26 customer assistant jobs found in Nottingham

Role: Digital Operations Manager – Fraud and Payments Contract: Fixed Term Contract / Secondment Shift pattern: Full Time Location: Nottingham Recruitment Partner: Matthew Nelligan What you'll be doing Working in the Digital Operations team you'll collaborate with various teams across the business as well as suppliers. You'll monitor, manage, and coordinate the operational delivery of our online customer offer. This involves everything from troubleshooting website issues and managing online fraud risk to analysing data to gain insight into how we can make the service better. Key responsibilities Build and maintain senior partner relationships, working cross functionally across multiple teams and third-party suppliers. Lead the operational delivery agenda for your areas. Manage and responsible for Fraud and Payments online, building and optimising business processes to improve operational efficiencies and output. Manage and lead a team of...

About the role As an Optical Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. You will be based in store and report to the store manager. You will work on the shop floor and spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect eye-wear solution for them – no two days will be the same. Your role within the team as an Optical Assistant will give you lots of opportunities to develop your knowledge through our industry-leading ‘Step Into Optics’ training programme. This programme includes both workshop-based learning and practical ‘on the job’ experience. You will also: Order, dispense and collect glasses and contact lenses...

Dispenser Contract: Permanent - 37.5 Hours Full time, open to part time hours too. Shift pattern: Rotating Nottingham Recruitment Partner: Vyoma Gandhi What you'll be doing Welcome to the Boots Central Support Pharmacy team – an exciting team within The Boots Group which is at the heart of our growth plans as more patients look to us for online fulfilment of their prescriptions. This team sits within the Pharmacy Logistics function and plays an important role in the supply chain and works with the Online Dr team. As patients' needs have changed, so have we: focusing on really understanding and adapting to what our patients really require when making decisions about how they access and obtain their medication. We're making the most of our Boots.com platform to optimise the online prescription journey, drive growth and provide an experience for our patients that demonstrates our drive to provide an exemplary service for patients to easily manage...

Role Overview: Join Our Team at Busy Bees – Leading Nursery Group in the UK Are you a passionate leader with a background in early childhood education and management? As an Assistant Centre Director at Busy Bees, you will support the Centre Director in overseeing the day-to-day operations of the centre. This is a fantastic opportunity for someone who thrives in a dynamic, fast-paced environment and wants to make a difference in the lives of children while leading a team towards educational excellence. About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part...

Energy Centre Technician (Electrical Bias) Location: Nottingham Contract: Permanent Shift Pattern: Full Time Recruitment Partner - Olivia Wilson What you'll be doing D200 Energy Centre is a Boots owned, purpose-built Combined Heat and Power (CHP) Station. Operating 24/7 365, controlled by a sophisticated distributed control system, it provides steam, electricity, medium pressure hot water and compressed air to the Nottingham site. As part of Engineering Facilities Management (EFM), our team of Electrical, Instrumentation, Control, Mechanical and Site Services Maintenance Engineers and Station Controllers are focussed on delivering the highest-level of service to the Nottingham site. The Energy Centre team is responsible for the above services along with the provision of other site utilities and services including gas, high voltage electricity, water and effluent. The team is looking to recruit a multi-skilled engineer with strong electrical bais to carry out...

What you’ll be doing As a qualified Dispensing Optician, you will be providing a high level of customer care and expert advice to make a real difference to our customers and keep them coming back. You will work in one of our stores, reporting to the Store Manager. Key responsibilities Providing clinical support in store for regulated dispensing Inspiring your Optical team by sharing your knowledge to offer the very best service.  Listening to the needs of customers and offer expertise and advice. Helping our customers to choose the correct eyewear and offer guidance to ensure our customers receive the best product suited to their needs. Supporting the team to deliver an efficient model day and operational processes to ensure that the business trades legally. Providing expert knowledge for patients with more specialist requirements. What you’ll need to have (our must-haves) Registered with the General Optical Council (GOC) Passion for your own learning and...

Location: Nottingham, Full-Time Contract: Permanent Recruitment Partner : Shannon Linton Overview: The In-Store Creative Design Manager is responsible for creating engaging, functional and brand aligned retail environments that enhance the customer experience and drives commercial performance by format. The role translates brand strategy and customer insight into physical spaces, ensuring consistency across formats, whilst also considering local market needs. Role Responsibilities: • Translating brand identity and guidelines into design solutions. • Translation of creative intents into communication, merchandising, layout and design development briefs. • Review of creative design drawings, also including plans, elevations, fixtures and fittings. • Collaborating with both internal external resources to deliver practical design within budget. These teams may include architects, merchandisers, manufacturers etc. • Support the trial and rollout of...

Location: Nottingham, Full-Time Contract: Permanent Recruitment Partner: Shannon Linton Overview of the role: The In-Store Creative Design team is responsible for delivering in-store solutions for new customer experience propositions by store format. Creating engaging, functional and brand aligned retail environments that enhance the customer experience and drives commercial performance. The role focuses on assisting with concept development, design documentation and store rollout activity. While also developing technical, creative and commercials skills within a fast-paced environment Key Responsibilities: • Creation of in-store creative briefs through to delivery of design intent concepts, in line with business objectives and customer insights • Work closely with subject matter experts (both internal and external) to deliver practical designs - reviewing operational, commercial and accessibility requirements, within budget • Review of basic creative...

Contract: Permanent Location: Nottingham HO Recruitment Partner: Anastasia Walker Ethical and Social Governance Manager This is a exceptional role, responsible for leading The Boots Group's ethical compliance function. This pivotal and business critical role within the Global Sourcing function; and will be responsible for leading the Ethical and Social Governance strategy for TBG, ensuring that our global supplier base are compliant to our ethical sourcing practices. Purpose of the Role Ensure that The Boots Group suppliers conform to the group's Ethical and Social Governance Code of Conduct, and continually evolve social policies and standards across the organisation. Reporting into Director of Supplier Development, you will: Key responsibilities Lead the thinking for the TBG policies for social responsibility; ensuring that this is consistent with industry best practice in ethical trade, human rights, and responsible sourcing Manage the delivery of...

Contract: 12 Mths FTC Location: Nottingham Head Office Recruitment Partner: Anastasia Walker Are you ready to shape the future of our People function at Boots? We are seeking a forward-thinking People Technology Manager to lead our People Systems landscape in Nottingham. This is an exciting opportunity to drive innovation and enhance the colleague and candidate experience through cutting-edge technology. At Boots, we believe in the brilliance of our people. As part of our HR team, you will play a pivotal role in delivering our technology strategy while optimising our people technology ecosystem. You will lead a small team of specialists, ensuring our systems are efficient, integrated, and deliver exceptional experiences. Key Responsibilities As the People Technology Manager, you will: Lead and Develop a Specialist Team Manage and coach a team of system specialists, setting clear direction, building capability, and ensuring high performance across all platforms....

Client Manager, The B-Hive Full Time, 8 Month FTC Location: Nottingham OR London Recruitment Partner: Olivia Wilson What you'll be doing The B-Hive is an in-house creative agency bringing to life the creative needs of some of the most recognizable brands in the beauty industry including No7, Soap & Glory, Liz Earle and Boots own brand. We combine the capability of an external creative and production team, with the speed, flexibility, and in-depth brand knowledge of an in-house set-up, underpinned by years of experience dedicated to Boots and No7 Beauty Company. As a Client Manager, you're the primary representative and face of the B-Hive. Reporting into the Senior Client Manager, you'll be hands on, managing relationships and delivering briefs across internal and external stakeholders and dealing with our creative and production team to deliver first-class projects. In this role, you'll be the one of the key client contacts within one of our latest and...

Contract: Permanent, Full-time Recruitment Partner: Katrina, katrina.wuk@boots.co.uk About the role Are you ready to take the next step in your career? We have an exciting opportunity for an NPD Project Delivery Lead within our Technical Services team at Boots. This role is perfect for someone with a few years experience in project management, looking to grow their skills in New Product Development (NPD) and Existing Product Development (EPD) across Beauty & General Merchandise (GM) categories. In this role, you will support the delivery of key projects that drive category and brand growth. With your project management skills and practical product delivery knowledge, you will help ensure projects meet commercial objectives and timelines. You will work closely with cross-functional teams, including Buying, Technical, Product, and Supply, to achieve successful outcomes. This is a permanent role based in Nottingham, and we’re looking for someone eager to learn and...

Role: Senior Enterprise Architect - SAP, Logistics & Finance Contract: Permanent - Full-time Location: Nottingham - In office Recruitment Partner: kershia.broughton@boots.co.uk Are you ready to take your career to the next level? Join Boots as a Senior Enterprise Architect - SAP, Logistics & Finance in Nottingham, Beeston ! At Boots, we work every day to build a brilliant environment for our people, empowering them to make a difference for our customers and colleagues. As part of our Technology Team , you will play a pivotal role in shaping our IT strategy and driving progress across our business. You will also receive support from the wider EA team to achieve success. What you’ll be doing: In this role, you will collaborate with business leaders to define IT strategies and roadmaps, ensuring our technology investments align with our business outcomes. You will: Own and evolve the enterprise-level...

Contract: Permanent Closing date: Monday 6th April Recruitment Partner: Shannon Linton What you'll be doing You'll lead the engagement and management of relationships with the retail teams, primarily Director of Stores, Area and Store Managers. You'll provide the one point of contact for queries on the store layout in a given region / project. You will manage the store development plan for a given geographical location taking accountability for production of the customer focussed layout and commercial viability for all store investment schemes. *This role covers North/Ireland , candidates will need to travel within this region on a regular basis Key responsibilities Provide a point of contact for retail colleagues, demonstrating expertise for retail colleagues, regarding customer offer. Produce a high standard CAD layout that aligns to the store specific brief Produce Macro and Micro layouts that show space blocking for senior sign off Engage...

Warehouse Project Manager Permanent Nottingham - Full Time Recruitment Partner: Vyoma Gandhi What you'll be doing An exciting opportunity exists within the Warehouse Operations team for a UK based Project Manager to be the lead of various warehouse transformation projects. You will lead Boots' key operational workstreams while building integrated plans within larger programmes of work, ensuring projects are delivered on schedule and that all supporting processes are fully established, tested, and successfully handed over to the operation. Key responsibilities Manage delivery of projects to time, cost and quality targets. • Set up, facilitate and maintain a robust programme governance structure to enable clear decision making and proportionate and timely escalation management. • Develop and deliver the project plan facilitating key activity across all project workstreams • Lead for quality assurance across all project deliverables. •...

Contract: Permanent, Full-time Closing date: 2nd April 2026 Recruitment Partner: Katrina, katrina.wuk@boots.co.uk What you'll be doing As a Packaging Technologist in Boots you will work in a busy and cross-functional team to deliver exciting new & innovative packaging solutions. You will help create amazing products by developing design ideas into packaging that delights our customers, manages cost effectively and maintains our sustainability standards. The role uses a mixture of expert packaging technical knowledge, high levels of organisation and a creative eye to work with our suppliers to develop packaging from concept to manufacture. This permanent role sits at the heart of the Boots Packaging Technology team, reporting to the Packaging Technology Manager within Technical Services. You'll dive into a broad mix of Boots and Exclusive brands, supporting our Beauty & General Merchandise and Healthcare business units. The team leads exciting packaging...

Tax Manager Contract: Permanent Location - Nottingham Recruitment Partner: Vyoma Gandhi What you'll be doing We are looking for a Tax Manager for a permanent contract to be based at the Nottingham headquarters office of The Boots Group. Reporting to the Senior Tax Manager, work with the other Tax Managers to ensure that The Boots Group's UK entities fulfill all tax compliance requirements. Also, project work with a focus on UK transactions for The Boots Group. Key responsibilities Support all UK compliance requirements being met on a timely basis. Leading the team, prepare and review returns, work with stakeholders regarding queries and technical issues, obtain all relevant approvals, and submit to HMRC. Ensure associated processes are efficient, documented and make best use of available technology. Support concerning SAO requirements for the group. Work with team members within The Boots Group businesses to provide...

Contract: 12 Mths FTC Location: Nottingham Recruitment Partner: Anastasia Walker What you'll be doing An exciting opportunity has arisen for a 12-month interim maternity cover as Head of Reward at Boots. This role plays a critical role in both shaping and delivering the reward proposition for pay, incentives and reward reporting across more than 50,000 colleagues. Reporting into Reward Director, you will: Key responsibilities You'll lead a team to: Contribute to the strategic development and evolution of the company's reward programmes Develop reward proposals and recommendations that reflect market trends and business priorities Provide regular insight and research into the latest reward practices Advance our reward technology to support business needs Identify new and innovative approaches to reward that drive business performance Deliver annual pay and bonus cycles on time, in budget and to the highest standards of accuracy Work with...

Contract: Permanent Location: Nottingham (Support Office Recruitment Partner: Daniel white, daniel.white1@boots.co.uk What you'll be doing As a pharmacist with us you'll be providing excellent customer and patient care - it's listening and providing your expert advice and reassurance to deliver healthcare services. This is an exciting opportunity during a period of transformation to join a new team providing services to customers and patients across England in the growing Customer Support Centre. This role would require full time working at our Nottingham Support Office. Key responsibilities Delivering New Medicines Service (NMS)conversations in line with the service specification, with the potential to expand to other services. Deliver quality patient consultation via digital/virtual routes (e.g. telephone, video calls) Deep understanding of NMS, including drugs/conditions eligibility, always acting in the best interests of the patient, and makes consultation records...

Contract: Permanent Closing date: 21st April 2026 Recruitment Partner: Olivia Wilson, olivia.wilson3@boots.com What you’ll be doing We are currently expanding our internal digital design and production studio, the award-winning B-Hive – which is home to a multi-skilled team at the heart of the Boots UK marketing team. We provide a wide range of content, imagery, video, animation and other assets for our digital channels. As part of this expansion, we are looking for an assistant operations management to help support and deliver the operational and practical elements of studio production. Key responsibilities Schedule work across the studio’s resources using our custom workflow management tools. Support the team with day-to-day studio administration and coordination tasks. Assist in updating and maintaining workflow systems for accurate project tracking. Communicate with internal teams to gather information and keep projects moving forward. Identify...