239 customer service advisor jobs found in London

We love what we do, we’re proud of our brand and excited for the future.   TrustFord is the largest Ford dealership in Europe and part of the Ford Motor Company. One of the most famous brands in the world, we have a long history to be proud of and a secure and exciting future to look forward to. We love what we do – whether that’s working with incredible cars and vehicles, driving the standard in customer care, or helping our business invest and innovate in new areas. We are looking for an Apprentice Customer Service Advisor to join the team.  The successful candidate will learn to deliver an efficient reception service ensuring a high standard of customer satisfaction. Join us, and you'll soon discover that we'll invest both in our business and in you. From a comprehensive training and development programme (including a week at our residential induction academy) to a performance-related bonus, 33 days' holiday, and other great benefits we'll give you the rewards you...

We enjoy working together and can always rely on each other’s support.   We like the people we work with and respect how good they are at their jobs. We’re all part of a big network with lots of opportunity, but each location also has its own thriving family, built on co-operation and openness. You’ll be part of a great team who will always support you, and make sure you feel fully informed about the direction of the business and your role in it. We are looking for a Customer Service Advisor  who has the ability to work to deadlines and handle sensitive and confidential information. You'll have excellent communication skills and experience in a selling/customer service environment.  In addition to a strong people background we are looking for applicants who can demonstrate drive, commitment and enthusiasm along with willingness to contribute to your team and more importantly your customers.  Join our friendly local team, and you'll soon discover that we'll invest both...

We enjoy working together and can always rely on each other’s support.   We like the people we work with and respect how good they are at their jobs. We’re all part of a big network with lots of opportunity, but each location also has its own thriving family, built on co-operation and openness. You’ll be part of a great team who will always support you, and make sure you feel fully informed about the direction of the business and your role in it. We are looking for a Customer Service Advisor  who has the ability to work to deadlines and handle sensitive and confidential information. You'll have excellent communication skills and experience in a selling/customer service environment.  In addition to a strong people background we are looking for applicants who can demonstrate drive, commitment and enthusiasm along with willingness to contribute to your team and more importantly your customers.  Join our friendly local team, and you'll soon discover that we'll invest...

The hourly rate for this role is £13.02 and up to £15.10 across selected locations within London. The hourly rate will increase after 6 months in role. Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and you’re looking to gain some valuable experience, or you have experience with retail and you’re looking for a new challenge, this could be the start of a new career with us. About the role You will work onsite and report into the Assistant or Store Manager and your role could be to help on the tills, advise our customers, or work in our back shop. You will also: Help our customers and put them at ease; whether that’s listening to find out more about them, answering questions and giving great advice on our fantastic products, recommending items they hadn’t considered or simply offering a basket - it's the little things that make a difference Get to know our in-store offers and schemes and promote them - the more info we can give...

Shape the future of distributed systems by helping customers design resilient, scalable messaging architectures in the cloud. Turn complex integration challenges into elegant event-driven solutions that keep businesses moving at any scale. You'll work directly with customers navigating the world of asynchronous communication — whether they're decoupling microservices, building real-time notification platforms, or migrating from on-premises message brokers to the cloud. Your deep expertise in messaging patterns and protocols will help organizations choose the right tool for the job and architect solutions that are reliable, cost-effective, and built to grow. This isn't a generalist role. You'll be the go-to expert for Amazon SNS, Amazon SQS, Amazon MQ, and the broader messaging ecosystem — including open-source technologies like RabbitMQ, Apache ActiveMQ, and MQTT-based architectures. You'll guide customers through trade-offs between managed services and self-managed alternatives,...

We are looking for a customer-obsessed Senior Principal Software Development Engineer to join our Engineering Services team. As Amazon's most distinguished individual contributors, Senior Principal Engineers are forward-thinking technical leaders whose architectural decisions and strategic influence shape the direction of entire organizations. In this role you will own the long-term technical strategy and architecture for the P&S Engineering Services portfolio — the cloud-native, production-ready software and infrastructure that our customers integrate into their own offerings — while simultaneously driving cross-organizational alignment on the most critical, ambiguous, and high-stakes technical challenges ProServe faces. You will serve as a trusted technical advisor to Director and VP-level leadership, translating complex business goals into technology investments that yield measurable competitive advantage. You will personally tackle the hardest unsolved problems — those that...

At Amazon we’re on the lookout for the curious, those who think big and accept challenges, willing to come build the future with us. AVS is a paid B2B service that aims at helping strategic brands partner with Amazon to grow their business. As an Associate Account Manager (internally referred to as Brand Specialist), you will gain 360-degree exposure to all areas of e-commerce from local to Pan-EU level, owning the relationship with your brand and structuring with them both a short- and long-term strategy oriented at brand’s growth and Customer Satisfaction. You will own your vendors' annual business plans (Vendor Growth Plans), using data-driven insights to build customer-centric strategies that create value for both end customers and your vendor partners.  You will act as a trusted advisor to your vendors, providing guidance on selection, promotional activities, and growth strategies. You will monitor and work on success metrics daily, and ensure the brand’s experience of the AVS...

Amazon Web Services (AWS) is seeking a Deal Specialist for the Strategic Customer Engagements (SCE) team. This is a unique opportunity to engage with AWS customers on strategic opportunities, increase the growth of AWS and to establish AWS as their key cloud technology provider. As a Deal Specialist you will partner with AWS Service teams to develop commercial business models. You will inspire and influence AWS customers, field sales executives, and other internal stakeholders to empower our customers to address business challenges and develop innovative solutions. As a Deal Specialist you will create actionable strategies, develop and shape opportunities, and lead large, complex, or highly competitive deal engagements through negotiations and closure. You will continuously pressure-test whether those frameworks still reflect the environment in which you are operating. This highly visible role will own alignment with C-level executives, IT teams, and multiple lines of business to...

Job Purpose: Primary technology advisor, customer facing lead and escalation point for all aspects of D&T as it relates to the growth and operation of the GWS account. Drive the technology roadmap, innovation agenda, and operational excellence, ensuring alignment with client outcomes, growth objectives, and CBRE's GWS strategy. Key Tasks: Key Responsibilities: Maintaining and effectively communicating CBRE's perspective, position and strategy for technology to account leadership and client stakeholders Risk identification, quantification and mitigation recommendations around the technology solution (information security, technical, transition, operation) Driving new D&T technology initiatives driven by D&T and others that are relative to the account and sector's priorities (ie. IFM Hub) CMMS strategy and accountability including administration and delivery Direct other technology and analytics resources on the Account including training requirements...

Would you like join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we’re looking for a Senior Technical Account Manager (TAM) to support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Data Analytics, Application-level services, Networking, Serverless and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises. As a Senior TAM, you will help craft and execute strategies to drive customer adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, Cloud Front CDN, IoT and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s...

Are you a customer-obsessed builder with a passion for helping enterprises unlock transformative value from Generative AI? Do you combine deep technical proficiency in GenAI — foundation models, Amazon Bedrock, agentic architectures — with the business acumen to land AI transformation programmes tied to real customer outcomes? Do you thrive at the intersection of technology strategy and commercial execution? Join the EMEA Go-to-Market Specialist Team to lead the GenAI transformation agenda across one of AWS's highest-growth and most strategic domains. The Worldwide Specialist Organization (WWSO) is part of AWS Sales, Marketing, and Global Services (SMGS). We work backwards from our customers' most complex and business-critical problems to build and execute go-to-market plans that turn AWS ideas into multi-billion-dollar businesses. WWSO teams include business development, specialist solutions architecture, and go-to-market. This is a Principal-level GenAI GTM Specialist role...

Amazon Web Services (AWS) is one of the fastest-growing and profitable business segments within Amazon. As the world's most comprehensive and broadly adopted cloud platform, AWS is disrupting the traditional infrastructure market and redefining how organizations consume technology. We strive to be the most customer-centric company on Earth, and to get there, we need the most talented, bright, and driven people on our team. We are seeking an experienced HR leader to support a growing AWS business segment that provides critical services for key customers in highly regulated industries. If you want to help us build the future of cloud computing, this is your chance to make history! We are seeking a Senior HR Business Partner for Amazon EMEA to drive HR excellence in this dynamic tech environment. You'll collaborate with business leaders to execute HR strategies that support business goals and enhance employee experience, while leading Pan-EMEA strategic projects with senior...

We are seeking a Sr Customer Solutions Manager (CSM) to join our Global Energy Industries team to work with one or more of the largest Energy industry customers. In this highly visible position, the CSM is a thought leader that acts as a trusted customer advisor ensuring all AWS teams are working together effectively to deliver transformational outcomes for the customer. We help large global Energy organizations understand best practices around adopting advanced cloud-based solutions, and migrating existing workloads to the cloud. Together with customers we help shape and execute a strategy to build mindshare and broaden the use of AWS within energy firms. At AWS we value critical thinking, self-motivation, and the ability to deal with ambiguity. We love people who innovate, use data to make decisions, and can express themselves thoughtfully. Are you passionate about shaping the future of the Energy industry by translating customer’s objectives to actions that realize long-term...

Drive the future of analytics and data intelligence by designing architectures that turn raw data into actionable insights at scale. As a Senior Analytics Solutions Architect, you'll partner with customers to architect end-to-end analytics platforms from data lakes and lakehouses to real-time streaming pipelines, business intelligence, and advanced analytics leveraging the breadth of AWS's analytics portfolio including Amazon Redshift, Athena, EMR, Glue, Kinesis, QuickSight, and OpenSearch. You'll serve as a trusted technical advisor to enterprise customers navigating complex analytics modernisation challenges whether migrating from legacy on-premises data warehouses, building unified data platforms, implementing streaming analytics, or operationalising ML-ready data foundations. You'll translate ambiguous business requirements into scalable, cost-effective analytics architectures that accelerate time-to-insight. You will join a team of specialist Solutions Architects who live...

This role sits within the Applied AI Solutions Architecture team, which is a part of the AWS Specialist and Partner Organization (ASP). We are the technical bridge between Amazon Connect customers and the service teams building the next generation of AI-powered contact center capabilities. Our team operates at the forefront of agentic AI adoption, helping customers become production-ready with Amazon Connect's Unlimited AI features. Specialist Solutions Architects (SSAs) are technologists with deep domain-specific expertise, able to address advanced concepts and feature designs. As part of the AWS sales organization, SSAs work with customers who have complex challenges that require expert-level knowledge to solve. SSAs craft scalable, flexible and resilient technical architectures that address those challenges. This might involve guiding customers as they refactor an application or designing entirely new cloud-based systems. Do you enjoy solving novel and unique technical...

Does helping Solutions Architects and Customer Solutions Managers succeed, solving complex technical challenges, and delivering results with data-driven insights and thoughtful collaboration alongside a talented team reflect your strengths? Picture yourself at the forefront of AWS technical innovation, where your enablement strategies directly equip and enable technical field teams to transform how they serve customers and accelerate the delivery of customer outcomes. Amazon Web Services is continuing to pioneer and transform our workforce and Worldwide Field Enablement is seeking a Technical Enablement Lead to equip and enable Solutions Architects and Customer Solutions Managers with the right tools, training, coaching, processes, & other enablement programs that enable AWS teams to better serve customers and grow the business. This role encompasses both designing project plans that will accelerate each initiative, while also tactically implementing each program individually...

Would you like to shape the future of cloud computing by identifying and working with the most promising early-stage startups and venture capital firms in UK and Ireland? Do you have the technical depth, business acumen, and investment insight to help establish AWS as the foundation for the next generation of technology companies? Trusted by more startups around the world, AWS makes the power of cloud computing accessible to all. We give founders everywhere access to the same technology that powers the world's largest companies. With nearly 20 years of experience, gained from supporting hundreds of thousands of startups, the AWS Startups team helps founders prove that their world-changing ideas are possible, at any stage of growth, and any level of funding. This is why more startups, and over 80% of unicorns, choose to launch on AWS. As a Senior Startup Investor Manager within AWS, you will work with venture capital firms and angel investors to accelerate portfolio company...

Amazon Web Services (AWS) is the pioneer and recognized leader in Cloud Computing. Our web services provide a platform for IT infrastructure in-the-cloud that is used by hundreds of thousands of developers and businesses around the world. The EMEA AWS Global Sales (AGS) Strategy Team architects the future of cloud computing across EMEA, influencing how thousands of organizations - from innovative startups to Fortune 500 companies - leverage AWS's 200+ services to transform their businesses. These strategic initiatives help define how AWS serves millions of customers across diverse markets and industries, driving cloud adoption and digital transformation across the region. In the EMEA Strategy team, we work closely with our internal business leaders to glean their knowledge, incorporate data from external sources, and develop our own insights to inform and drive change across our EMEA sales organization. As we operate in a hypergrowth environment where speed meets scale, you'll help...

Startup Solutions Architects work hand in hand with AWS customers to help them make the most of the Cloud. They are at the crossroads of business and technology and engage with startups of different stages. Supporting the overall technical relationship between customers and AWS, they work to understand the customer's business needs and give prescriptive guidance on how to create business value with technology. Solutions Architects also have broader impact at scale, taking a supporting role in creating and presenting technical content and best practices. In this role you will get to practice your creativity, linking technology to tangible solutions and educating AWS customers about the art of the possible. You will have the opportunity to produce cloud-native reference architectures for a variety of use cases. You will have the support to grow your expertise in industry and technology areas of depth. Every day you will be learning something new from your customers, your peers and...

As an Amazon Web Services (AWS) Sr. Customer Solutions Manager, you will be responsible for helping to guide the largest and most complex AWS UK&I customers along their multi-year journey to the cloud. In this new, highly visible position, you will ensure that all AWS teams are working together effectively and efficiently to deliver outcomes for the customer. In the role, you will be a critical partner to our UK&I customers, leveraging your delivery experience with large scale transformations and helping shepherd them through their stages of AWS adoption. Guiding the customer through the operational, educational and governance aspects of a successful AWS cloud journey. You will interface with customer and AWS leadership, driving collaboration between the other core account groups (Sales, Support, Solutions Architecture and Professional Services), product/engineering teams, and customer teams, planning and supporting major workload migrations. You will translate strategic...