24 customer service jobs found in Shoreham-by-Sea

We’re Hiring – Infrastructure and Patching Coordinator Salary – £30,000 - £37,000 (DOE) Location – Shoreham-by-Sea, Exeter or Manchester Key Benefits: Generous Holidays:  Enjoy 24 days of holiday, plus bank holidays and a special day off for your birthday. Give Back:  Enjoy paid volunteering days to support causes you care about. Referral Rewards:  Benefit from our Refer a Friend scheme and earn money for bringing great talent to our team. Social Events:  Join in on regular social events and connect with your colleagues in a fun and relaxed environment. About Us: Established in 2003, Focus Group is one of the UK's fastest-growing tech providers, empowering over 30,000 businesses nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry. Job Purpose: We’re looking for a skilled 2nd Line IT professional to step into a Customer Infrastructure & Patching Coordinator role - combining hands‑on technical...

We’re Hiring – Delivery Coordinator Salary – Up to £25,000 per annum (DOE) Location – Shoreham-by-Sea - Hybrid Key Benefits: Generous Holidays:  Enjoy 24 days of holiday, plus bank holidays and a special day off for your birthday. Give Back:  Enjoy paid volunteering days to support causes you care about. Referral Rewards:  Benefit from our Refer a Friend scheme and earn money for bringing great talent to our team. Social Events:  Join in on regular social events and connect with your colleagues in a fun and relaxed environment. About Us: Established in 2003, Focus Group is one of the UK's fastest-growing tech providers, empowering over 30,000 businesses nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry. Job Purpose: We’re looking for an experienced Delivery Coordinator to join our Connectivity Hub on a 6-month fixed-term contract. This is a fast-paced, hands-on role where you’ll take ownership of...

We’re Hiring – Delivery Coordinator Salary – Up to £25,000 (DOE) Location – Shoreham-by-Sea Please note - This is a 6‑month fixed‑term contract, with a planned start date in early May. Key Benefits: Generous Holidays:  Enjoy 24 days of holiday, plus bank holidays and a special day off for your birthday. Give Back:  Enjoy paid volunteering days to support causes you care about. Referral Rewards:  Benefit from our Refer a Friend scheme and earn money for bringing great talent to our team. Social Events:  Join in on regular social events and connect with your colleagues in a fun and relaxed environment. About Us: Established in 2003, Focus Group is one of the UK's fastest-growing tech providers, empowering over 30,000 businesses nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry. Job Purpose: We’re looking for an experienced Delivery Coordinator to join our Connectivity Hub on a 6-month fixed-term...

Customer Onboarding & Transition Specialist Hybrid Working ideally from Shoreham-by-Sea Head Office Potential to work from other offices: Exeter/Birmingham/Manchester Some UK-wide customer travel expected Salary £40,000 + Benefits Own the journey that sets customers up for success The first 90 days of a customer relationship are critical. We're looking for someone who can orchestrate seamless transitions for businesses moving their IT Managed Services to Focus Group – combining technical knowledge, project coordination, and genuine customer focus to ensure every onboarding is exceptional. What you'll actually do You'll be the person responsible for taking new customers from signed contract to fully integrated, confident service users. This isn't just project management or technical delivery – it's complete ownership of customer success during the most critical phase of their journey with us. You'll lead end-to-end transitions from incumbent providers, building...

Business Development Executive | Launch Your B2B Sales Career Want to build a six-figure sales career from the ground up? Start here What Happens Next? Next available intakes - March & April 2026 Who we are At Focus Group, we’re powering the digital workplace for over 30,000 UK businesses – and we’re just getting started. With a $1bn valuation and 1,300+ employees across 20 offices, we’re one of the UK’s fastest-growing tech companies. We believe our people are our biggest asset, and we’re building a high-energy, high-reward environment for ambitious individuals to thrive. If you’re looking to launch or grow your sales career in tech, this is your chance to join a supportive, driven team where you can progress fast and earn big. The Opportunity: Your Launchpad to… Focus Group isn't just another sales job; it's a structured career pathway with proven progression. Our top performers have built incredible careers from zero sales experience. The success stories...

Job Title: Business Development Executive Reporting to: Regional Business Development Executive Manager Location: Shoreham (BN43 6PA) Salary - £25k + Commission I 1st Year OTE Circa £35,000 I £40k-£50k year 2 What Happens Next? Next available intakes - March & April. Join our team as a Business Development Executive at Focus Group Who we are At Focus Group, we’re powering the digital workplace for over 30,000 UK businesses – and we’re just getting started. With a $1bn valuation and 1,000+ employees across 16 offices, we’re one of the UK’s fastest-growing tech companies. We believe our people are our biggest asset, and we’re building a high-energy, high-reward environment for ambitious individuals to thrive. If you’re looking to launch or grow your sales career in tech, this is your chance to join a supportive, driven team where you can progress fast and earn big. What we’re looking for The ideal candidate is a self-starter with the motivation to succeed,...

McCarthy & Stone are recruiting a Care Assistant to join the team at our Neptune House development in Worthing, West Sussex. Built in 2018, Neptune House is a Retirement Living Plus development that consists of 59 apartments with the over 70's in mind, providing excellent on-site facilities and set within beautiful grounds.  Hourly rate: £13.26 per hour, plus earn up to an additional £1.30 for working evening and weekend hours  Hours: 20 per week   About the role:  As a Care Assistant you will provide the highest quality of individual care to our residents enabling them to live later life well. You will deliver housekeeping and domestic support across the general estate, including apartment cleans. Duties will be varied and include supporting and encouraging our residents to take part in a wide range of activities that support their health and wellbeing. You will help them to book appointments,  arrange transport and where necessary, escort them on visits and...

Welcome to Michael Jones, we're known for leading the way in Worthing and the surrounding areas. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 7 offices and over 50 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell and let their property. Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Lettings Valuer. This is a full-time, permanent position with our lettings team based in Worthing. Let's talk about the role. It involves: Taking a leading role within the team for business generation activities, to drive the organic growth of the business Conducting market appraisals for landlords, securing their instructions and maintaining a strong conversion ratio Supporting all functional aspects of the team, including tenancy progression, complaint resolution and customer service standards Leading team morning meetings...

Welcome to Michael Jones & Brand Vaughan, we're known for putting people first and matching them with wonderful places to live. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 7 offices and over 85 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property. Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Licensing Property Coodinator. This is a full-time, permanent position located in Worthing. You'll enjoy a standard workweek of 40 hours, Monday - Friday from 9:00am to 6:00pm The salary including OTE £25,000 - £29,000 subject to passed probation. Let's talk about the role. It involves: The purpose of this role is to ensure that a high level of service is provided to the clients and specific HMO legislation is adhered to. The Licensing Property Relationship Coordinator should be...

*Experienced Automotive Technician Wanted – Join the Tates Kia Family!* *Location:* Brighton (Tates Kia – Family-Owned Business) *Job Type:* Full-Time *Salary:* Competitive, dependent on experience *Start Date:* ASAP At Tates Kia, we pride ourselves on delivering outstanding customer service and high-quality vehicle maintenance – and we’re looking for an experienced Automotive Technician to join our friendly, professional team. As a family-owned company, we believe in treating our staff like family too. That means a supportive work environment, opportunities for growth, and recognition for a job well done. About the Role: As an Automotive Technician, you’ll be responsible for the diagnosis, repair, and servicing of Kia vehicles, ensuring all work is completed to the highest standards of safety and customer satisfaction. Key Responsibilities: * Carry out diagnostics, inspections, repairs, and services * Use diagnostic equipment to identify faults and resolve them efficiently *...

IT Onsite Technical Support Engineer 📍 Client Site-Based - Brighton | 💼 Permanent | 🔧 Microsoft Technology Focus Be the technical hero clients rely on Some IT roles keep you at a desk. This one puts you at the frontline of client success—solving complex challenges, preventing problems before they happen, and being the trusted technical expert that businesses depend on. At Focus Group, we're a fast-growing PE-backed Microsoft partner with 1,300 employees delivering seamless IT operations for ambitious organisations. This role gives you ownership of technical excellence at a key client site, where your expertise directly shapes their experience and success. What makes this role different You won't be stuck in reactive fire-fighting mode. This is a proactive, strategic technical position where you'll combine hands-on problem-solving with service improvement initiatives. You're the technical authority for us on-site—managing everything from complex incidents to health...

Vehicle Technician (Mechanic) – BMW Brighton £60,000 OTE (uncapped earnings) Time to switch up a gear? Be part of something better. Enjoy support that’s second to none as a Vehicle Technician (Mechanic) at Group 1 Automotive. With training at some of the best facilities in the industry, you’ll learn new skills while becoming an expert. And best of all, you’ll be part of a fun, friendly team that will support you every day. What we can offer you Enjoy 33 days of annual leave  (including bank holidays) to rest and recharge Save money every day with  our exclusive retail discounts Drive a great deal  with discounts on new and used cars, plus servicing offers **Plan for the years ahead **with our company pension scheme Balance home and work  with our industry-leading family-friendly policies designed to help you spend more time with the people that matter Commute for less  with our cycle-to-work scheme Prioritise your wellbeing  with dedicated...

Welcome to Brand Vaughan & Michael Jones, we're known for leading the way on the South Coast. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 12 offices and over 150 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell and let their property. We are looking for a Lettings Valuer, based in Brighton Marina and you will be working across two brands covering the South Coast. You will ollaborate closely with the associated lettings branch to drive new instructions from current and prospective landlords, helping to expand our market share in the area. Let’s talk about the role. It involves: Developing the Lettings Portfolio: Leading the business generation activities and growth of the department. Foster relationships with landlords, demonstrating the benefits of letting with us and supporting them in choosing our services. Client Advisor: Serve as...

IT Account / Business Development Manager | Consultative Solutions Closer £65-80k+ OTE Year 1 I £80k-£100k Year 2 Award-Winning Tech Scale-Up | £1bn Valuation | 30,000+ Customers Experienced B2B closer? We'll teach you IT – you bring the closing skills. The Opportunity Focus Group (£1bn valuation, 30,000+ customers) needs an IT Account / Business Development Manager to identify whitespace opportunities, build relationships across complex organizations, and close consultative IT deals within our customer pod structure. This is all about running a consultative sales process, qualifying opportunities and closing. Your pod generates opportunities – you qualify, shape solutions, and close. What You'll Do Conduct consultative discovery meetings and shape tailored IT solutions Navigate multi-stakeholder environments (IT managers, CTOs, CFOs) Build ROI business cases and close deals £10k-£100k+ Identify expansion opportunities within existing accounts Collaborate...

🚀 Commercial BI Analyst £40,000–£45,000 Hybrid | Shoreham-by-Sea Are you a data-savvy analyst who loves turning numbers into stories that drive real business decisions? We're looking for a Commercial Business Intelligence Analyst to join Focus Group's growing Data & Analytics team. About Focus Group Focus Group is a £300m-revenue, 1,300-person technology services company backed by Hg Capital. Following our $1bn valuation in 2024, we're scaling fast — and data is at the heart of that growth. With 30,000 SME customers and a portfolio expanding through strategic acquisitions, our analytics function sits at the very core of what comes next. The Role This is a high-visibility position, working directly with Finance and Sales leaders — and presenting to the Board and Executive Leadership Team. You'll be helping shape the decisions that drive a £300m business forward, using a modern analytics stack including Snowflake, dbt, and Power BI . 📍 Based at our HQ in...

QA Analyst Technology · Shoreham-by-Sea (Hybrid) · Up to £30,000 📍 1 day HQ / 4 days WFH  |  💰 Up to £30,000  |  📅 Permanent ABOUT FOCUS GROUP Focus Group is a £300m-revenue, 1,300-person technology services company backed by Hg Capital — freshly valued at $1bn in 2024 and scaling fast. We serve 30,000 SME customers across the UK and we're investing heavily in the people and technology that will take us to the next level. THE OPPORTUNITY Quality is at the heart of everything we build. As a QA Analyst, you'll be part of the testing strategy for Focus Group's portfolio of internal applications — working hand-in-hand with our development team to make sure every release is stable, reliable, and fit for purpose. If you love finding problems before anyone else does, this role was made for you. WHAT YOU'LL DO Write test plans against acceptance criteria from scope documents Carry out acceptance, regression and smoke testing Build and integrate automated tests...

Change Management Lead Drive transformation that actually sticks. 📍 Location:  Shoreham-by-Sea (hybrid – 2–3 days in office) 💰 Salary:  Up to £60,000 per annum 📄 Type:  Full-time, Permanent About Focus Group Focus Group is a £300m-revenue, 1,300-person technology services company backed by Hg Capital. Following our $1bn valuation in 2024, we're scaling rapidly — investing in AI, acquiring strategically, and transforming how we operate to serve 30,000 SME customers better than anyone else in the market. This is not a business in maintenance mode. We're building something significant, and we need people who want to be part of that. The Role We're looking for a Change Management Lead to own the people side of our transformation programme — not just to write the plans, but to make sure change actually lands. That means holding project teams accountable, managing risk across the portfolio, getting hands-on where it matters, and constantly improving how we do...

Channel Manager | Competitive base salary + Commission Award-Winning Tech Scale-Up  |  £1bn Valuation  |  30,000+ Customers Drive growth across Focus Group’s connectivity portfolio in a high-impact role, working closely with the Head of Network Services to support and enable BDMs. You’ll play a key part in increasing adoption, revenue, and margin through hands-on commercial support and sales enablement.   Key Responsibilities Sales Enablement & Frontline Support Create and maintain sales enablement materials, including battlecards, objection handlers, ROI calculators, and competitive guides. Deliver regular product and commercial training sessions to BDMs and regional teams. Act as the primary commercial support contact for connectivity opportunities, providing guidance on complex deals and tender responses. Support BDMs with customer presentations, deal qualification, and sales playbook implementation. Revenue Growth & Account Development Identify...

📢 We're hiring Talent Acquisition Advisor – Operations Up to £40,000 Hybrid, Shoreham-by-Sea We're Focus Group — a £300m, PE-backed technology business serving over 30,000 SME customers across the UK. We've just hit a $1bn valuation and we're not slowing down. Our Talent Acquisition team is at the heart of how we scale, and we're looking for someone brilliant to join us. This isn't a tick-box recruitment role. It's an opportunity to own a real remit, build genuine partnerships with hiring managers, and make a tangible impact on one of the UK's fastest-growing tech businesses. What you'll be doing: 🔍 Running end-to-end recruitment for Operations roles — from briefing through to offer 🎯 Proactively sourcing and engaging passive candidates via LinkedIn Recruiter and talent networks 🤝 Acting as a trusted advisor to hiring managers, bringing market insight and honest challenge 📊 Using data to track performance and continuously improve how we hire 🌱...

📢 We're hiring | Senior People Advisor – Operations Up to £50,000 Hybrid, Shoreham-by-Sea We'll be honest — this isn't a role for someone who wants to sit in a support function waiting for cases to land. This is a role for someone who wants to own a real people remit, shape how a large operational function runs, and genuinely influence the direction of a fast-growing business. Here's a bit about us Focus Group is one of the UK's fastest-growing independent tech businesses. We're £300m in revenue, 1,300 people strong, and backed by Hg Capital following our $1bn valuation in 2024. We serve over 30,000 SME customers across the UK and we're not slowing down. Our People & Culture team plays a central role in how we scale — and right now, we're looking for a Senior People Advisor dedicated to our Operations function. What does the role actually look like? You'll be the go-to for people managers across Operations. That means owning ER casework end-to-end,...