportunities for growth, and recognition for a job well done. About the Role: As an Automotive Technician, you’ll be responsible for the diagnosis, repair, and servicing of Kia vehicles, ensuring all work is completed to the highest standards of safety and customer satisfaction. Key Responsibilities: * Carry out diagnostics, inspections, repairs, and services * Use diagnostic equipment to identify faults and resolve them efficiently *...

Vehicle Technician (Mechanic) – BMW Brighton £60,000 OTE (uncapped earnings) Time to switch up a gear? Be part of something better. Enjoy support that’s second to none as a Vehicle Technician (Mechanic) at Group 1 Automotive. With training at some of the best facilities in the industry, you’ll learn new skills while becoming an expert. And best of all, you’ll be part of a fun, friendly team that will support you every day. What we can offer you Enjoy 33 days of annual leave  (including bank holidays) to rest and recharge Save money every day with  our exclusive retail discounts Drive a great deal  with discounts on new and used cars, plus servicing offers **Plan for the years ahead **with our company pension scheme Balance home and work  with our industry-leading family-friendly policies designed to help you spend more time with the people that matter Commute for less  with our cycle-to-work scheme Prioritise your wellbeing  with dedicated...

Welcome to Brand Vaughan & Michael Jones, we're known for leading the way on the South Coast. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 12 offices and over 150 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell and let their property. We are looking for a Lettings Valuer, based in Brighton Marina and you will be working across two brands covering the South Coast. You will ollaborate closely with the associated lettings branch to drive new instructions from current and prospective landlords, helping to expand our market share in the area. Let’s talk about the role. It involves: Developing the Lettings Portfolio: Leading the business generation activities and growth of the department. Foster relationships with landlords, demonstrating the benefits of letting with us and supporting them in choosing our services. Client Advisor: Serve as...

Application Lead - ServiceNow CMDB/CSDM Internal Job Level Reference: Specialist) UK • Remote - £34,000-£42,000 (Dependant on experience) + benefits Focus Group is looking for an Application Lead (ServiceNow CMDB) to take ownership of the strategic development, configuration, and optimisation of our ServiceNow platform. You’ll act as the subject matter expert for CMDB and CSDM, driving platform performance, data integrity, and continuous improvement while aligning closely with business goals and customer outcomes. What you’ll do Own and deliver the roadmap for CMDB and CSDM, ensuring alignment with business and customer needs. Act as the technical authority for configuration data structure, classification, and integration across the organisation. Lead platform configuration, administration, and release management across BAU and project work. Design and optimise CMDB schema, data models, and workflows in line with best practice. Drive process efficiency...

As an Assistant Manager you will support your Store Leader to deliver excellent customer care and operational standards every day by connecting with customers to gain a deep understanding of their needs. Working across both retail and pharmacy, you will lead and inspire your team by demonstrating your leadership skills on the shop floor, showcasing how to provide brilliant service and care. Key responsibilities: You will lead your team to deliver business growth by providing care to our customers and patients You’ll be responsible for the performance and development of your team which you will deliver through regular coaching and reviews Deliver a sustainable and efficient retail and pharmacy business in your store to ensure stock availability, control costs, minimise loss and meet our customers’ expectations Conduct regular reviews, audits and risk assessments to protect patient and public safety Interpret data, trends and...

What you’ll be doing As a qualified Contact Lens Optician, you will be providing a high level of customer care and expert advice to make a real difference to our customers and keep them coming back. You will work in store across our clinics and the wider store to support the day to day operations, reporting to the Store Manager/Hub Manager. Key responsibilities Using your passion for delivering patient care you'll work with colleagues to deliver a positive customer journey.  Building longstanding relationships – not only with colleagues and customers but with healthcare professionals in the local community and explore the opportunities for delivering enhanced services  Using your up to date knowledge of Contact Lens technology and spectacle dispensing to train and develop the wider optical team.  Validating complex prescriptions and vulnerable groups and providing expert knowledge for patients with more specialist requirements.  Opportunity to supervise a Student...

What you’ll be doing As a qualified Contact Lens Optician, you will be providing a high level of customer care and expert advice to make a real difference to our customers and keep them coming back. You will work in store across our clinics and the wider store to support the day to day operations, reporting to the Store Manager/Hub Manager. Key responsibilities Using your passion for delivering patient care you'll work with colleagues to deliver a positive customer journey.  Building longstanding relationships – not only with colleagues and customers but with healthcare professionals in the local community and explore the opportunities for delivering enhanced services  Using your up to date knowledge of Contact Lens technology and spectacle dispensing to train and develop the wider optical team.  Validating complex prescriptions and vulnerable groups and providing expert knowledge for patients with more specialist requirements.  Opportunity to supervise a Student...

What you’ll be doing Our pharmacists make a real difference in the communities we look after, delivering trusted care, advice and services that put patients first. In this role, you’ll use your clinical expertise every day, surrounded by a brilliant team and tools. Key responsibilities Delivering NHS, locally commissioned, and private services using both in-store and digital tools Leading professional and legal standards for patient safety and pharmacy compliance Monitoring, evaluating, and continually improving standards of care and safety Working with the Store Manager to develop the capability of the wider healthcare team Growing talent that reflects the communities we serve; coaching, mentoring and supporting your colleagues every step of the way. Representing Boots within the local community and with healthcare professionals What you’ll need to have (our must-haves) Registered with the relevant pharmacy regulator (GPhC, PSNI, PSI) Strong communication and...

Role Overview: Join Our Team at Busy Bees – Leading Nursery Group in the UK Are you a passionate leader with a background in early childhood education and management? As an Assistant Centre Director at Busy Bees, you will support the Centre Director in overseeing the day-to-day operations of the centre. This is a fantastic opportunity for someone who thrives in a dynamic, fast-paced environment and wants to make a difference in the lives of children while leading a team towards educational excellence. About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part...

Operations is the heart and soul of everything Amazon does. It is thanks to effective operations that items are processed and dispatched to our customers on time. Being an Operations Lead/Supervisor gives you the chance to see how all the different parts of operations work and play a role in making sure everything runs smoothly. You’ll be the first point of contact for team members during their shift and help them follow the processes that your managers have put in place. This is a hands-on role, which will give you experience in using the tools and systems that make our operations successful. Key job responsibilities Measure and monitor workflows, track onsite performance, and provide important shift information to frontline management to ensure operational excellence across shifts Support and train employees to deliver great service and supervise them in their daily tasks Support the Shift/Area Manager with projects to improve processes, cultivate a safe working...

Job Title: Sales Support Executive – Energy Shoreham-by-Sea (Hybrid working available after training) Salary: £26,250 Department: Energy (Internal Job Level Reference: Associate) Who are Focus Group? Focus Group is one of the UK’s fastest-growing business technology providers, delivering essential services that keep businesses connected, supported, and performing at their best. From telecoms to energy, we pride ourselves on our people-first culture, strong growth, and creating real opportunities for our teams to build long-term careers. Join us at an exciting time... We’re looking for a Sales Support Executive to join our growing Energy team in Shoreham-by-Sea. This role is ideal for someone who enjoys working behind the scenes to make things happen—supporting a fast-paced sales environment while building valuable operational experience. It’s a hands-on, team-focused role where you’ll play a key part in keeping everything running smoothly. Importantly,...

Job Title: Sales Support Executive – Energy Shoreham-by-Sea (Hybrid working available after training) Salary: £26,250 (Internal Job Level Reference: Associate) Who are Focus Group? Focus Group is one of the UK’s fastest-growing business technology providers, delivering essential services that keep businesses connected, supported, and performing at their best. From telecoms to energy, we pride ourselves on our people-first culture, strong growth, and creating real opportunities for our teams to build long-term careers. Join us at an exciting time... We’re looking for a Sales Support Executive to join our growing Energy team in Shoreham-by-Sea. This role is ideal for someone who enjoys working behind the scenes to make things happen—supporting a fast-paced sales environment while building valuable operational experience. It’s a hands-on, team-focused role where you’ll play a key part in keeping everything running smoothly. Importantly, this isn’t a...

Business Development Manager | Where Ambition Gets Rewarded. Award-Winning Tech Scale-Up | £1bn Valuation | 30,000+ Customers (Internal Job Level Reference: Specialist) Who we are Focus Group is one of the UK's fastest-growing tech companies. £1bn valuation. 30,000+ customers. 1,300+ employees across 20 offices. We've grown from a regional telecoms reseller to a £1bn tech business in under 20 years. Backed by PE firm Hg, we're expanding through acquisition and organic growth — and our sales team is at the centre of that story. Our BDMs go to market with a full technology stack — Telecoms, IT, Cyber Security, Mobile — giving them the breadth to solve real business problems and build genuine long-term partnerships. Real success stories These aren't outliers. They're what happens when driven salespeople get the right environment, the right product, and a commission structure that actually works in their favour. Ruben | Joined Aug 2025 as BDM 200% over target in 6...

What you’ll be doing As an Optometrist at Boots, you’ll play a key role in delivering brilliant patient care – using the latest tech, working alongside experienced colleagues, and supporting your community with clinical excellence. Whether you're leading a clinic, responding to triage, or mentoring others, no two days are the same, and your growth never stops. Key responsibilities Leading clinics and delivering outstanding patient care Using the latest testing technology to assess eye health and provide expert advice Providing enhanced services, from triage support to advanced assessments, depending on store needs Offering clinical support to colleagues on the shop floor Collaborating with external healthcare professionals Keeping your clinical knowledge up to date and sharing it with others Playing a key role in your store’s leadership team, bringing energy...