32 customer service executive jobs found

Barchester's Customer Experience team are looking for a detail-driven Customer Service Executive to lead the optimisation of our telephony systems and elevate quality across our contact centre and customer journey. Remote working from home with regular team meetings at our contact centre in Newcastle. Daily role will include data analysis to identify trends and opportunities to drive IVR performance. In this role, you'll take ownership of our telephony platforms, ensuring they are configured, maintained, and continually improved to enhance customer experience, reduce unnecessary contact, and maximise operational efficiency. You'll play a key part in analysing performance data, maintaining accurate reporting, and providing valuable insights that help shape how we manage call volumes and spend. Excel experience in presenting data, data group and create graphs is essential. You'll be the go-to expert for telephony matters across the business, supporting both existing sites and...

Barchester's Customer Experience team are looking for a detail-driven Customer Service Executive to lead the optimisation of our telephony systems and elevate quality across our contact centre and customer journey. Remote working from home with regular team meetings at our contact centre in Newcastle. Daily role will include data analysis to identify trends and opportunities to drive IVR performance. In this role, you'll take ownership of our telephony platforms, ensuring they are configured, maintained, and continually improved to enhance customer experience, reduce unnecessary contact, and maximise operational efficiency. You'll play a key part in analysing performance data, maintaining accurate reporting, and providing valuable insights that help shape how we manage call volumes and spend. Excel experience in presenting data, data group and create graphs is essential. You'll be the go-to expert for telephony matters across the business, supporting both existing sites...

About GIAA GIAA is an executive agency of His Majesty's Treasury and is the majority delivery agent of internal audit services to government departments and their Arms' Length Bodies. We work with c.140 clients on a recurring basis including 15 of the 17 main government departments. The Agency also provides a range of allied client services including counter fraud, investigations, applied data analytics and advisory work. The Agency's strategy 2025-29 can be found here . The Agency leads the wider government internal audit function across government and in this capacity provides professional support and guidance to all internal audit practitioners across government whether they work for the Agency, in in-house teams, or deliver via outsourced arrangements with the private sector. The current Internal Audit functional strategy can be found here . About the Role As part of delivering GIAA's People and Culture and workforce strategies, the HEO People Operations Officer -...

Who we are GlobalData operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change. By uniting proprietary data, human expertise, and purpose-built AI into a single, connected platform, we help organizations see what s coming, move faster, and lead with confidence. Our solutions are used by over 5,000 organizations across the world s largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth. Why join GlobalData? GlobalData is at a pivotal point in its growth journey and we need curious, ambitious, courageous people to support us in achieving our vision to deliver intelligence that transforms uncertainty into opportunity for the world s most successful organizations.? Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. Working together in an intellectually challenging environment, where learning is...

About the Role To optimise the commercial vitality, viability and performance of the shopping centre through the implementation of world class strategic, operational and financial management, marketing, customer care and management of risk. To contribute to asset performance through the implementation of specific objectives and initiatives set out in the asset and business plans. Role Specific Particulars The property is a outlet centre retail premises located in the Fleetwood. The successful candidate will be part of a site team of three and will be an essential asset to the property, colleagues, clients and occupiers. What You'll Do People Conduct regular performance reviews with the team, to include setting and reviewing of objectives. Where relevant, ensure the performance management process is implemented effectively in a timely manner. Identify and implement plans to ensure the development of the team, including succession planning and training activities. Coach the...

Global Workplace Solutions (GWS) is a division of CBRE which supports occupier clients of all sizes, through facilities management, project management, advisory and transaction services, realising potential in every dimension. Our vision is to create the real estate solutions of tomorrow, so businesses and people thrive. Our client, BT, is one of the world's leading communications services companies for the provision of fixed-line services, broadband, mobile and TV products and services as well as networked IT services. On the BT account, our CBRE workplace team provides facilities management and project services across a large and diverse property portfolio across the UK. The estate includes offices, contact centres, telephone exchanges and retail outlets. Our strategic goals for the BT account are to have high performing and engaged colleagues working in a world class safety culture, whilst delivering exceptional customer experiences, service excellence and value for money....

Global Workplace Solutions (GWS) is a division of CBRE which supports occupier clients of all sizes, through facilities management, project management, advisory and transaction services, realising potential in every dimension. Our vision is to create the real estate solutions of tomorrow, so businesses and people thrive. Our client, BT, is one of the world's leading communications services companies for the provision of fixed-line services, broadband, mobile and TV products and services as well as networked IT services. On the BT account, our CBRE workplace team provides facilities management and project services across a large and diverse property portfolio across the UK. The estate includes offices, contact centres, telephone exchanges and retail outlets. Our strategic goals for the BT account are to have high performing and engaged colleagues working in a world class safety culture, whilst delivering exceptional customer experiences, service excellence and value for money....

Overview:   Would you like to enrich the lives of learners? RM Technology has shaped future generations for over fifty years by implementing innovative technology solutions in schools and colleges. Founded in 1973, we’re a trusted Edtech partner, transforming teaching environments to be more productive, resilient, and sustainable. Our committed team pioneer, collaborate, and continually push the bar on products and services in the EdTech space. Visit us here to find out more: www.rm.com/education   The Role     As a Senior Sales Manager, you’ll target and secure new business within large multi-academy education trusts (30+ schools). You’ll sell RM’s technology products and services to K-12 schools, that reside in the largest trusts, building long-term relationships with key decision-makers such as IT professionals, Trust Heads, and School Business Leaders, adding to our base of high-profile customers. You will be responsible for driving strong revenue and...

Overview: Would you like to help enrich the lives of learners around the world?     At RM, we’ve been pioneers of education technology since 1973. We provide technology and resources to the education sector, supporting over 20 million students and improving educational outcomes worldwide.   What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools, examination boards, governments, and professional organisations globally to make learning more accessible, more engaging, and more impactful.     RM operates through three divisions: Assessment (digital assessment and marking solutions), Technology (managed services, hardware, and software for schools), and TTS (educational resources).    RM Technology has shaped future generations for over fifty years by implementing innovative technology solutions in schools and colleges. Founded in 1973, we’re a trusted Edtech partner,...

Overview: Would you like to help enrich the lives of learners around the world?     At RM, we’ve been pioneers of education technology since 1973. We provide technology and resources to the education sector, supporting over 20 million students and improving educational outcomes worldwide.   What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools, examination boards, governments, and professional organisations globally to make learning more accessible, more engaging, and more impactful.     RM operates through three divisions: Assessment (digital assessment and marking solutions), Technology (managed services, hardware, and software for schools), and TTS (educational resources).    RM Technology has shaped future generations for over fifty years by implementing innovative technology solutions in schools and colleges. Founded in 1973, we’re a trusted Edtech partner,...

Overview: Would you like to help enrich the lives of learners around the world?     At RM, we’ve been pioneers of education technology since 1973. We provide technology and resources to the education sector, supporting over 20 million students and improving educational outcomes worldwide.   What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools, examination boards, governments, and professional organisations globally to make learning more accessible, more engaging, and more impactful.     RM operates through three divisions: Assessment (digital assessment and marking solutions), Technology (managed services, hardware, and software for schools), and TTS (educational resources).    Visit us here to find out more: www.rm.com   Please note this particular role requires the job holder to work in our Abingdon office 2 days per week. Responsibilities: The Group Finance...

Overview: Would you like to help enrich the lives of learners around the world?     At RM, we’ve been pioneers of education technology since 1973. We provide technology and resources to the education sector, supporting over 10 million students worldwide. We work with over28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes.      What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools, examination boards, central governments and other professional institutions to enrich the lives of learners.     RM Group operates through three businesses: Technology (Managed Services, Software and Infrastructure for Schools), Assessment (Software and Services) and TTS (Educational Resources).      Within the assessment market we are experts in providing solutions for online exam testing and marking...

Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Facilities Assistant CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a facilities assistant to join the team located in Portsmouth Key Responsibilities Ensure visitors/calls are dealt with in a welcoming, courteous and professional manner, seeking to anticipate their needs where possible. Greet visitors; provide correct badges to visitors. Provide assistance and guidance to visitors as required. Liaise with Landlord to ensure overall service to users in the building is maintained. Liaise with site...

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 86,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Location: Derby (on site) Appointment Basis: Permanent Apply by: 17/06/2026 Salary: £53,000 - £55,000 DOE and excellent benefits At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 86,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Your future role as...

We are Citi's Application, Platform and Engineering team, we are a high-octane, startup-minded group operating within the enterprise. Our mission is engineering the bank's Generative AI platforms, next-generation AI gateways, and mission-critical, global building blocks. We are building the frontier of enterprise AI, and we operate with the agility, speed, and creativity of a startup, backed by the scale of a global bank. We are a team of talented engineers, product managers and tech SMEs, taking ambiguous concepts and making them real by engineering cutting edge products at planetary scale! We are looking for a Product Manager who defies traditional boundaries. You won't just manage products; you will build, innovate, and lead. You will wear multiple hats-shifting seamlessly from whiteboarding to product strategy and execution. You need to be hands on, highly resilient, and ready to get creative to solve unprecedented challenges in the GenAI space. This is a rare opportunity to...

Vacancy Specification Step into the role of Aldi Store Manager and lead your team to deliver exceptional shopping experiences that go beyond customer expectations. You'll inspire a positive, high-performing work environment while driving operational excellence, maintaining top-quality standards, controlling costs, and ensuring compliance. Your leadership is the driving force behind the store's success! Key Responsibilities • Lead your team to deliver exceptional customer service that consistently exceeds expectations • Drive KPI performance, consistently meeting challenging operational targets • Oversee the execution and supervision of in-store tasks to meet targets and standards • Recruitment for your team, leading them and fostering their growth and development • Handle customer complaints with professionalism and maintain compliance with health & safety standards Skills & Experience • Extensive experience leading and inspiring high-perming teams in a fast-paced,...

Senior Manager, Lead UX Strategist and Product Manager, IXD, Belfast or Derry, Londonderry Location: Belfast Other locations: Primary Location Only Date: 5 Mar 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The Team and the Opportunity At EY Studio+, the work we do cuts across every sector and reaches deep into the interactions, choices and experiences people encounter every day. We want to help people make better, more effective choices and solve their most pressing problems. We work with organisations to create transformative services, products and experiences that will make the world an easier, more meaningful, and sustainable place to live and work. Our aim is to help clients transform their customer-facing commercial functions and business outcomes through...

Position: Area Manager - Thirsk, Middlesbrough, East and North Yorkshire Area Salary: up to circa £45,000 plus up to £10,000 bonus opportunity, plus company car. Benefits: private pension scheme, private medical cover including cash benefit for dental and optical, income protection, life assurance, private fuel (plus lots more listed below). Heron Foods is one of the UK's fastest-growing food retailers with over 340 stores across England and Wales. As part of the B&M retail group, we are really going places, with new store openings planned month-by-month. This year we achieved two awards in WorkL's "Happiest Workplace" list, including one for "Happiest Workplace" and as we have grown, we have retained the ethos and spirit of a family-owned business. As our Area Manager, you will be responsible for leading approximately 12 stores within your area which includes Middlesbrough, down to Thirsk and the East and North Yorkshire coast. Supported by your Regional Manager, you...

Senior Executive Recruiter, Global Speciality Recruiting Job ID: Amazon UK Services Ltd. Amazon is in need of a Senior Executive Recruiter to help the business scale by recruiting top leaders for executive level positions across EMEA. There is no greater reward in search than seeing your hired candidates have a significant, positive impact on the business. The Senior Executive Recruiter will be fully responsible for owning and executing executive level (Director and Vice President) searches. Qualified candidates will be well-versed in all aspects of an executive search including creative candidate sourcing, candidate generation, development and engagement, client management, and offer/negotiation. The role will also include the following responsibilities: Conducting research to map target companies and top talent for Amazon Creating unique and robust search strategies to identify and attract the best and brightest Developing innovative ways to raise the bar on how...

Who we are GlobalData is a specialist information services business on a mission to help our clients decode the future, make better decisions and reach more customers. Using our unique data, expert analysis and innovative solutions we deliver intelligence on the world s largest industries for companies, government organisations and industry professionals. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers. Why join GlobalData? GlobalData is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of becoming...