8 customer service jobs found in Peterborough

Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we’re always looking for ways to offer a bigger, better product range – delivered quickly and affordably. The CF team are the first people in the chain that helps customers get products at the speed we’re known for. We’re based in Fulfilment Centres, which are at the heart of Amazon’s fast-paced Operations network. Our centres are sometimes referred to as the ‘First Mile’ because it’s where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy deliveries round the clock. Lots of different people work in our Fulfilment Centres, so there are plenty of opportunities for every skillset. Some...

*About Us* At Noya Motor Group, we take pride in delivering excellent service and maintaining the highest standards across our vehicle operations. We're currently looking for a skilled *Vehicle Mechanic* to join our team and support our growing workshop with vehicle maintenance, repairs, and diagnostics. *What You'll Do:* * Carry out general servicing and repairs (including cambelts, clutches, brakes, suspension, and exhaust systems) * Confidently diagnose electrical and mechanical faults using specialist diagnostic tools * Conduct pre-delivery inspections (PDI) and routine maintenance * Collaborate with the service team to estimate repair times and provide updates to customers * Maintain clear and accurate service records and job sheets * Ensure high standards of workmanship and attention to detail * Deliver excellent customer service when dealing with customers directly *What We're Looking For:* * Experience working on a range of vehicle makes and models * Confident in both...

Our operations network, known for our speed, accuracy, and exceptional service, delivers millions of packages and smiles to Amazon customers every day. To keep our operations network secure and assure operational continuity, we are looking for a hands-on and detail-oriented professional who wants to join our team as Security and Loss Prevention (SLP) Specialist. In this key role, you will deliver security as a service to our operational sites across the end-to-end supply chain to protect our people and prevent loss. Key job responsibilities • Support resilience of our business operations by contributing to emergency and crisis planning for sites within your area of responsibility • Contribute to the identification of vulnerabilities (e.g., loss, associate experience, process improvement) and define appropriate mitigating actions while ensuring compliance with legal and ethical standards • Serve as point of contact for and coordinate measures to manage risk with local management...

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you’ll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. Key job responsibilities - Create, oversee, and drive a culture of safety and wellbeing - Analyse and implement changes to keep quality and productivity at a consistently high level - Oversee projects to streamline processes, optimize productivity and increase quality of service for customers within your area of responsibility - Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence - Work collaboratively with management-level colleagues to standardize...

Operations is the heart and soul of everything Amazon does. It is thanks to effective operations that items are processed and dispatched to our customers on time. Being an Operations Lead/Supervisor gives you the chance to see how all the different parts of operations work and play a role in making sure everything runs smoothly.   You’ll be the first point of contact for team members during their shift and help them follow the processes that your managers have put in place. This is a hands-on role, which will give you experience in using the tools and systems that make our operations successful.   Key job responsibilities • Measure and monitor workflows, track onsite performance, and provide important shift information to frontline management to ensure operational excellence across shifts  • Support and train employees to deliver great service and supervise them in their daily tasks  • Support the Shift/Area Manager with projects to improve processes, cultivate a safe working...

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you’ll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. Key job responsibilities - Create, oversee, and drive a culture of safety and wellbeing - Analyse and implement changes to keep quality and productivity at a consistently high level - Oversee projects to streamline processes, optimize productivity and increase quality of service for customers within your area of responsibility - Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence - Work collaboratively with management-level colleagues to standardize...

We have an exciting and rewarding opportunity for an HGV/LGV Technician to join our award-winning team, offering modern working facilities and a generous employee benefits package with great opportunities for further training and development. Working as part of a team you will be responsible for carrying out routine maintenance and be able to diagnose faults on various makes and models of HGVs. You will be required to work alternate early and late shifts. Hours: 45 per week working: Week A Monday - Friday 6:00 am - 3:30 pm. Week B Mon-Thurs 3:30pm - 12:00am, Fri-12.30-9.00pm and Saturday 7:00am - 12:00pm Benefit: 31 days holiday including bank holidays, rising to 33 days after 5 years service, on-going training opportunities, company pension, quarterly bonus scheme *Duties:* * Carry out routine maintenance repairs and servicing * Diagnose and rectify all types of faults * Performing scheduled diagnostic checks * Examine vehicles thoroughly and report orally and in writing upon...

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfill and dispatch orders efficiently so that our customers get their items on time. It’s driven by Operations Managers who bring the team together to push excellence in safety, quality and productivity across our sites. At your site, you’ll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow. Key job responsibilities - Manage and develop a team of Area Managers - Lead operational teams, deal with issues, and positively impact site performance - Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence - Work closely with other support teams, including HR, Finance, Health and Safety, and Security - Design and deliver initiatives across the sites to improve operational performance A day in...