Zest Car Rental
Dereham, UK
About Us Zest Car Rental is an award-winning holiday car hire specialist, known for putting customers first. As the only company in our sector to be a Which? Recommended Provider, we pride ourselves on delivering outstanding service every step of the way. The Role We're looking for a Customer Happiness Executive to help deliver brilliant experiences before, during, and after our customers' trips. You'll handle bookings, solve problems, and make sure every customer feels supported and valued. What You'll Be Doing Supporting customers via phone, email & live chat Managing bookings, amendments & cancellations Solving queries and turning problems into positive experiences Building rapport and spotting opportunities to add value Going the extra mile to exceed expectations every time What We're Looking For Customer service experience (office/contact centre) Great communicator with a friendly, confident manner Calm under pressure, empathetic, and...