21 customer service jobs found in Birmingham

Do you thrive in a fast-paced environment and are passionate about exceeding expectations? Are you a proven leader with a record of leading and building high-performing teams? If so, Diaspora Insurance seeks someone qualified to join our dynamic team as an Operations and Administration Manager! Destiny Finance Ltd t/a Diaspora Insurance is a consultancy firm based in Birmingham, United Kingdom, that specialises in the designing, marketing and distribution of insurance products & risk management solutions targeted at foreign nationals living and working in developed markets like the UK, EU, North America, Canada, Australia & New Zealand. You will be joining a dynamic and ambitious firm focused on making a huge impact on expatriate communities in terms of managing their insurable risks. About The Role The Operations & Admin Manager (OAM) reports to the Channels Director. This role is critical in ensuring that all processes are efficient, compliant, and aligned...

Vehicle Technician (Mechanic) – Mercedes-Benz Leicester £60,000 OTE (uncapped earnings) New Technicians are eligible for welcome bonuses totalling £2,500* Time to switch up a gear? Be part of something better. Enjoy support that’s second to none as a Vehicle Technician (Mechanic) at Group 1 Automotive. With training at some of the best facilities in the industry, you’ll learn new skills while becoming an expert. And best of all, you’ll be part of a fun, friendly team that will support you every day. What we can offer you Enjoy 33 days of annual leave  (including bank holidays) to rest and recharge Save money every day with  our exclusive retail discounts Drive a great deal  with discounts on new and used cars, plus servicing offers Plan for the years ahead  with our company pension scheme Balance home and work  with our industry-leading family-friendly policies designed to help you spend more time with the people that matter Commute for...

There's plenty about Topps Tiles that might surprise you. Like the scale of our Support Office in Leicester. We have Finance, Marketing, Buying, Central Operations, HR, Property, Customer Service and IT all under one roof. Tight-knit teams of talented people working together and working hard to get things done and drive results. But then, would you expect anything less from an ambitious, dynamic, market-leading, multi-million-pound retail business? After delivering our 20% market share goal of "one in five" in 2023, we have launched our new goal - Mission 365 - targeting £365 million of sales PURPOSE To provide HR administration and systems support across all transactional processes from colleague recruitment to the leaver process for the HR team, colleagues and line managers. KEY ACCOUNTABILITIES Take ownership of all HR administrative tasks across the full colleague lifecycle-from onboarding to offboarding-ensuring accuracy, timely completion, and full compliance...

About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Porsche Centre Leicester. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the...

Vehicle Technician (Mechanic) – Mercedes-Benz Nottingham £60,000 OTE (uncapped earnings) New Technicians are eligible for welcome bonuses totalling £2,500* Time to switch up a gear? Be part of something better. Enjoy support that’s second to none as a Vehicle Technician (Mechanic) at Group 1 Automotive. With training at some of the best facilities in the industry, you’ll learn new skills while becoming an expert. And best of all, you’ll be part of a fun, friendly team that will support you every day. What we can offer you Enjoy 33 days of annual leave  (including bank holidays) to rest and recharge Save money every day with  our exclusive retail discounts Drive a great deal  with discounts on new and used cars, plus servicing offers Plan for the years ahead  with our company pension scheme Balance home and work  with our industry-leading family-friendly policies designed to help you spend more time with the people that matter Commute for...

Job Description We are looking for an enthusiastic and motivated customer service specialist who wants to be a part of our passionate and dedicated Lettings Insurance team.As a Lettings Insurance Administrator , you will be working for the UK s largest property services group where we serve our customers in multiple locations. We have unparalleled coverage of the UK property market, and we are uniquely placed to support our customers across the residential and commercial property markets. Responsibilities of a Lettings Insurance Administrator : Logging all support calls to demonstrate response times and resource Ensuring you have a comprehensive understanding of the current Lettings Insurance products being sold through the branch network in order that you can support and assist the branch network with any queries Processing requests for new users Following up all new users requests to ensure that Branch Managers Carrying out quality control audits on various areas of the...

Resident Experience Advisor This role is part time 24 hours Doing the right thing, even when nobody’s watching? It’s an iQ thing. iQ is one of the UK’s biggest providers of student accommodation, committed to giving over 35,000 students across 86 sites and 29 cities their ‘Best Year Yet’. Our site-based teams are full of independent thinkers and problem solvers who love making people’s day. Sound like your cup of tea? Here’s a bit about the role… About the role As a Resident Experience Advisor (REA), you’ll be at the heart of daily life in our buildings. You’ll be the face of the reception area, you’ll welcome residents, support engaging events, keep our tech systems running smoothly and help create a community that feels like home. It’s a hands-on, people-focused role where no two days are the same. You’ll often be the first person residents and visitors meet on reception. You’ll work closely with the wider site team and receive training across all core areas so...

Vehicle Technician (Mechanic) – Mercedes-Benz Nottingham £60,000 OTE (uncapped earnings) New Technicians are eligible for welcome bonuses totalling £2,500* Time to switch up a gear? Be part of something better. Enjoy support that’s second to none as a Vehicle Technician (Mechanic) at Group 1 Automotive. With training at some of the best facilities in the industry, you’ll learn new skills while becoming an expert. And best of all, you’ll be part of a fun, friendly team that will support you every day. What we can offer you Enjoy 33 days of annual leave  (including bank holidays) to rest and recharge Save money every day with  our exclusive retail discounts Drive a great deal  with discounts on new and used cars, plus servicing offers Plan for the years ahead  with our company pension scheme Balance home and work  with our industry-leading family-friendly policies designed to help you spend more time with the people that matter Commute for...

Vehicle Technician (Mechanic) – Toyota Nottingham £60,000 OTE (uncapped earnings) New Technicians are eligible for welcome bonuses totalling £2,500* Time to switch up a gear? Be part of something better. Enjoy support that’s second to none as a Vehicle Technician (Mechanic) at Group 1 Automotive. With training at some of the best facilities in the industry, you’ll learn new skills while becoming an expert. And best of all, you’ll be part of a fun, friendly team that will support you every day. What we can offer you Enjoy 33 days of annual leave  (including bank holidays) to rest and recharge Save money every day with  our exclusive retail discounts Drive a great deal  with discounts on new and used cars, plus servicing offers Plan for the years ahead  with our company pension scheme Balance home and work  with our industry-leading family-friendly policies designed to help you spend more time with the people that matter Commute for less...

We have an excellent opportunity available for a Vehicle Technician to join our team at Sytner Select Northampton. Are you currently working in a fast fit garage, MOT Centre, Auto repair shop or Independent garage? We want to hear from you! Don't worry if you are not currently working for Sytner Select, we have the training and facilities to help you make this next big step in your career! We are looking for a motivated, dedicated and highly organised individual who can demonstrate excellent customer service skills as well as Technical expertise. Each of our dealerships boasts state-of-the-art facilities, equipment and technology in workshops, which are safe, friendly and clean. We are committed to ensuring our colleagues have a safe environment to operate in and provide all necessary PPE. About you You will be a team-player who is comfortable operating in a fast-paced environment where there are set processes and procedures. You must be a qualified Vehicle...

Titan Pensions & Investments offers a market-leading service, believing in financial advice for everyone, from those starting a financial plan from scratch to those who have accumulated significant wealth, with anyone in between. We aim to become our clients' financial planners for the rest of their lives. Titan Pensions & Investments are experts in managing pensions and investments and we look after £850m on behalf of 3,500 clients. As Chartered Financial Planners, we help both individual and corporate clients by providing financial advice and in-house discretionary investment management. We are a growing business, expanding year on year ahead of our peers. We grow organically so we recruit bright, young individuals who are hungry for success. Working at Titan Pensions & Investments is a career choice. This role will provide support to financial advisers or consultants to enable the provision of financial or product advice to clients, as set out within the FCA's...

Job Description Director of Operations - Embassy Suites by Hilton Birmingham (HOT0CB6V) Job Number: HOT0CB6V Work Locations Embassy Suites Birmingham 2300 Woodcrest Place Birmingham 35209 Position Summary The Director of Operations provides senior leadership for hotel operations with primary oversight of Front Office, Housekeeping, Guest Services, and Food & Beverage operations, including Embassy Suites' Made to Order Breakfast and Evening Reception. This role partners closely with the General Manager to ensure seamless hotel performance and serves as the primary operational leader during periods when executive oversight is required. The Director of Operations is responsible for driving guest satisfaction, operational excellence, financial performance, and team engagement through visible leadership, cross functional coordination, cross department collaboration, and disciplined execution. Key Responsibilities Hotel & Operational Leadership Provide senior...

Operations Manager Infrastructure Central (Midlands) March the UK s leading provider of critical engineering services At March, our multi-disciplinary expertise across infrastructure, process and digital engineering has helped us build long-term partnerships with major organisations across food and beverage, utilities, defence, aerospace and nuclear sectors. Our Infrastructure Central business unit is a thriving, high performing division, delivering £30m annual turnover and achieving 10% year on year growth. As we continue to expand, we are now seeking an experienced Operations Manager to join our leadership team, based out of our Burton upon Trent office. About the Role As Operations Manager , you will lead the operations within our Energy and Water sector , ensuring safe, compliant, efficient and commercially strong performance across all projects and sites. You will oversee delivery excellence, operational resilience, customer relationships, and asset...

Job Description: Your impact Are you ready to shape and lead solution designs that underpin the UK's most critical missions? At Leonardo, our Senior Solutions Architects are trusted experts who provide technical leadership across programmes, influence roadmaps, and ensure solutions are secure, resilient, and future-ready. Your work at Leonardo UK will see you take the lead in solving customer problems in an agile, innovative and team-centric manner. The role may involve a blended hybrid working model, with a mixture of working from home and working on site at one of our Leonardo offices to ensure close collaboration with the wider team and with our customers. What you will do as a Senior Solutions Architect Act as the technical authority for solution design across large-scale or multi-project programmes. Define and evolve architectures that balance customer needs, enterprise principles, and secure-by-design standards. Contribute to divisional and line-of-business...

12 month FTC Barchester Healthcare are looking for an experienced and dedicated Administrator to join our team and play a pivotal role within the home's management team. Providing the General Manager with the support needed to ensure the efficient running of a high quality home, this varied position encompasses managing Customer Experience elements alongside, HR, Recruitment, Payroll, Finance and the supervision of junior members of the administration team. You'll need to be a self-sufficient and professional individual who is enthusiastic and promotes a positive image when communicating with others and talking about the home, creating a positive impression. Along with strong IT skills and excellent organisation, our Administrators will need to be comfortable in giving others direction. RESPONSIBILITIES Promote a warm and welcoming environment for residents, staff and visitorsManage enquiries and showrounds of the home for prospective families, including managing the...

Overview Shaping a smarter, more agile world! AtkinsRéalis is growing its Solution Design team and is looking for Solution Architects who are curious, who want to become part of our customers' digital journey and who want to have a voice in shaping our future digital world. Is this you? We are looking to expand our multi disciplinary team with people from diverse backgrounds who bring solution architecture expertise to the digital transformation of our stakeholders' technology landscapes and ways of working. You may currently be a solution architect, technical architect, digital consultant, or enterprise architect seeking a new challenge. We welcome applications from creative, adaptable systems thinkers who are passionate about designing end to end solutions, shaping future digital capabilities, and growing your own career potential along the way. When it comes to living your life, we want your role with AtkinsRéalis to be a key part of your personal journey. We have a...

Head of Contract Management The closing date is 02 March 2026 This is an exciting opportunity to establish and lead a newly formed Contract Management Team based in the Procurement Department, shaping how contract management is embedded across the Trust. The postholder will be responsible for establishing a new procurement contract management function and strategy. This position leads the strategic and operational delivery of contract management across Nottingham University Hospitals NHS Trust (NUH), developing and maintaining high quality contracting processes that deliver value for money, ensure compliance with internal and external statutory and regulatory standards, and support both clinical and non clinical services through robust governance. The role will also work collaboratively across organisational boundaries, supporting partnership arrangements and providing oversight of selected contractual relationships delivered in conjunction with, or on behalf of, other NHS...

Operations Manager Location: Birmingham UK (site-based with occasional travel) Salary: Competitive, dependent on experience Security Clearance: Ability to obtain and maintain UK Security Clearance (SC) Due to our ambitious growth plans, McGeoch Technology Ltd. Have an exciting opportunity for the position of Operations Manager reporting directly to the Operations & Programmes Director . The successful applicant will be based at our site in Birmingham , where we design, manufacture, and repair a range of products and services for defence and industrial markets, including ATEX Lighting, Electrical Distribution, Instrumentation and Control solutions. Our reputation for integrity is built on compliance with laws and regulations, ethical conduct, and respect for each other, wherever we operate. Our businesses serve a wide range of industries, including Aviation, Space, Defence, Rail, Medical, Scientific and Oil & Gas Sectors (ATEX). Role Purpose The...

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business...

Job Description Novel Cycles Engineer Derby - Moor Lane Rolls-Royce Future Technology wishes to recruit a Novel Cycles Engineer with skills in thermodynamic cycles design and performance modelling with application to the critical assessment of new and novel power generation and gas turbine cycles. Experience with modelling unconventional advanced cycles is essential including the proficient use of appropriate simulation, design and integration tools. In this role, you will be part of a dynamic, agile and creative team, directly reporting to the Chief of Emerging Technologies and working closely with specialists across Future Technologies and Future Programmes. This is an exciting role focused on the assessment of new and emerging disruptive technologies and system level concepts as we navigate Rolls-Royce's future through the energy transition agenda and journey to Net Zero. The Emerging Technologies team run the companies Horizon Scanning process where new disruptive...