149 customer service executive jobs found in London

Amazon Web Services (AWS) is the leading cloud provider, offering virtualized infrastructure, storage, networking, messaging, analytics, and other web computing services to customers all over the world. AWS operates a globally distributed environment at massive levels of scale, offering over 200 fully featured services to millions of active customers around the world—including the fastest-growing startups, largest enterprises, and leading government agencies—to power their infrastructure. Within the AWS WW Commercial Sales (WWCS) organization, the Sales Strategy and Operations team is responsible for supporting Leadership, Sales, and Operational teams in achieving organizational objectives and driving continuous improvements in field productivity. We own and deliver “run the business” (RTB) operational cadences, build new mechanisms to support organizational growth and scale, and drive organizational initiatives. Are you passionate about solving business problems through...

AWS is seeking a world class sales professional to manage and grow our global business relationship with one of the largest entertainment and technology companies in the world. This Global Account Manager role will have a primary focus on the customer’s Sports lines of business, responsible for business development and account growth for this global account segment. The ideal candidate brings deep sports industry expertise, a builder mindset, and the ability to engage C-suite stakeholders with credible, outcome-driven conversations — while thriving in a highly collaborative, cross-functional environment. The pursuit and management of net new customer relationships and incremental line-of-business opportunities will be critical to the success of this role. You will build and maintain key relationships, develop and manage opportunities, monitor deployment projects and engage virtual resources to scale. You will define a CXO relationship strategy across the account and engage AWS...

This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges. Do you like helping customers implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping groups understand application architectures and integration approaches? Do you have the consultative and leadership skills to help customers succeed with their cloud efforts? Are you passionate about cloud computing with a special focus on virtualized desktops, applications, and...

AWS is seeking a world class sales professional to manage our manufacturing customers within our UK region. The AWS AGS team is committed to helping industry customers enable their digital transformation journeys. Our primary goal is to meet customers in their cloud journeys and work backwards from their industry-specific needs to transform their businesses and industries. Our team focuses on business outcomes and industry use cases on behalf of our customers, whether that is how we build products and solutions, how we sell, how we deliver, or how we partner. The Principal Account Manager will be responsible for providing business leadership and management of a select number of accounts. You will build and maintain key relationships, develop and manage opportunities, monitor deployment projects and engage resources. You will define a CXO relationship strategy within the accounts, including engaging with AWS senior leadership team for executive sponsorships, coordinating executive...

AWS is building the future of sovereign cloud computing. As a Principal Technical Program Manager on our Digital Sovereignty team, you will drive strategic programs that enable AWS customers to maintain control over their data while leveraging the full power of AWS cloud services. You will work directly with the Director of Digital Sovereignty and Managing Director of European Sovereign Cloud to orchestrate technical workstreams that support our global strategy and initiatives. This role requires deep technical expertise, strategic thinking, and the ability to influence without authority across a complex, matrixed organization. You will own technology roadmaps, manage portfolios of programs, and drive execution of initiatives with broad cross-organizational impact. You will also help the director to prioritize his external engagements. Key job responsibilities Strategic Leadership - Develop annual strategic plans that align cross-functional technical contributors toward unified...

Are you a senior technology leader who operates at the intersection of deep infrastructure expertise and executive-level business strategy? Do you want to shape how the world's most ambitious organizations build AI-ready foundations in the cloud? We're looking for someone who can do both — and continue to build a world-class team while doing it. As the Specialist Solutions Architecture (SSA) Leader for Core Services across EMEA, you will lead an elite team of specialist solutions architects who are the definitive technical authority on AWS's foundational infrastructure services — Compute, Accelerated Compute, HPC, Security, Networking, and Storage. Your team partners with AWS's regional sales organization to accelerate adoption, but your personal impact extends far beyond: you will be a trusted technical advisor in C-suite conversations, helping customers architect for AI at scale and connecting infrastructure decisions to business outcomes. Reporting directly to the EMEA...

This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges. Do you like helping customers implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping groups understand application architectures and integration approaches? Do you have the consultative and leadership skills to help customers succeed with their cloud efforts? Are you passionate about cloud computing with a special focus on virtualized desktops, applications, and...

As an Amazon Web Services (AWS) Sr. Customer Solutions Manager, you will be responsible for helping to guide the largest and most complex AWS UK&I customers along their multi-year journey to the cloud. In this new, highly visible position, you will ensure that all AWS teams are working together effectively and efficiently to deliver outcomes for the customer. In the role, you will be a critical partner to our UK&I customers, leveraging your delivery experience with large scale transformations and helping shepherd them through their stages of AWS adoption. Guiding the customer through the operational, educational and governance aspects of a successful AWS cloud journey. You will interface with customer and AWS leadership, driving collaboration between the other core account groups (Sales, Support, Solutions Architecture and Professional Services), product/engineering teams, and customer teams, planning and supporting major workload migrations. You will translate strategic...

Amazon Leo is seeking an exceptional Technical Program Manager (TPM) to lead our aeronautical enterprise services initiative. In this high-impact role, you'll be the customer facing program lead integrating between our aviation customers and internal engineering, product management and business leaders, ensuring our enterprise solutions meet the rigorous demands of the aeronautical market. As the Senior TPM, you will track the end-to-end delivery of Amazon Leo's aviation products and services to customers in the region, contributing to the mission from pre-sales through launch and sustainment. You'll help establish the frameworks, processes, and program governance structures that enable seamless technical onboarding for aviation customers while maintaining the highest standards of safety, compliance, and customer satisfaction. This position may require access to information, technology, or hardware that is subject to export control laws and regulations, including the Export...

Amazon Web Services is seeking a results-driven Account-Based Marketing (ABM) Industry Marketing Manager to design and execute high-impact ABM programs for enterprise customers within the United Kingdom, Germany and Ireland field territory and deliver the industry’s largest activations and programs. This role combines strategic thinking with hands-on execution to drive measurable business outcomes through targeted marketing initiatives. The Account-Based Marketing Manager will own the end-to-end execution of UKGI territory ABM programs, working backwards from customer needs to create data-driven, multi-channel campaigns, events, and executive programs that accelerate pipeline and revenue growth. This role requires strategic marketing expertise, strong project management skills, analytical capabilities, and the ability to influence cross-functional stakeholders. Key job responsibilities • Deliver the largest Industry activations, executive programs, and scaling programs • Design...

Amazon Web Services (AWS) is seeking an experienced sales professional to manage and grow our global business relationship with one of the world’s largest entertainment companies. This Global Account Manager role focuses on the customer’s EMEA lines of business, driving revenue growth, building C-level relationships, and developing comprehensive account strategies that align AWS cloud solutions with the customer's business transformation goals. The ideal candidate brings deep media and entertainment industry knowledge, proven enterprise sales expertise, and the ability to engage key stakeholders in business outcome-driven conversations. You will pursue net new line-of-business customer relationships, develop and manage net new opportunities, engage resources to support opportunities, and leverage AWS senior leadership to advance partnership discussions while maintaining a trusted advisor relationship at all levels of the customer organization. Key job responsibilities The Global...

At Amazon Web Services (AWS), we are inventing the future of cloud computing with a team of builders who try new things and dream big dreams. Our web services provide a platform for IT infrastructure in the cloud that is used by hundreds of thousands of developers and businesses around the world. We are seeking a German-speaking Solutions Architect to join the World Wide Public Sector (WWPS) Greenfield team based in London. In this role, you will help new-to-cloud public sector customers across the UK, Germany and International Organization. accelerate their cloud journey on AWS. You will serve as the primary technical point of contact for German-speaking public sector customers, conducting discovery sessions, designing foundational architectures, and building trusted relationships that drive long-term cloud adoption. The Greenfield SA function focuses on proactive customer engagement: helping customers move beyond reactive technical needs toward strategic cloud adoption. You will...

Amazon's Reliability & Maintenance Engineering (RME) organization is seeking a Senior Product Manager - Technical to own the product strategy and roadmap for OmniFrost, Amazon's next-generation SCADA (Supervisory Control and Data Acquisition) platform. OmniFrost is a mobile-first, AI-powered monitoring and control system designed to replace both legacy vendor SCADA and Amazon's existing SCADA 2.0 across the global fulfilment network. This role owns the end-to-end product lifecycle for OmniFrost from defining requirements and success metrics through scaled network deployment. You will work directly with RME field teams,engineering, and leadership to drive a production-ready platform that delivers measurable operational impact at scale. Key job responsibilities - Define and own the OmniFrost product vision, strategy, and multi-year roadmap covering pilot validation through network-wide deployment across technically feasible sites globally - Establish measurable KPIs tied...

Amazon Web Services is seeking a results-driven Account-Based Marketing (ABM) Industry Marketing Manager to design and execute high-impact ABM programs for enterprise customers for some of our largest, most complex customers in Financial Services. This role combines strategic thinking with hands-on execution to drive measurable business outcomes through targeted marketing initiatives. The Account-Based Marketing Manager will own the end-to-end execution of account-specific ABM programs, working backwards from customer needs to create data-driven, multi-channel campaigns, events, and executive programs that accelerate pipeline and revenue growth. This role requires project management skills, analytical capabilities, and the ability to influence cross-functional stakeholders. Success Measures: • Pipeline influence and revenue contribution from ABM accounts • Account engagement metrics and program ROI • Sales team satisfaction scores • Program execution quality and timeliness •...

Amazon Web Services (AWS) is seeking an experienced Senior Solutions Architect to join our Financial Services team, focusing on Capital Markets customers in the UK. As a trusted technical advisor, you will help leading financial institutions innovate and transform their business using AWS technologies. Solutions Architects work hand in hand with AWS customers to help them make the most of the Cloud. They own the overall technical relationship between customers and AWS and make recommendations on security, cost, performance, reliability and operational efficiency. They work to understand the customer's business needs and give prescriptive guidance on how to create business value with technology. To do this they collaborate with other teams such as account management, professional services, support, product teams and the AWS partner ecosystem. In this role you will get to practice your creativity, linking technology to tangible solutions and educating AWS customers about the art of...

Amazon Web Services (AWS) is seeking an experienced SAP Solutions Architect to help public sector customers design, migrate, and modernize their SAP landscapes on AWS. In this role, you will work across government, defense, regulated industries and intelligence community, partnering with, SAP Public Sector, systems integrators, and internal AWS teams to deliver mission-critical outcomes in regulated environments. Key job responsibilities • Design and architect SAP solutions on AWS aligned to public sector mission outcomes across government, defense, and intelligence community customers. • Work closely with SAP, systems integrators, and internal AWS teams to drive joint solution delivery for government agencies. • Provide technical leadership across the full lifecycle: pre-sales, implementation, migration, and optimization with emphasis on regulated environments. • Lead architecture reviews, solution design, and technical strategy for SAP workloads including SAP RISE with AWS,...

AWS is seeking a Principal Customer Success Specialist - Gen AI to transform how organizations plan, execute, and operate their businesses through adoption of Amazon Quick and AWS's generative AI platform. This is a senior individual contributor role within the AWS Specialists & Partners (ASP) Customer Success Center of Excellence, requiring a combination of executive-level strategic vision and practical credibility to help customers fundamentally reimagine their business processes using AI. Amazon Quick is AWS's enterprise AI platform that enables organizations to transform how work gets done, from knowledge management and research to decision-making and operational workflows. This role focuses on helping customers move beyond AI experimentation to systematic business process reinvention at enterprise scale. You will define the methodologies, frameworks, and repeatable models that shape how AWS and its customers approach AI-powered business planning, execution, and operation...

Who we are GlobalData operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change. By uniting proprietary data, human expertise, and purpose-built AI into a single, connected platform, we help organizations see what s coming, move faster, and lead with confidence. Our solutions are used by over 5,000 organizations across the world s largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth. Why join GlobalData? GlobalData is at a pivotal point in its growth journey and we need curious, ambitious, courageous people to support us in achieving our vision to deliver intelligence that transforms uncertainty into opportunity for the world s most successful organizations.? Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. Working together in an intellectually challenging environment, where learning is...

As a Security and Compliance Solutions Architect at AWS, you’ll build technical relationships with customers of all sizes and operate as their trusted advisor, ensuring they get the most out of the cloud at every stage of their journey. You’ll manage the overall technical security relationship between AWS and our customers, making recommendations on security, compliance, cost, performance, reliability, and operational efficiency to accelerate their challenging projects. Internally, you will be the voice of the customer, sharing their needs and wants to inform the roadmap of AWS security services and features. In this role, your creativity will build effective design patterns addressing customer challenges, with the opportunity to define or invent cloud-native reference architectures for a variety of use cases. You will Participate in the creation and sharing of best practices, technical content and new reference architectures (e.g. white papers, code samples, blog posts) and...

AI is the most transformational technology of our time, capable of tackling some of humanity’s most challenging problems. Amazon is investing in generative AI and the responsible development and deployment of large language models (LLMs) across all of our businesses. Come build the future of human-technology interaction with us. We are seeking an experienced Operations Manager to join our team in London. Key job responsibilities - Develop and drive the overall direction, coordination, service delivery and evaluation of Data Services operations activities - Set the vision, direction and culture of their teams by managing individual and team performance expectations and goals, monitoring real time service levels and schedule adherence, and holding their teams accountable to meet and exceed performance targets - Collaborate with internal partners to build input-focused operating plans for achievement of key measures - Create a culture where accountability, transparency and...