Motor Insurers' Bureau
Milton Keynes, UK
About MIB
At MIB our people are passionate about making roads safer by getting uninsured and hit-and-run drivers off our roads. Working in partnership with the Police, Insurers and Government our collective aim is to make it a thing of the past but, until that’s accomplished, we’re here to compensate victims quickly, fairly and compassionately.
Last year we helped more than 34,000 people struck by uninsured and hit-and-run drivers and paid over £400 million in compensation to support victims rebuild their lives.
About the role
Manage performance and lead the Mainstream Claims department taking overall responsibility for key deliverables (OKRs and EKPIs) on an annual basis.
Lead and deliver an excellent claims customer experience in an omni-channel environment.
Work closely with ExCo, as well as other senior business leaders, to support the delivery of MIB Strategy including operational automation, modern agile ways of working, processes and technology....