3 customer service advisor jobs found in Manchester

Senior SOC Analyst UK • Hybrid - 3 days a week in our Manchester office ( Suite B, Maple Court, M60 Office Park, Wynne Ave, Swinton, Clifton, Manchester, M27 8FF) £50-£55k (Dependent on experience) + benefits Focus Group is looking for a Senior SOC Analyst to play a key role within our Managed Security Services team. This is a dual‑focused position combining hands‑on technical expertise with day‑to‑day operational leadership, ensuring high‑quality delivery of managed detection and response services across a diverse customer base. You’ll lead SOC operations, act as the escalation point for complex security incidents, and mentor junior analysts—driving both service excellence and team development. What you’ll do Lead day‑to‑day SOC operations, ensuring effective triage, escalation, and communication workflows Act as the primary escalation point for complex security investigations and incidents Conduct advanced threat investigations across endpoints,...

Role Description: About Us:  At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world.   The Role: The S enior Managing Counsel, Product  (Ground Transport and Attractions) provides leadership in assessing, interpreting, advising on and applying laws governing global platform and intermediation services offered by Booking.com across our Ground Transport (Cars and Rides) and Attractions verticals. The Ground Transport and Attractions verticals sit in the Trips Business Unit alongside our Flights and Insurance business verticals. The role directly partners with Product teams within Ground...

Role Description: We believe that the passion and talent of our employees is our strength – it is what drives us towards outstanding performance. We offer a dynamic, motivating and sophisticated work environment. A culture that is open, innovative and performance-oriented. Our scale and scope, commitment to people and high standards of integrity make Booking.com a great place to work.   Booking.com’s Infrastructure Security is seeking a passionate engineer who wants to protect the world's largest travel platform against attacks on its production platform. Your skills will be the foundation of security initiatives that protect the security and privacy of all our customers, partners, and employees.   The Infrastructure Security organisation makes security effortless for our different production platforms. As part of this team, you will be performing security engineering, building advanced and novel detective and preventive controls, developing systems to automate remediation...