2 customer service executive jobs found in Manchester

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Manchester Full time customer service executive
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18 Feb, 2026
Full time
Marketing Assistant
£30,000 - £33,000 yearly
PHMG Manchester, UK
Role:  Marketing Executive Location:   Old Trafford, Manchester Hours:   8.45am – 5.15pm Package:   £30,000 basic (£33,000 OTE) This is an exciting opportunity for a proactive and digitally focused marketer to join our team and play a key role in the execution of PHMG’s marketing strategy. You will work closely with the Head of Marketing to deliver campaigns and digital initiatives that enhance our client communications, strengthen our online presence, and support lead generation and retention objectives. This role is ideal for someone who has a strong understanding of digital marketing channels and a passion for using data, technology and creativity to deliver measurable results. Strategic objectives and responsibilities : Digital Marketing Delivery Implement digital marketing campaigns across multiple channels including email, paid search (PPC), display, SEO, and social media. Support the creation, testing and optimisation of e-marketing campaigns...
18 Feb, 2026
Full time
Quality Assurance Manager
£35,000 - £40,000 yearly
PHMG Manchester, UK
Quality Assurance Manager – Client Retention Hours:  Monday – Thursday (11am – 8pm) Friday (11am – 6pm) Location:  Old Trafford, Manchester Oversee : Client and Product Implementation Reporting to:  Head of Global Quality Assurance and Vice President of Client Implementation (Global) Job Role As a Quality Assurance Manager, you will oversee the development and delivery of a robust internal audit function that delivers value and best practice to the internal governance of the business. The Quality Assurance Team play a crucial role within the Client Services department. You will be responsible for reviewing all engagement with our client base, reporting effectively on processes, analysing the data and trends to ensure that quality standards are consistently met across projects and departments and identifying and implementing relevant process improvements. Your time will be mainly focused on the Client Retention...