2 customer service administrator jobs found in Leeds

Customer Service Assistant - Join a Friendly Team in Morley! Location: Morley, LS27 Pay: £12.75 per hour? Hours: Monday to Friday, 9am - 5pm Contract: Temporary (with potential to go permanent!) Are you a problem-solver with a knack for delivering top-notch customer service? Do you thrive in a fast-paced, friendly environment? If so, we've got just the role for you! A leading manufacturer in Morley is on the hunt for a Customer Service Assistant to step in for holiday and maternity cover. This is a fantastic opportunity to get your foot in the door with a business that values teamwork and efficiency. What You'll Be Doing: 60% inbox-based - Responding to customer queries via a bespoke email system 40% phone-based - Speaking with businesses and end customers to resolve issues Investigating and resolving delivery mishaps (wrong items, missing parts, etc.) Working closely with a tight-knit team of five in a friendly open-plan office ? What You...

Join our busy administration team as a Pensions Administrator, supporting over 60 varied pension schemes, including our new and innovative Collective Defined Contribution (CDC) scheme. What is a CDC Pension Scheme? A CDC pension scheme is a new style of pension scheme designed to bridge the gap between Defined Benefit and Defined Contribution pensions, offering members a lifelong pension with fixed contributions pooled into a collective fund. Your Responsibilities Ensuring customer satisfaction is a key priority at all times and working in line with service levels Managing all aspects of the Pensions Administrator role, including pensions calculations, member enquiries, and ad hoc projects Mentoring team members whilst actively developing your own knowledge Maintaining accuracy of member/employer data at all times Monitor both the quality and volume of your own output, as well as that produced by the team. Undertake thorough reviews of colleagues' work to ensure...