Boots
Nottingham, Nottingham Support Office
Contract: Fixed Term/Secondment - Up to 12 Months Closing date: 23rd April 2026 Recruitment Partner: samantha.bramhall@boots.co.uk Join us as Head of CRM for a high‑impact 12‑month fixed‑term role, leading the strategy and evolution of customer engagement for one of the UK's most loved brands. Based in our Nottingham office, this is a rare opportunity to shape the future of CRM for the largest health & beauty customer databases in the country and drive measurable commercial growth from day one. What you'll be doing As Head of CRM, you'll lead a high‑performing in‑house team to shape the next chapter of customer engagement at Boots, uniting physical and digital journeys through smarter, more efficient and more effective CRM. You'll oversee all 1:1 communications across email, app, loyalty promotions and direct marketing, while driving future‑facing strategies that unlock automation, personalisation at scale and new ways of working. Managing five direct reports...