404 customer service jobs found

Title:  Customer Service Advisor Contract Type: Permanent Salary: £28,275 (London weighted salary), £26,710 (regional weighted salary) per annum.  Grade: 3 Reporting Office: London, Stratford or Manchester, Trafford Persona: Homebased Worker: Contractual hours to be worked on a remote basis, with ad hoc office attendance as required Working Pattern: Hours: 35 hours per week, scheduled between 8am – 6:15pm, Monday – Friday Closing Date: Monday 03rd August 2026 Interviews:  Tuesday 18th August – Friday 21st August 2026 Start date:  Monday 05th October 2026 Training: Once started, there will be 7 weeks of mandatory training via Microsoft Teams    Please click here to view the role profile and supporting document  -   Customer Service Advisor Role Profile.docx  &  Customer Service Advisor recruitment Support document.pdf   Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. L&Q...

Title:   Customer Service Advisor Contract Type:   Permanent Salary:   £26,775 (London weighted salary), £25,210 (regional weighted salary) per annum. Grade:   3 Reporting Office:   London, Stratford or Manchester, Trafford Persona:   Homebased Worker: Contractual hours to be worked on a remote basis, with ad hoc office attendance as required Working Pattern: Hours:   35 hours per week, scheduled between 8am – 6:15pm, Monday – Friday Closing Date:   29th June 2026 Interviews:    14th   July – 17th   July 2026 Start date:    26th    August – 27th   August 2026 Training:   Once started, there will be 7 weeks of mandatory training via Microsoft Teams Please click here for the role profile Benefits  include:   Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle...

Please note that you must be 18+ for insurance purposes. Golden Tours Sightseeing Limited is London's leading sightseeing Tour operator. We are currently expanding our operations and looking for an enthusiastic Sales Representative to join our team in London. We are not looking for experienced “hardcore” sales people to smash through targets. We are a fun, friendly and enthusiastic sales team, so if you want to work in a sales environment and progress based on your performance, then do it within a friendly and driven team of like-minded individuals. This role requires you to work outdoors at various tourist sights and stations and sell tickets for open-top bus tours, out of town sightseeing tours, and attractions tickets. Job Description Highlights Selling the Open Top Bus sightseeing, attractions and theatre products. Upgrading customers existing tickets and ability to promote and sell other attraction tickets and tours, Ability to work unsupervised...

We enjoy working together and can always rely on each other’s support.   We like the people we work with and respect how good they are at their jobs. We’re all part of a big network with lots of opportunity, but each location also has its own thriving family, built on co-operation and openness. You’ll be part of a great team who will always support you, and make sure you feel fully informed about the direction of the business and your role in it. We are looking for a Customer Service Advisor  who has the ability to work to deadlines and handle sensitive and confidential information. You'll have excellent communication skills and experience in a selling/customer service environment.  In addition to a strong people background we are looking for applicants who can demonstrate drive, commitment and enthusiasm along with willingness to contribute to your team and more importantly your customers.  Join our friendly local team, and you'll soon discover that we'll invest...

We enjoy working together and can always rely on each other’s support.   We like the people we work with and respect how good they are at their jobs. We’re all part of a big network with lots of opportunity, but each location also has its own thriving family, built on co-operation and openness. You’ll be part of a great team who will always support you, and make sure you feel fully informed about the direction of the business and your role in it. We are looking for a Customer Service Advisor  who has the ability to work to deadlines and handle sensitive and confidential information. You'll have excellent communication skills and experience in a selling/customer service environment.  In addition to a strong people background we are looking for applicants who can demonstrate drive, commitment and enthusiasm along with willingness to contribute to your team and more importantly your customers.  Join our friendly local team, and you'll soon discover that we'll invest...

We enjoy working together and can always rely on each other’s support.   We like the people we work with and respect how good they are at their jobs. We’re all part of a big network with lots of opportunity, but each location also has its own thriving family, built on co-operation and openness. You’ll be part of a great team who will always support you, and make sure you feel fully informed about the direction of the business and your role in it. We are looking for a Customer Service Advisor  who has the ability to work to deadlines and handle sensitive and confidential information. You'll have excellent communication skills and experience in a selling/customer service environment.  In addition to a strong people background we are looking for applicants who can demonstrate drive, commitment and enthusiasm along with willingness to contribute to your team and more importantly your customers.  Join our friendly local team, and you'll soon discover that we'll invest both...

We enjoy working together and can always rely on each other’s support.   We like the people we work with and respect how good they are at their jobs. We’re all part of a big network with lots of opportunity, but each location also has its own thriving family, built on co-operation and openness. You’ll be part of a great team who will always support you, and make sure you feel fully informed about the direction of the business and your role in it. We are looking for a Customer Service Advisor  who has the ability to work to deadlines and handle sensitive and confidential information. You'll have excellent communication skills and experience in a selling/customer service environment.  In addition to a strong people background we are looking for applicants who can demonstrate drive, commitment and enthusiasm along with willingness to contribute to your team and more importantly your customers.  Join our friendly local team, and you'll soon discover that we'll invest...

We’re Hiring – Technical Support Advisor 2nd Line IT on a **2 month Fixed Term Contract** Salary – up to £40,000 Location – REMOTE Fixed Term Contract until October 31st 2026 (Internal Job Level Reference : Senior Associate) About Us: Established in 2003, Focus Group is one of the UK's fastest-growing tech providers, empowering over 30,000 businesses nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry. Job Purpose: Working as a Technical Support Advisor 2nd Line IT , you'll provide a first-class service to Focus Group customers through handling of 2nd line service queries as part of our Managed Services team. You'll provide advanced technical support and issue resolution. Key Responsibilities: Responsible for cases functionally escalated from 1st line, ensuring these are assigned and progressed in priority order. Be available for overflow calls from the 1st line team and as a minimum, to meet any agreed...

Customer Onboarding & Transition Specialist Hybrid Working ideally from Shoreham-by-Sea Head Office Potential to work from other offices: Exeter/Birmingham/Manchester Some UK-wide customer travel expected Salary £40,000 + Benefits Own the journey that sets customers up for success The first 90 days of a customer relationship are critical. We're looking for someone who can orchestrate seamless transitions for businesses moving their IT Managed Services to Focus Group – combining technical knowledge, project coordination, and genuine customer focus to ensure every onboarding is exceptional. What you'll actually do You'll be the person responsible for taking new customers from signed contract to fully integrated, confident service users. This isn't just project management or technical delivery – it's complete ownership of customer success during the most critical phase of their journey with us. You'll lead end-to-end transitions from incumbent providers, building...

Title: Maintenance Technician – FRA Carpenter/Passive Works x5  Contract Type: Permanent, Full Time, 40 hours per week Salary: £41,207 per annum plus £4,000 marketplace supplement (supplement added after successfully completing 3 months’ probation period) – You will be provided with an L&Q van for business use only.  Grade: DM Tech 05  Reporting Office: River House, Sidcup, DA14  *You will only have to attend this office twice a month. Working Location: All regions of London and outskirts.  *Your starting location will be from your home address.  Persona: Mobile/Field Based Worker: Contractual hours to be worked from various locations such as resident home, estates etc, with ad hoc office attendance as required  Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Working Pattern: 8am – 5pm, Monday-Friday  Closing Date: 21st August 2026 at 11pm Interview Dates: 1st, 2nd, 3rd...

Out of Hours 2nd Line Technical Support Specialist Location: Remote, UK Salary: £30,000 - £32,000 + Shift Allowance Shift Pattern: 4 on, 4 off | 7pm - 7am | Includes weekends and bank holidays Are you a skilled problem-solver with a passion for technology and customer service? Join Focus Group's Out of Hours team and help keep our customers connected and supported when they need us most. What You'll Do Provide 1st and 2nd line support across IT, telecoms and connectivity services. Troubleshoot and resolve technical issues via phone, email, chat and customer portal. Manage incidents, service requests and escalations efficiently. Work closely with internal teams and third-party suppliers to deliver rapid resolutions. Monitor alerts and ensure customer issues are handled proactively and professionally. What You'll Bring Experience in a technical support or service desk role. Strong knowledge of IT systems, networking and troubleshooting....

Title: Work Planner Contract Type: 1 x Permanent Position 1 x FTC 12 months Salary: £34,381 per annum (London weighted salary) Grade: 6 Reporting Office: River House, Sidcup Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Working Pattern: Working in shifts between hours of 7am-8pm Monday to Friday with occasional Saturday 8am-1pm Closing Date: 17th August at 11pm Interview Dates: 26th August 2026   Role profile -  Role profile - workplanner.docx   Benefits  include:   Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and  many more …   Early applications are encouraged as we reserve the right to...

We’re Hiring – Technical Support Advisor 2nd Line Telco Salary – up to £29,000 (DOE) Location – Based out of either Shoreham, Exeter or Manchester Hybrid working- 3 days in the office 2 wfh About Us: Established in 2003, Focus Group is one of the UK's fastest-growing tech providers, empowering over 30,000 businesses nationwide. With over 1,4000 employees and a $1bn valuation, we are a dynamic force in the industry. Job Purpose: Working as a Technical Support Advisor 2nd Line Telco , you'll provide a first-class service to Focus Group customers through handling of 2nd line service queries as part of our Product Services team. You'll provide advanced technical support and issue resolution. Key Responsibilities: Responsible for cases functionally escalated from 1st line, ensuring these are assigned and progressed in priority order. Be available for overflow calls from the 1st line team and as a minimum, to meet any agreed personal call targets. To...

Title:  Telecare Response Officer   Contract Type:  2x 6 months Fixed Term Contract, Part Time, 29 hours.                             1x 12 month Fixed Term Contract, Full Time, 35 hours. Salary:  £23,894 Regional Salary (Pro rata - FTE - £29,867)  Grade:  3  Reporting Office:  Fiona Gardens, Manchester  Persona:  Mobile/Field Based Worker: Contractual hours to be worked from various locations such as resident home, estates etc, with ad hoc office attendance as required   Working Pattern:  7.25-hour day shifts between 6 am to 9 pm, with alternate weekends and bank holidays on a rota basis. Additional payments include 50% extra for weekend shifts and 20% extra for early morning and late evening weekday shifts  Closing Date: 21st August 2026 – 23:00   Interview Dates: To be confirmed (Interviews will take place in person)   Please click here for role profile –   TrustCall (Alert & Response) Technician...

Title:  Sheltered Housing Scheme Manager  Contract Type: Permanent, Full Time - 36 Hours  Salary: £24,545 per annum to £ 27,000 per annum (Regional salary) depending on experience  Grade: 3 (Regional salary)  Working Location:  Stretford, Manchester – with flexibility for other local schemes (Please add postcodes)  Working Hours: Monday to Friday. AM at 1 scheme PM at the other. Scheme locations are in South Trafford. Travel between the schemes may be required. Persona:  Site Based Worker: Site based and may attend the Manchester office on an ad-hoc basis Closing Date:  11th August 2026 – 1:00 PM  Interview Date: To be confirmed (Interviews will be held in person)     Please click here for then Role Profile: Sheltered Housing Scheme Manager   Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.   L&Q reserves the right to not progress applications for candidates who...

Title: Customer Escalation Officer Contract Type: 1 x permanent 35 hours p/w 1 x FTC (12 months 35 hours p/w) Salary: From £31,955 per annum (London weighted salary) or from £27,796 per annum (Regional salary), dependant on experience Grade: 5 Reporting Office: London, Stratford or Manchester, Trafford Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) with Thursday as the day to be worked at the reporting officer Closing Date: 10th August 2026 Interview Date: 18th August 2026   Please click here for the role profile.   Benefits include:   Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more …   Early applications...

Title:   Support Worker x 3  Contract Type:  Permanent, Full Time - 37 hours per week  Salary:  £28,552 Per Annum  Grade:  3  Reporting Office/Working Location:   Mental Health Service (Redbridge or Waltham Forest)    Persona:  Site Based Worker - Contractual hours to be worked from allocated site, with ad hoc office attendance as required  Working Pattern:  Rota basis - 0900 – 1700  (Monday through Sunday) , 0800 – 1600  (Monday through Sunday) , 1500 – 2200  (Monday through Sunday) , Sleep-in (2200 – 0800), Wake-in night where applicable Closing Date:  3rd July 2026 Interview Dates: To be Confirmed Please here for the role profile –  Support Worker Benefits include: 21 days annual leave, Westfield Health Cash Plan, excellent pension scheme and non-contributory life assurance, lifestyle benefits, Employee Assistance Programme and ongoing training and development to help you succeed and grow your career with...