2 jobs found in Kenfig

Our operations help everything to come together at Amazon. As the DSM in a fast-paced and challenging environment, you’ll be the person who knows your area of the business inside out. You’ll own the operational metrics and set the strategy for your area of the business to deliver for our customers and ultimately grow our operations. You’ll also develop a large team and coach and mentor team leaders. Key job responsibilities Monitor operational metrics and business performance Contribute to planning the operational budget, considering everything from financial and labour planning Protect high standards of operational Health and Safety Strategic planning for the next three, six and twelve months, with a particular focus on peak-season planning Be accountable for operational leadership by measuring performance, offering feedback, and providing development support A day in the life You’ll be based at one of our operational site. Spending lots of time on site will help...

Even the best functioning processes need to be prepared for unforeseen circumstances. Amazon’s Delivery Station Liaison Agents are in direct contact with our customers, ensuring that missed deliveries are successfully delivered and that customer queries are handled effectively. Whatever your customers need, your ability to quickly respond and put in place solutions will help keep this vital part of Amazon’s operations running smoothly. Key job responsibilities - Place outbound calls to customers - Investigate and resolve delivery issues, and collaborate with Amazon logistics and delivery partners when needed - Keep daily, weekly and monthly records of progress with customer queries - Follow Standard Operating Procedures and keep customer data secure - Assist with internal communications, including giving presentations and contributing to continuous improvement and internal engagement programmes A day in the life You’ll be based at one of our last-mile delivery warehouses, where...