£16,020 yearly
iQ Student Accommodation
Nottingham, UK
Doing the right thing, even when nobody's watching? It's an iQ thing. This is a part time role for 24 hours per week between Monday - Friday. iQ is one of the UK's biggest providers of student accommodation, committed to giving our 34,000 students in 85sites across 29 UK cities their best year yet. Our site-based customer service teams are bursting with independent thinkers and problem solvers who just love to make people's day. Sound like your cup of tea? Here's a bit about the role . . . As a Customer Service Advisor, you’ll make sure our students always feel at home. No two days are the same — you might be:
Showing prospective students and their families around the site
Managing parcels and post
Logging maintenance requests
Ensuring health and safety compliance
Organising social events
Handling customer complaints with care
Supporting students with rent arrears in a proactive way
And through it all, you’ll be part...