4 jobs found in Swinton

Customer Onboarding & Transition Specialist Hybrid Working ideally from Shoreham-by-Sea Head Office Potential to work from other offices: Exeter/Birmingham/Manchester Some UK-wide customer travel expected Salary £40,000 - £45,000 + Benefits Own the journey that sets customers up for success The first 90 days of a customer relationship are critical. We're looking for someone who can orchestrate seamless transitions for businesses moving their IT Managed Services to Focus Group – combining technical knowledge, project coordination, and genuine customer focus to ensure every onboarding is exceptional. What you'll actually do You'll be the person responsible for taking new customers from signed contract to fully integrated, confident service users. This isn't just project management or technical delivery – it's complete ownership of customer success during the most critical phase of their journey with us. You'll lead end-to-end transitions from incumbent providers,...

SOC Analyst (Level 2) Cyber Security Hybrid (Manchester or Shoreham) £35-38k + Benefits Building a career in cyber security that actually goes somewhere? Focus Group is scaling our Security Operations Centre, and we need a SOC Analyst Level 2 who can investigate complex threats, mentor junior analysts, and help shape how we protect our growing customer base. This isn't just another alert-closing role. You'll be the technical escalation point for our SOC team, performing deep-dive investigations across our security stack, tuning detection logic, and directly influencing how we scale our operations. If you want to develop advanced threat hunting skills and progress toward senior analyst or detection engineering roles, this is it. What you'll actually be doing: You'll investigate escalated alerts across RocketCyber, SaaS Alerts, and Bitdefender EDR—digging into phishing-to-compromise scenarios, suspicious inbox rules, MFA attacks, and cloud identity threats....

Senior SOC Analyst - Lead & Deliver Hybrid (Manchester or Shoreham) Up to £50k + Benefits Ready to lead a SOC team while staying hands-on with the technical work you actually enjoy? Focus Group needs a Senior SOC Analyst who can do both—run daily SOC operations, mentor analysts, and still get stuck into complex threat investigations. This isn't a desk job where you lose touch with the technical side. You'll be leading by example. You'll oversee our SOC's day-to-day operations, manage Tier 1-2 analysts, and act as the primary escalation point for investigations that need serious technical depth. Think advanced threat hunting, detection tuning, and coordinating response activities across diverse customer environments—while building the capability of your team and shaping how we deliver managed security services. What you'll be doing: Leading daily SOC operations—triage workflows, escalation management, SLA adherence, and customer communication. You'll conduct...

IT Sales Specialist | Subject Matter Expert & Sales Enabler Competitive OTE £70k-£90k | Technical Expertise Meets Commercial Impact About Focus Group We're a £1bn technology provider serving 30,000+ UK businesses with comprehensive IT managed services, cloud, cyber security, telecoms, and mobile solutions. With 1,300+ employees across 20 offices, we're one of the UK's fastest-growing technology companies. Our IT Sales Specialists are critical to our success, they ensure our sales teams can confidently position complex solutions and win business against strong competition. The Role You'll be the go-to authority for out IT & Cyber product area, supporting our sales teams to hunt down and identify opportunities, shape compelling solutions, and close complex IT deals. What You'll Be Doing Product Expertise & Thought Leadership: Act as the subject matter expert for all IT & Cyber product area's (e.g., cloud solutions, cyber security, managed services,...