2 jobs found in Remote

Field Service Engineer – Process Instrumentation & Automation South area of England £40,000-£43,000 Depending on Experience + Bonus At Endress+Hauser, we are a leading international supplier of measuring devices, services, and solutions for industrial process engineering. With over 16,000 employees worldwide, we take pride in being a family-owned company. We believe that the competence and motivation of our employees are crucial to our future success. If you are looking to be part of a team and contribute to the next chapter of our success story, consider a career at Endress+Hauser, the "People for Process Automation."   Role + Responsibilities for a Field Service Engineer: We are currently seeking an additional Field Service Engineer within the South. The role requires servicing, calibrating and fault diagnostics/repair of a range of electronic and mechanical process control instrumentation.   Main responsibilities for a Field...

Out of Hours - Shift Lead Remote UK • Full-time • Competitive salary + benefits Focus Group is looking for an Out of Hours (OOHs) Shift Lead to play a key leadership role within our 24x7 Service Operations function. You’ll lead a team of Service Desk Analysts during non‑standard hours, ensuring high‑quality service delivery, strong incident management, and a consistent, customer‑first approach. As the most senior point of contact during OOHs periods, you’ll take ownership of escalations, major incidents, and emergency changes—driving fast resolution and maintaining service stability across our customer base. What you’ll do Lead and motivate the OOHs Service Desk team, driving performance against SLAs, KPIs, and CSAT targets Act as the senior escalation point during out‑of‑hours shifts, making critical decisions to resolve issues quickly Own and coordinate major incident responses, ensuring clear communication and swift service restoration Manage and...