23 customer service jobs found in Edinburgh

We are seeking a proactive and detail-oriented Administrator to support our vibrant Lyle Court community in Edinburgh. This role is central to delivering exceptional service and seamless support alongside our Registered Estate Manager. Hourly Rate:  £13.01 per hour Hours:  30 hours per week, permanent contract, Monday to Friday. Key Responsibilities: Diary & Calendar Management:  Efficiently manage and coordinate appointments, meetings, and events for the Estate Manager and team. Invoicing & Financial Administration:  Prepare, issue, and track invoices using accounting software; manage petty cash and ensure accurate financial records. Rostering & Scheduling:  Oversee staff rotas, ensuring adequate coverage and compliance with staffing requirements. Communication & Correspondence:  Handle incoming and outgoing communications, including emails, phone calls, and postal mail. Document Management:  Maintain and organize physical and...

*About us* The Edinburgh Boiler Company is a rapidly growing business with a strong commitment to customer satisfaction and quality. We provide premium heating solutions across Edinburgh and the surrounding areas. We are Scotland’s leading boiler installation company with an excellent reputation for customer service and great rates of pay. _Lead Gas Engineer - Boiler Installer_ We are currently increasing our workforce due to demand and continuous growth and have an exciting opportunity for an experienced Lead Boiler Installation Engineer to oversee our growing team of engineers. You will be part of a fast paced Installations team, working primarily on domestic one day boiler replacements and two/three day conversions. The applicant must be Gas Certified and be fully competent in all types of boiler installations, conversions and heating installations. *The applicant MUST have the following qualities:* * Must be Gas Safe registered * Must have at least 5+ years experience *...

*Pay:* £28,060.00-£40,000.00 per year *Job Title:* Gas Service and Repair Engineer - Edinburgh Area *Company:* WM Donnelly & Co Ltd *About Us* WM Donnelly & Co Ltd is a leading provider of heating and plumbing services across the West of Scotland. We pride ourselves on delivering high-quality workmanship and excellent customer service. Due to continued growth, we are looking for an experienced (At least 5 years) *Gas Service and Repair Engineer* to join our team, working within the Edinburgh area. *Key Responsibilities* * Service and repair domestic gas appliances and heating systems * Diagnose faults and carry out effective repairs * Ensure all work complies with current safety and industry standards * Deliver excellent customer service * Complete job reports and documentation accurately *Requirements* * ACS qualifications: CCN1, CENWAT, CPA1 (additional certs a bonus) * Gas Safe registered * Proven experience in domestic gas servicing and repairs * Strong...

The hourly rate for this role is £13.02 and up to £15.10 across selected locations within London. The hourly rate will increase after 6 months in role. Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and you’re looking to gain some valuable experience, or you have experience with retail and you’re looking for a new challenge, this could be the start of a new career with us. About the role You will work onsite and report into the Assistant or Store Manager and your role could be to help on the tills, advise our customers, or work in our back shop. You will also: Help our customers and put them at ease; whether that’s listening to find out more about them, answering questions and giving great advice on our fantastic products, recommending items they hadn’t considered or simply offering a basket - it's the little things that make a difference Get to know our in-store offers and schemes and promote them - the more info we can give...

We are looking to hire a highly motivated, best-in-class OMC Network Engineer to join our growing team within Corporate Infrastructure Services. The positions responsibilities involve operational support and maintenance of infrastructure hardware, configuration and network connectivity for corporate offices. The OMC Network Engineer will work closely with both internal customers, on-prem engineers and service owners to provide Tier II support for large scale, enterprise class networks, AV and Print Services. They will be highly competent in all aspects of troubleshooting and maintaining infrastructure hardware, software, and connectivity. This position will serve as a point of escalation and coaching for Tier 1 engineers and works with minimum supervision to drive and deliver operational changes focused on infrastructure services. OMC Network Engineers are expected to work with established best practices to refine operational procedures, solve issues that go beyond standard...

We are looking to hire a highly motivated, best-in-class OMC Network Engineer to join our growing team within Corporate Infrastructure Services. The positions responsibilities involve operational support and maintenance of infrastructure hardware, configuration and network connectivity for corporate offices. The OMC Network Engineer will work closely with both internal customers, on-prem engineers and service owners to provide Tier II support for large scale, enterprise class networks, AV and Print Services. They will be highly competent in all aspects of troubleshooting and maintaining infrastructure hardware, software, and connectivity. This position will serve as a point of escalation and coaching for Tier 1 engineers and works with minimum supervision to drive and deliver operational changes focused on infrastructure services. OMC Network Engineers are expected to work with established best practices to refine operational procedures, solve issues that go beyond standard...

Role Overview: Join Our Team at Busy Bees – Leading Nursery Group in the UK Are you a passionate leader with a background in early childhood education and management? As an Assistant Centre Director at Busy Bees, you will support the Centre Director in overseeing the day-to-day operations of the centre. This is a fantastic opportunity for someone who thrives in a dynamic, fast-paced environment and wants to make a difference in the lives of children while leading a team towards educational excellence. About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part...

What you’ll be doing As a qualified Dispensing Optician, you will be providing a high level of customer care and expert advice to make a real difference to our customers and keep them coming back. You will work in one of our stores, reporting to the Store Manager. Key responsibilities •    Providing clinical support in store for regulated dispensing •    Inspiring your Optical team by sharing your knowledge to offer the very best service.  •    Listening to the needs of customers and offer expertise and advice. •    Helping our customers to choose the correct eyewear and offer guidance to ensure our customers receive the best product suited to their needs. •    Supporting the team to deliver an efficient model day and operational processes to ensure that the business trades legally. •    Providing expert knowledge for patients with more specialist requirements. What you’ll need to have (our must-haves) •    Registered with the General Optical Council (GOC) •    Passion...

Our Optometrists make a real difference by delivery an outstanding service to our communities. To enable you to be at your best in your role, you’ll have access to emerging technologies, dedicated clinical support teams, as well as unique to Boots Opticians training, no matter your level of experience. Wherever you are in your optometrist career, there is always something new to learn, experiences to gain and ways to grow with Boots Opticians About the opportunity You will be a key part of a team that is passionate about delivering unforgettable customer care, all while having the support, resources, and progression opportunities that come with the biggest brand in healthcare. Your main responsibilities will include: Leading clinics and providing specialist care and advice to all patients Testing eyes using the latest technology whilst maintaining outstanding patient care. Delivering enhanced services dependant on the store needs Responding to...

What you’ll be doing Our pharmacists make a real difference in the communities we look after, delivering trusted care, advice and services that put patients first. In this role, you’ll use your clinical expertise every day, surrounded by a brilliant team and tools. Key responsibilities Delivering NHS, locally commissioned, and private services using both in-store and digital tools Leading professional and legal standards for patient safety and pharmacy compliance Monitoring, evaluating, and continually improving standards of care and safety Working with the Store Manager to develop the capability of the wider healthcare team Growing talent that reflects the communities we serve; coaching, mentoring and supporting your colleagues every step of the way. Representing Boots within the local community and with healthcare professionals What you’ll need to have (our must-haves) Registered with the relevant pharmacy regulator (GPhC, PSNI, PSI) Strong communication and...

What you’ll be doing As a qualified Dispensing Optician, you will be providing a high level of customer care and expert advice to make a real difference to our customers and keep them coming back. You will work in one of our stores, reporting to the Store Manager. Key responsibilities •      Providing clinical support in store for regulated dispensing •      Inspiring your Optical team by sharing your knowledge to offer the very best service.   •      Listening to the needs of customers and offer expertise and advice. •      Helping our customers to choose the correct eyewear and offer guidance to ensure our customers receive the best product suited to their needs. •      Supporting the team to deliver an efficient model day and operational processes to ensure that the business trades legally. •      Providing expert knowledge for patients with more specialist requirements....

What you’ll be doing As a qualified Dispensing Optician, you will be providing a high level of customer care and expert advice to make a real difference to our customers and keep them coming back. You will work in one of our stores, reporting to the Store Manager. Key responsibilities •    Providing clinical support in store for regulated dispensing •    Inspiring your Optical team by sharing your knowledge to offer the very best service.  •    Listening to the needs of customers and offer expertise and advice. •    Helping our customers to choose the correct eyewear and offer guidance to ensure our customers receive the best product suited to their needs. •    Supporting the team to deliver an efficient model day and operational processes to ensure that the business trades legally. •    Providing expert knowledge for patients with more specialist requirements. What you’ll need to have (our must-haves) •    Registered with the General Optical Council (GOC) •    Passion...

What you’ll be doing As a qualified Contact Lens Optician, you will be providing a high level of customer care and expert advice to make a real difference to our customers and keep them coming back. You will work in store across our clinics and the wider store to support the day to day operations, reporting to the Store Manager/Hub Manager. Key responsibilities •    Using your passion for delivering patient care you'll work with colleagues to deliver a positive customer journey. •    Building longstanding relationships – not only with colleagues and customers but with healthcare professionals in the local community and explore the opportunities for delivering enhanced services  •    Using your up to date knowledge of Contact Lens technology and spectacle dispensing to train and develop the wider optical team.  •    Validating complex prescriptions and vulnerable groups and providing expert knowledge for patients with more specialist requirements.  •    Opportunity to supervise...

About the role As the Store Manager of one of our flagship stores you will be responsible for the leadership of your store, providing an exemplary customer experience to every patient and customer. With the wide range of products and services offered in store, you will be working alongside a diverse team of varying clinical expertise and knowledge. You will Empower your team to nurture customer relationships to deliver sales through service. Inspire your team daily to deliver exceptional results Create a thriving store environment Work within your store alongside your team to assist customers and find the products and services that best meet their needs, offering solutions such as frame styling, clinical pre-testing, dispensing and much more, tailored to individual needs and preferences. Use your commercial knowledge of your local community to develop great external relationships to help shape your store specific strategy to optimise patient care and...

What you’ll be doing Our pharmacists make a real difference in the communities we look after, delivering trusted care, advice and services that put patients first. In this role, you’ll use your clinical expertise every day, surrounded by a brilliant team and tools. Key responsibilities Delivering NHS, locally commissioned, and private services using both in-store and digital tools Leading professional and legal standards for patient safety and pharmacy compliance Monitoring, evaluating, and continually improving standards of care and safety Working with the Store Manager to develop the capability of the wider healthcare team Growing talent that reflects the communities we serve; coaching, mentoring and supporting your colleagues every step of the way. Representing Boots within the local community and with healthcare professionals What you’ll need to have (our must-haves) Registered with the relevant pharmacy regulator (GPhC, PSNI, PSI) Strong communication and...

What you’ll be doing Our pharmacists make a real difference in the communities we look after, delivering trusted care, advice and services that put patients first. In this role, you’ll use your clinical expertise every day, surrounded by a brilliant team and tools. Key responsibilities Delivering NHS, locally commissioned, and private services using both in-store and digital tools Leading professional and legal standards for patient safety and pharmacy compliance Monitoring, evaluating, and continually improving standards of care and safety Working with the Store Manager to develop the capability of the wider healthcare team Growing talent that reflects the communities we serve; coaching, mentoring and supporting your colleagues every step of the way. Representing Boots within the local community and with healthcare professionals...

Wren is an exciting advertising team in Amazon, responsible for removing barriers that prevent advertisers from accessing premium channels. We build systems for ad registration with both internal and external channels. We ensure that publishers can review creatives before they show on their channels, and that advertisers receive clear, actionable feedback on any rejections. The team is seeking a talented and passionate software development engineer to join our welcoming and friendly team, based in our beautiful Edinburgh office. You will work as part of a small agile team, supporting and further developing our supply enablement services. As an engineer, you will be involved in every aspect of the process - from idea generation & technical design through to development & deployment - giving you a real sense of ownership. We build systems which meet high levels of performance, reliability, and scale. You will have the freedom and encouragement to explore your own ideas and...

Amazon Ads is seeking a full-stack Software Development Engineer to join the Reach Extension team in Edinburgh, Scotland. The team builds innovative advertising products that help advertisers reach and engage millions of Amazon customers across every stage of their journey. We’re looking for engineers with an interest in front-end development using React and TypeScript, as well as those passionate about building highly scalable backend services with Kotlin and AWS, leveraging advanced technologies such as generative AI and machine learning. This role offers end-to-end ownership, spanning technical design, implementation, and operational support, along with direct impact on customer advertising success. You’ll be involved throughout the full product lifecycle—from idea generation to delivery and ongoing support—while meeting high standards for performance, accuracy, and reliability at 24x7, global scale. While the work is technically challenging, the greatest impact comes from...

Do you want to make a real difference to real people's lives? Want to design and build fair and explainable systems which automate recruitment processes across Amazon? Come and be part of a team that develops new machine learning (ML) technologies, which help Amazon scale for its customers by recruiting diverse teams. Join our Recommendations team within Intelligent Talent Acquisition (ITA) where you’ll build machine learning products that transform how job seekers find opportunities and recruiters discover talent. You’ll develop sophisticated recommendation systems powering both Amazon Jobs and internal hiring platforms, operating at global scale to match the right people with the right positions. Using techniques including representation learning, reinforcement learning, and probabilistic modeling, your work will directly improve efficiency for recruiters and help candidates find their ideal roles. This position offers the chance to solve complex problems with significant impact...

Role Description: Booking.com is seeking a full time Account Manager based from our lovely office in Edinburgh!   Please note that this role will require up to 50% travel, (including driving and overnight stays) as well as two days per week attendance in our Edinburgh office.   About Us:  At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world!   Role Description:   As an Account Manager supporting the Local Partner Services team in Edinburgh you will be responsible for managing a regional portfolio and advising our accommodation partners in regards to their business...