21 customer service jobs found in Nottingham

About the role As an Assistant Manager at Boots Opticians you will lead and inspire your team to deliver an exemplary customer journey. You will play an important role within your store, working closely with the Store Manager, to create and deliver the commercial plan to help the business to grow and change for the better. Working across the whole store, your days will be full of variety. You will be involved in everything from customer service, store operations as well as the clinical activities which include: patient pre-screening, dispensing, accuracy checks and much more. You will manage a team with a variety of experience and clinical knowledge, providing you with the opportunity to help them develop their knowledge, skills and shape their future careers. This also includes completing management tasks such as creating and maintaining rotas, return to work reviews and performance management. We will support you in completing our industry leading ‘Step into Optics’ training...

DPS Department Manager Permanent - Core Shift - 8 AM to 4 PM Nottingham Recruitment Partner: Vyoma Gandhi What you'll be doing In a retail world that's evolving faster than ever, automation isn't just a buzzword—it's a game-changer. As our DPS (Dynamic Picking System Departmental Manager, you'll be at the forefront of leading a large team day to day, ensure that customer service is at the forefront of mind at all times whilst delivery consistent levels of operational efficiency and performance across all your areas of remit. This role is all about driving smarter, more efficient ways of working through automation, reducing waste activity and developing broad teams and creating and maintaining a “can do” culture in our organization. You will be responsible for our state of the art outbound automated pick by light and Boots.com pick, pack and dispatch operation, leading a large team of colleagues via 18 direct reports who are working across 2...

About the role As an Assistant Manager at Boots Opticians you will lead and inspire your team to deliver an exemplary customer journey. You will play an important role within your store, working closely with the Store Manager, to create and deliver the commercial plan to help the business to grow and change for the better. Working across the whole store, your days will be full of variety. You will be involved in everything from customer service, store operations as well as the clinical activities which include: patient pre-screening, dispensing, accuracy checks and much more. You will manage a team with a variety of experience and clinical knowledge, providing you with the opportunity to help them develop their knowledge, skills and shape their future careers. This also includes completing management tasks such as creating and maintaining rotas, return to work reviews and performance management. We will support you in completing our industry leading ‘Step into Optics’ training...

Vehicle Technician (Mechanic) – Mercedes-Benz Nottingham £60,000 OTE (uncapped earnings) New Technicians are eligible for welcome bonuses totalling £2,500* Time to switch up a gear? Be part of something better. Enjoy support that’s second to none as a Vehicle Technician (Mechanic) at Group 1 Automotive. With training at some of the best facilities in the industry, you’ll learn new skills while becoming an expert. And best of all, you’ll be part of a fun, friendly team that will support you every day. What we can offer you Enjoy 33 days of annual leave  (including bank holidays) to rest and recharge Save money every day with  our exclusive retail discounts Drive a great deal  with discounts on new and used cars, plus servicing offers Plan for the years ahead  with our company pension scheme Balance home and work  with our industry-leading family-friendly policies designed to help you spend more time with the people that matter Commute for...

Vehicle Technician (Mechanic) – Toyota North Nottingham £60,000 OTE (uncapped earnings) New Technicians are eligible for welcome bonuses totalling £2,500* Time to switch up a gear? Be part of something better. Enjoy support that’s second to none as a Vehicle Technician (Mechanic) at Group 1 Automotive. With training at some of the best facilities in the industry, you’ll learn new skills while becoming an expert. And best of all, you’ll be part of a fun, friendly team that will support you every day. What we can offer you Enjoy 33 days of annual leave  (including bank holidays) to rest and recharge Save money every day with  our exclusive retail discounts Drive a great deal  with discounts on new and used cars, plus servicing offers Plan for the years ahead  with our company pension scheme Balance home and work  with our industry-leading family-friendly policies designed to help you spend more time with the people that matter Commute for...

Vehicle Technician (Mechanic) – Toyota Nottingham £60,000 OTE (uncapped earnings) New Technicians are eligible for welcome bonuses totalling £2,500* Time to switch up a gear? Be part of something better. Enjoy support that’s second to none as a Vehicle Technician (Mechanic) at Group 1 Automotive. With training at some of the best facilities in the industry, you’ll learn new skills while becoming an expert. And best of all, you’ll be part of a fun, friendly team that will support you every day. What we can offer you Enjoy 33 days of annual leave  (including bank holidays) to rest and recharge Save money every day with  our exclusive retail discounts Drive a great deal  with discounts on new and used cars, plus servicing offers Plan for the years ahead  with our company pension scheme Balance home and work  with our industry-leading family-friendly policies designed to help you spend more time with the people that matter Commute for less...

Vehicle Technician (Mechanic) – Mercedes-Benz Nottingham £60,000 OTE (uncapped earnings) New Technicians are eligible for welcome bonuses totalling £2,500* Time to switch up a gear? Be part of something better. Enjoy support that’s second to none as a Vehicle Technician (Mechanic) at Group 1 Automotive. With training at some of the best facilities in the industry, you’ll learn new skills while becoming an expert. And best of all, you’ll be part of a fun, friendly team that will support you every day. What we can offer you Enjoy 33 days of annual leave  (including bank holidays) to rest and recharge Save money every day with  our exclusive retail discounts Drive a great deal  with discounts on new and used cars, plus servicing offers Plan for the years ahead  with our company pension scheme Balance home and work  with our industry-leading family-friendly policies designed to help you spend more time with the people that matter Commute for...

Contract: Permanent Shift pattern: Weekend and Weekday working – 37.5 Hour Contract Closing date: 16th March 2026 Recruitment Partner: Laura Bradley – laura.bradley@boots.com Need to know This flagship store in the Nottingham Area is one of our standout locations — a sleek, modern space showcasing the very latest in optical technology and delivering an exceptional standard of clinical and retail care. It’s a high‑performing, fast‑paced environment powered by a large, experienced and well‑established, full clinical team comprising of contact lens opticians, dispensing opticians, optical assistants and optometrists who all thrive on delivering excellence at scale. We’re looking for a commercially astute, high‑energy and sales‑driven Store Manager who can elevate performance and lead with confidence in this flagship environment. With excellent transport links just moments away, accessing the store couldn’t be easier. What you’ll be doing...

What you’ll be doing Our pharmacists make a real difference in the communities we look after, delivering trusted care, advice and services that put patients first. In this role, you’ll use your clinical expertise every day, surrounded by a brilliant team and tools. Key responsibilities Delivering NHS, locally commissioned, and private services using both in-store and digital tools Leading professional and legal standards for patient safety and pharmacy compliance Monitoring, evaluating, and continually improving standards of care and safety Working with the Store Manager to develop the capability of the wider healthcare team Growing talent that reflects the communities we serve; coaching, mentoring and supporting your colleagues every step of the way. Representing Boots within the local community and with healthcare professionals What you’ll need to have (our must-haves) Registered with the relevant pharmacy regulator (GPhC, PSNI, PSI) Strong communication and...

Role - eCommerce Trading Manager – Electrical Beauty Contract: Permanent Shift pattern: Full Time - 5 Days in the Office Hours: 37.50 Location: Nottingham Support Office - NG90 Closing date: 17th April 2026 Recruitment Partner: Matthew Nelligan About the role The Assistant eCommerce Manager is responsible for the day to day holistic trading of their categories online and also how their categories show up across boots.com; driving total boots.com revenue and profit targets and also our market share ambitions. The Assistant eCommerce Manager will be seen as the expert in their category, holding a clear and detailed understanding of the drivers for the category and the market, with insight about how to drive conversion and increase customer acquisition. The individual will be responsible for delivery of new product launches, salesplan, online trade plans and owning the digital strategy for their categories, including and not limited to scoping out potential new...

Role: Digital Services Assistant Manager – Online Digital Services Team Contract: 12M Fixed Term Contract Shift pattern: Full Time Location: Nottingham Closing date: 4th April 2026 Recruitment Partner: Matthew Nelligan What you'll be doing The Digital Services Team are responsible for leading a wide range of operational & business processes across our UK and ROI digital platforms, ensuring that they operate effectively, deliver value, and always enhance the customer experience. Our Digital Services team is comprised of four main areas: Digital Promotions & Events team, Digital Product Enrichment Team, Digital Services Projects & Transformation support team and Digital Content Systems Support team. We have a new opportunity to join our team, operating in the Digital Services Promotions space to be a key subject matter expert contributing to a range of digital & business wide transformation projects. We have a very ambitious and challenging plan...

Role Overview: Join Our Team at Busy Bees – Leading Nursery Group in the UK Are you a passionate leader with a background in early childhood education and management? As an Assistant Centre Director at Busy Bees, you will support the Centre Director in overseeing the day-to-day operations of the centre. This is a fantastic opportunity for someone who thrives in a dynamic, fast-paced environment and wants to make a difference in the lives of children while leading a team towards educational excellence. About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part...

Estates Manager Contract: Permanent, Full Time Location: Nottingham, Support Office Recruitment Partner: Olivia Wilson What you'll be doing Based in our Nottingham support office, the Estates Team operates as a trusted property advisor to the business, often being the lynchpin between other key departments. We advise across a large, mature portfolio with significant opportunities to add and return value year-on-year whether through new or existing footprint. There's always a commercial opportunity to consider while balancing a mix of retail and pharmacy operations, locations, premium beauty brands and store configurations to ultimately deliver best value. We are now looking for an experienced Estates Manager to join the team. The successful candidate will have good all-round property experience, commercial acumen and a high level of drive to succeed. Key responsibilities Reporting to the Regional Estates Manager you will have responsibility for a...

Contract: Permanent Closing date: Wednesday 1st April Recruitment Partner: Shannon Linton We're recruiting for a Layout Designer to join our Commercial Services team within Trading. In this role, you'll help shape how customers experience our stores by creating layouts that make it easy to navigate, discover products and access services. Your work will directly support how our ranges and services come to life across our different store formats - from Your Local Boots Pharmacies to flagship Health & Beauty stores. What you'll be doing As part of Commercial Services within Trading, the Layout Design team works closely with teams across the business to ensure our stores are easy to shop and reflect the right ranges and services in the right places. The team underpins all activity that impacts the shop floor, bringing together multiple initiatives into one clear plan that can be delivered and implemented by Stores and/or Properties. In this role, you'll lead...

Contract: Fixed Term/Secondment - Up to 12 Months Closing date: 23rd April 2026 Recruitment Partner: samantha.bramhall@boots.co.uk Join us as Head of CRM for a high‑impact 12‑month fixed‑term role, leading the strategy and evolution of customer engagement for one of the UK's most loved brands. Based in our Nottingham office, this is a rare opportunity to shape the future of CRM for the largest health & beauty customer databases in the country and drive measurable commercial growth from day one. What you'll be doing As Head of CRM, you'll lead a high‑performing in‑house team to shape the next chapter of customer engagement at Boots, uniting physical and digital journeys through smarter, more efficient and more effective CRM. You'll oversee all 1:1 communications across email, app, loyalty promotions and direct marketing, while driving future‑facing strategies that unlock automation, personalisation at scale and new ways of working. Managing five direct reports...

Contract: Fixed Term - 12 months Shift pattern: Full-time Closing date: Thursday 16th April Recruitment Partner: Kershia Broughton Are you ready to make a difference? Join Boots as an Article Data Administrator in our Commercial & Technical Services team based in Nottingham . This is an exciting opportunity to be part of a dynamic team that plays a crucial role in ensuring our products are available for our customers both in-store and online. At Boots, we believe in building a brilliant environment for our people, empowering you to make a real impact every day. You’ll be part of a culture that values collaboration, innovation, and personal growth. What you’ll be doing As an Article Data Administrator, you will: Manage the timely and accurate creation and maintenance of Boots products, ensuring data meets our high standards. Achieve agreed Key Performance Indicators (KPIs) to drive performance. Support and coach customers with data requirement...

Role: Delivery and Engagement Analyst Contract: Permanent Location: Nottingham - 5 days per week Recruitment Partner: Kershia Broughton Are you ready to make a difference? Join Boots as a Delivery and Engagement Analyst in our vibrant Technology team based in Nottingham, Beeston . Here at Boots, we believe in the brilliance of our people and the impact they can make every day. In this role, you will be the primary contact for all assigned engagement requests, taking full ownership and ensuring customer expectations are met. You will facilitate discussions with stakeholders, document meetings, and monitor progress to deliver exceptional results. If you thrive in a collaborative environment and are passionate about driving progress, this is the opportunity for you! Key Responsibilities: Serve as the primary contact for all assigned engagement requests, taking full ownership. Facilitate discussions with Technology stakeholders to elicit customer requirements....

Supply Lead - 12 Mths FTC Location: Nottingham Recruitment Partner: Anastasia Walker What you'll be doing At Boots there is a focus on customers and patients' well being for life. Its unrivalled range of products and brands make it the leading provider of healthcare on the high street and the UK's number one beauty destination. Here at Boots, we're always on the lookout for great talent! We have exciting opportunities at our Support Office Supply team based in Nottingham. So why not be part of landing the next generation of beauty trends and help change people's lives for the better. As a supply lead you will be: Involved in the delivery and implementation of our Supply Business unit plans Managing multiple stakeholder relationships and managing any expectations Collaborating daily with suppliers, looking at opportunities to improve relationships and generate operational/process efficiencies to improve joint KPIs Balancing stock availability with working...

Contract: Fixed Term Contract, 3 Months. Part-time, 30 hours. Closing date: 23rd April Recruitment Partner: Katrina, katrina.wuk@boots.co.uk About the Role: The Clinical Services Proposition Administrator provides essential administrative support to the wider Clinical Services Proposition team, helping to keep the team organised, responsive, and running smoothly. This role supports daily operations by managing communications, coordinating requests, and ensuring key processes are completed accurately and on time. You will report directly to the Clinical Services Proposition Manager and work closely within the wider commercial team at Boots Opticians, offering a strong opportunity to build knowledge of clinical and support functions. Key Responsibilities: Monitor and manage shared email inboxes, responding to queries or directing them to the appropriate teams. Issue access and training codes, templates, and other routine requests. Raise and process purchase...

Job Profile: Trading since 1989, e.surv Chartered Surveyors is the UK's number one residential surveyor and the largest provider of property risk expertise and residential surveying services. To put it into numbers, we complete more than one property inspection every 12 seconds and employ over 600 surveyors from Land’s End to John O’Groats and Northern Ireland. This gives us the flexibility to offer nationwide coverage combined with invaluable local knowledge.   We're part of the  LSL Property Services PLC Group , which includes household names  Your Move  and  Reeds Rains , as well as the mortgage network  PRIMIS . We work with lenders, intermediaries, social housing entities and estate agents in addition to private customers.   We are seeking additional RICS accredited Residential Surveyors nationwide, to support the growing volume of Mortgage Valuation work that the UK’s leading lenders rely on e.surv to complete. Because of our size and the large network of lenders that we...