18 customer service jobs found in Edinburgh

*About us* The Edinburgh Boiler Company is a rapidly growing business with a strong commitment to customer satisfaction and quality. We provide premium heating solutions across Edinburgh and the surrounding areas. We are Scotland’s leading boiler installation company with an excellent reputation for customer service and great rates of pay. _Lead Gas Engineer - Boiler Installer_ We are currently increasing our workforce due to demand and continuous growth and have an exciting opportunity for an experienced Lead Boiler Installation Engineer to oversee our growing team of engineers. You will be part of a fast paced Installations team, working primarily on domestic one day boiler replacements and two/three day conversions. The applicant must be Gas Certified and be fully competent in all types of boiler installations, conversions and heating installations. *The applicant MUST have the following qualities:* * Must be Gas Safe registered * Must have at least 5+ years experience *...

*Pay:* £28,060.00-£40,000.00 per year *Job Title:* Gas Service and Repair Engineer - Edinburgh Area *Company:* WM Donnelly & Co Ltd *About Us* WM Donnelly & Co Ltd is a leading provider of heating and plumbing services across the West of Scotland. We pride ourselves on delivering high-quality workmanship and excellent customer service. Due to continued growth, we are looking for an experienced (At least 5 years) *Gas Service and Repair Engineer* to join our team, working within the Edinburgh area. *Key Responsibilities* * Service and repair domestic gas appliances and heating systems * Diagnose faults and carry out effective repairs * Ensure all work complies with current safety and industry standards * Deliver excellent customer service * Complete job reports and documentation accurately *Requirements* * ACS qualifications: CCN1, CENWAT, CPA1 (additional certs a bonus) * Gas Safe registered * Proven experience in domestic gas servicing and repairs * Strong...

About the role As an Assistant Manager at Boots Opticians, you will lead and inspire your team to deliver an exemplary customer journey. You will play an important role within your store, working closely with the Store Manager, to create and deliver the commercial plan to help the business to grow and change for the better. Working across the whole store, your days will be full of variety. You will be involved in everything from customer service, store operations as well as the clinical activities which include patient pre-screening, dispensing, accuracy checks and much more. You will manage a team with a variety of experience and clinical knowledge, providing you with the opportunity to help them develop their knowledge, skills and shape their future careers. This also includes completing management tasks such as creating and maintaining rotas, return to work reviews and performance management. We will support you in completing our industry leading ‘Step into...

The hourly rate for this role is £13.56 and up to £15.59 across selected locations within London. No previous experience required & full training will be provided. Do you have a passion for health, wellness, and making a difference? If you enjoy connecting with people, building trust naturally, and helping them find exactly what they need, this could be the role for you. As a Health and Wellness Sales Advisor, you’ll combine expert product knowledge with customer service skills to drive sales and make a real impact on customer wellbeing. You’ll be on the shop floor, creating personalised experiences, sharing expert advice, and helping customers discover solutions that really work for them - all while supporting sales through genuine, feel-good service. You’ll receive full training and the opportunity to complete our Healthcare Training Programme, giving you the skills to thrive. Whether customers are seeking relief, guidance, or ways to boost their wellness routines,...

We are looking to hire a highly motivated, best-in-class OMC Network Engineer to join our growing team within Corporate Infrastructure Services. The positions responsibilities involve operational support and maintenance of infrastructure hardware, configuration and network connectivity for corporate offices. The OMC Network Engineer will work closely with both internal customers, on-prem engineers and service owners to provide Tier II support for large scale, enterprise class networks, AV and Print Services. They will be highly competent in all aspects of troubleshooting and maintaining infrastructure hardware, software, and connectivity. This position will serve as a point of escalation and coaching for Tier 1 engineers and works with minimum supervision to drive and deliver operational changes focused on infrastructure services. OMC Network Engineers are expected to work with established best practices to refine operational procedures, solve issues that go beyond standard...

We are looking to hire a highly motivated, best-in-class OMC Network Engineer to join our growing team within Corporate Infrastructure Services. The positions responsibilities involve operational support and maintenance of infrastructure hardware, configuration and network connectivity for corporate offices. The OMC Network Engineer will work closely with both internal customers, on-prem engineers and service owners to provide Tier II support for large scale, enterprise class networks, AV and Print Services. They will be highly competent in all aspects of troubleshooting and maintaining infrastructure hardware, software, and connectivity. This position will serve as a point of escalation and coaching for Tier 1 engineers and works with minimum supervision to drive and deliver operational changes focused on infrastructure services. OMC Network Engineers are expected to work with established best practices to refine operational procedures, solve issues that go beyond standard...

Role Overview: Join Our Team at Busy Bees – Leading Nursery Group in the UK Are you a passionate leader with a background in early childhood education and management? As an Assistant Centre Director at Busy Bees, you will support the Centre Director in overseeing the day-to-day operations of the centre. This is a fantastic opportunity for someone who thrives in a dynamic, fast-paced environment and wants to make a difference in the lives of children while leading a team towards educational excellence. About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part...

What you’ll be doing Our pharmacists make a real difference in the communities we look after, delivering trusted care, advice and services that put patients first. In this role, you’ll use your clinical expertise every day, surrounded by a brilliant team and tools. Key responsibilities Delivering NHS, locally commissioned, and private services using both in-store and digital tools Leading professional and legal standards for patient safety and pharmacy compliance Monitoring, evaluating, and continually improving standards of care and safety Working with the Store Manager to develop the capability of the wider healthcare team Growing talent that reflects the communities we serve; coaching, mentoring and supporting your colleagues every step of the way. Representing Boots within the local community and with healthcare professionals What you’ll need to have (our must-haves) Registered with the relevant pharmacy regulator (GPhC, PSNI, PSI) Strong communication and...

The hourly rate for this role is £13.12. Joining us as a Boots Healthcare Logistics Driver (HLD) is a great opportunity. You’ll deliver first class care to those in the community who might otherwise never visit a Boots store. You’ll be part of a unique service that prioritises the patient behind the parcel; this really is a role that offers so much more than other delivery roles. About the role You will report into the Healthcare Logistics Manager and your role will be to provide outstanding customer care by delivering and collecting medicines from Care Homes, patients at home, GP surgeries and other Boots stores within an allocated route time. You will play a crucial role in ensuring timely and accurate deliveries whilst following safety protocols. You’ll be provided with a vehicle that is maintained by Boots with all the training and equipment that you will need to work safely, including a handheld device that provides pre-planned routing and satellite navigation. You...

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. Key responsibilities include: Maximise profit: Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results. Focus on delivering great availability and cost controls through excellent processes. Create a culture of "sell a £, save a £" to maximise store sales and profit. Deliver on all agreed KPIs. Engage, develop & retain great people: Support the Store Manager with Talking Shop and work well with the Talking Shop...

Wren is an exciting advertising team in Amazon, responsible for removing barriers that prevent advertisers from accessing premium channels. We build systems for ad registration with both internal and external channels. We ensure that publishers can review creatives before they show on their channels, and that advertisers receive clear, actionable feedback on any rejections. The team is seeking a talented and passionate software development engineer to join our welcoming and friendly team, based in our beautiful Edinburgh office. You will work as part of a small agile team, supporting and further developing our supply enablement services. As an engineer, you will be involved in every aspect of the process - from idea generation & technical design through to development & deployment - giving you a real sense of ownership. We build systems which meet high levels of performance, reliability, and scale. You will have the freedom and encouragement to explore your own ideas and...

Amazon Ads is seeking a full-stack Software Development Engineer to join the Reach Extension team in Edinburgh, Scotland. The team builds innovative advertising products that help advertisers reach and engage millions of Amazon customers across every stage of their journey. We’re looking for engineers with an interest in front-end development using React and TypeScript, as well as those passionate about building highly scalable backend services with Kotlin and AWS, leveraging advanced technologies such as generative AI and machine learning. This role offers end-to-end ownership, spanning technical design, implementation, and operational support, along with direct impact on customer advertising success. You’ll be involved throughout the full product lifecycle—from idea generation to delivery and ongoing support—while meeting high standards for performance, accuracy, and reliability at 24x7, global scale. While the work is technically challenging, the greatest impact comes from...

Do you want to make a real difference to real people's lives? Want to design and build fair and explainable systems which automate recruitment processes across Amazon? Come and be part of a team that develops new machine learning (ML) technologies, which help Amazon scale for its customers by recruiting diverse teams. Join our Recommendations team within Intelligent Talent Acquisition (ITA) where you’ll build machine learning products that transform how job seekers find opportunities and recruiters discover talent. You’ll develop sophisticated recommendation systems powering both Amazon Jobs and internal hiring platforms, operating at global scale to match the right people with the right positions. Using techniques including representation learning, reinforcement learning, and probabilistic modeling, your work will directly improve efficiency for recruiters and help candidates find their ideal roles. This position offers the chance to solve complex problems with significant impact...

Role Description: Booking.com is seeking a full time Account Manager based from our lovely office in Edinburgh!   Please note that this role will require up to 50% travel, (including driving and overnight stays) as well as two days per week attendance in our Edinburgh office.   About Us:  At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world!   Role Description:   As an Account Manager supporting the Local Partner Services team in Edinburgh you will be responsible for managing a regional portfolio and advising our accommodation partners in regards to their business...

*Pay:* £35,000.00-£42,000.00 per year Job Description: Approved Electrician *Location:* Edinburgh and Surrounding areas *Salary:* £35,000 - £42,000 (depending on experience) *Employment Type:* Full-time Mon-Fri 9am-5pm *About Us* We are looking for a skilled, reliable Electrician to join our growing Umega Home Repairs Maintenance team and help deliver a first-class service to our internal and external customers. Umega Home Repairs is affiliated with Umega Lettings who are a busy and well-established letting and property management business, committed to maintaining high standards across their residential properties. Key Responsibilities & Duties * Carry out electrical work in domestic properties * Perform EICR inspections, testing and compete all required electrical certification * Undertake PAT testing of electrical equipment * Complete electrical upgrades, consumer unit repairs, rewiring and fault finding * Undertake PAT testing of electrical equipment * Maintain high...

Aircraft Technician Location: Kirkcaldy, GB, KY16 0JX Onsite or Hybrid: OnSite Job Title: Aircraft Technician Location: Leuchars, Fife Compensation: £31,652.00 Role Type: Full time / Permanent Role ID: SF63838 At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as an Aircraft Technician at our Leuchars site. The role As an Aircraft Technician, you’ll have a role that’s out of the ordinary. An exciting opportunity to join a well-established contract providing class leading support to the UK Ministry of Defence. Day to day, you’ll assist in the ground movement of aircraft and any activities and services on Company Aircraft and Equipment including Check A maintenance as required to meet or exceed customer expectations. Assist in the ground movement of aircraft, requiring a driving license for both vehicles and aircraft. Carry out flight-line operations, including preparation of aircraft for daily flying, "see-in" and...

What you’ll be doing As an Optometrist at Boots, you’ll play a key role in delivering brilliant patient care – using the latest tech, working alongside experienced colleagues, and supporting your community with clinical excellence. Whether you're leading a clinic, responding to triage, or mentoring others, no two days are the same, and your growth never stops. Key responsibilities Leading clinics and delivering outstanding patient care Using the latest testing technology to assess eye health and provide expert advice Providing enhanced services, from triage support to advanced assessments, depending on store needs Offering clinical support to colleagues on the shop floor Collaborating with external healthcare professionals Keeping your clinical knowledge up to date and sharing it with others Playing a key role in your store’s leadership team, bringing energy and insight to every shift What you’ll need to have (our must-haves)...

The hourly rate for this role is £13.32 and up to £15.05 across selected locations within London. About the opportunity As a Dispenser working within one of our stores, you will be key member of our pharmacy team as you support the pharmacist and other healthcare professionals in your store to ensure the safe and efficient delivery of pharmacy and healthcare services. Working within the healthcare department of the store, you will spend your time building great relationships with patients by listening and understanding their needs. From greeting customers, dispensing prescriptions and ensuring the safe sale of medicines, to providing advice using your healthcare knowledge to support patients in making informed decisions about their health and wellness – you’ll get to make a difference every day. This is a role based in store within the UK. Remote applicants will not be considered and applications from candidates outside the UK will not be...